Recent Updates
  • John Hancock update
    9 days ago

    Recognizing our employees for their contributions is an important part of culture here at Manulife/John Hancock! One way we do so is through our Stars of Excellence program. Read about the experience here:

    A rewarding work experience

    For more than 15 years, Manulife has been recognizing and rewarding employees through the Stars of Excellence program. Employees, from across our global offices, are nominated by their peers for their extraordinary achievements and contributions and for being inspiring, collaborative, innovative, and customer-centric. A select group of employees are then invited to attend a recognition...

  • John Hancock update
    26 days ago

    We're PROUD of our employees for doing their part to promote inclusion and equality- not only during Pride Week, but every day.

    PROUD to be from John Hancock

    If you have spent any time in downtown Boston over the past few weeks you probably noticed some seasonal décor- of the rainbow variety! In celebration of Boston Pride Week, June 5th-14th, brightly colored flags of all shapes and sizes were hung from residential and corporate buildings across the city- including John Hancock's Back Bay and Seaport offices.


John Hancock – Why Work For Us?


Who We Are

From our humble beginnings in 1862 as a four person company formed in a single room, the name John Hancock, one of our nation's forefathers and the inspiration for our company, has long stood for integrity and commitment.

Today, we continue our tradition as a well established financial services leader by operating as the U.S. unit of Manulife Financial, a leading Canadian-based financial services group serving the financial needs of millions of customers in 22 countries and territories worldwide. Manulife Financial Corporation trades as 'MFC' on the TSX, NYSE and PSE, and under '945' on the SEHK.

undefinedOur Financial Focus

John Hancock's core retail products in the U.S. focus on providing financial solutions at every stage of our clients' lives. Our product suite includes life insurance, mutual funds, 401(k) plans, long-term care (LTC) insurance, and annuities. We distribute our products primarily through licensed financial advisors, and through John Hancock Financial Network, a national network of independent firms.

undefinedOur Social Focus

In addition to offering financial solutions, John Hancock is a vibrant organization that also focuses on making a difference - in our community, in the lives of our employees, and for the environment.

As a result of John Hancock's community and sponsorship presence, Boston non-profits received $11.4 million in support through grants, sponsorships, matching gifts and Boston Marathon fundraising in 2010, and our associates contribute more than 10,000 corporate volunteer hours each year.

Our commitment to the environment is illustrated in our business practices, and can even be seen in the construction of our 601 Congress Street headquarters in Boston. Our state of the art building won the American Institute of Architects' Building Award of Excellence, and received the EPA energy star; the building boasts an 11,000 square foot roof-top garden, and high-efficiency mechanical systems that reduce heating and cooling energy consumption by as much as 6% annually.


Accounting & Finance Careers at John Hancock

Accounting and finance are central to the success of John Hancock, and we are committed to meeting their development needs. Our accounting and finance professionals and students hold a variety of important roles within our organization, and ensure exceptional service to our internal clients in a complex operating environment.

Members of the Accounting & Finance Community who have completed or are in the process of completing professional designations such as the CPA and CA are able to step into a variety of challenging and exciting insurance, financial services and investment career opportunities at John Hancock


An Actuarial Career at John Hancock

Actuaries and actuarial students play a central role in building and maintaining John Hancock's success through product development and business valuation. We provide actuarial opportunities in all of our product lines, both in the United States and internationally, including Canada and Asia.

John Hancock's robust actuarial student program includes work experience in different departments, business units and teams; support during the Society of Actuaries examination process; and developmental seminars tailored specifically for those pursuing an actuarial career.


Our Benefits

As a John Hancock employee, you have opportunities to succeed professionally in a vibrant culture that values learning, development, and community engagement. The company offers a competitive benefits package that includes not just health and insurance coverage, but also a wide range of financial and work / life benefits.

See how different employees use their benefits — and view other suggested options or programs to consider. We hope that you find this helpful in making the most of your John Hancock experience, to meet your own unique needs and aspirations.

Some benefits and programs may be elected during the annual Open Enrollment period in November, and others are available for you to access at any time during the year.


Our Commitment to Diversity


Today's landscape - in the markets we serve, the workforce from which we draw our talent, and the distributors and other companies we partner with - is experiencing generational, gender and cultural changes. It is crucial that we understand and respond to these dynamics, and make the issue of diversity a business imperative.

The demographics of the U.S. population are shifting dramatically:

  • Today's workforce mirrors the generational demographics of the broader U.S. population, which includes roughly 31 million Traditionalists (born prior to 1946), 74 million Baby Boomers (1946-64), 66 million Gen Xers (1965-80), and 86 million Millenials (1981-2000).
    Source: U.S. Census Bureau
  • 70% of new entrants into the workforce are women and minorities. Source: Hewitt Associates, LLC, March 2008
  • By 2020, 37% of the working-age population of the U.S. will identify themselves as African American, Hispanic American, Native American, Asian Pacific American, or Asian Indian America, more than doubling from 18% in 1980. 
    Source: Source: U.S. Census Bureau
  • Women represent 57% of all college students.
    Source: American Council on Education
  • Since 1997, women-owned businesses have grown at a rate one-and-a-half times that of other businesses. 
    Source: The American Express Open State of Women-owned Businesses Report, A Summary of Important Trends, 1997-2011

John Hancock is committed to fostering new programs and integrating the impressive array of diversity-related initiatives in place to better serve our changing markets, including:

  • Multilingual marketing, educational, sales, advertising and investor material.
  • An established supplier-diversity initiative, through which the company actively seeks and promotes the use of qualified minority-owned and woman-owned business enterprises in all areas of the company's business.
  • Numerous internal initiatives to maintain and promote an inclusive working environment, from corporate mentoring programs, the Diversity Internship Program, to domestic partner benefits.
  • Active involvement by a number of employees in a range of organizations that meet the community's diverse needs as well as the Company's long-standing partnerships with organizations dedicated to promoting professional opportunities for all.
  • Community partnerships and specially designed community-outreach programs that are strategically designed to build the pipeline of diverse talent from which John Hancock recruits its workforce.
  • As a result of significant investments in affordable housing, John Hancock helps provide a high quality and safe place to live for a substantial number of low income individuals and families of all ethnic backgrounds.

John Hancock is already recognized as a leader in championing the value of diversity, and opening opportunities for all. The company has won awards from the National Society of Hispanic MBAs, the Boston AIDS Action Committee, the Advertising Club of Boston, Urban League, and Women's Institute for Housing, the Minority Corporate Counsel Association, the Boston Idea Group, and Black & White Boston Coming Together, for the company's efforts to promote diversity.

John Hancock Reviews

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Donald Guloien
57 Ratings
  • Featured Review

    The Best of the Best

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA

    I worked at John Hancock (More than 10 years)

    Positive Outlook
    Approves of CEO
    Positive Outlook
    Approves of CEO


    Absolutely the best company I have ever worked for; amazing people, amazing leadership, benefits and salary were top of the line. Endless resources for training, mentoring programs, opportunities to move throughout the organization, encouraged to grow and succeed. The Executive leadership has been exceptional for decades, and gets better with each succession. Keith Hartstein led the company in a progressive, ethically strong direction and Andrew Arnott has furthered that mission expertly. This company genuinely cares about its employees, investors, shareholders, and business partners. Top to bottom, the company ethic is to do absolutely everything possible to be a respected and trusted institution. Seek any opportunity to work at John Hancock. Be part of the best.


    Leadership in some areas of the company had struggled to remain cohesive during a period of internal consolidation of branches of the organization. Excellent people departed the company, and that left huge holes and gaps. The people left behind have stepped up and steered the ship in an extremely positive manner. So, this isnt really a "con", but an example of how the company can navigate through tricky waters and come out shining.

    Advice to Management

    Continue to push towards excellence. Encourage employees to pursue many roles at the company, allow them to gain exposure. That is a great asset.

John Hancock Interviews

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Mutuals Funds Desk Interview

    Anonymous Employee in Boston, MA
    Declined Offer
    Negative Experience
    Average Interview


    I applied through other source. The process took 5 weeksinterviewed at John Hancock (Boston, MA).


    Typical of a large shop, a junior HR recruiter calls for an initial phone screen for pay requirements and the availability for an interview. Arrived at building at was required to fill out a ton of paperwork. Met with the MF Director and another guy in her office. Both very nice provided a solid overview of the company, the culture at JH as compared to other mutual fund shops and the expectations for the job role. Questions were great and targeted to the job role and leadership responsibilities. Next, I was interviewed by 2 junior level managers. Both seemed unprepared and both just struggled to ask relevant questions. One was asking questions out of scope to try and stump me. Last I met with HR staff member to debrief the interview. Shortly after the interview I called HR to inform them that I was no longer interested in the position. Good senior level leadership in the MF area, though the junior level managers were as impressive.

    Interview Questions

John Hancock Awards & Accolades

Something missing? Add an award
100% Rating on Corporate Equality Index , Human Rights Campaign’s (HRC) Corporate Equality Index, 2015

Additional Info

Headquarters Boston, MA
Size 5000+ Employees
Operated By Manulife
Founded 1862
Type Subsidiary or Business Segment
Industry Insurance

From our humble beginnings in 1862 as a four person company formed in a single room, the name John Hancock, one of our nation's forefathers and the inspiration for our company, has long stood for integrity and commitment. Today, we continue our tradition as a well established financial services leader by operating as the U.S. unit of Manulife Financial, a leading Canadian-based financial services group serving the financial needs of millions of customers in 22 countries and territories worldwide. Manulife Financial Corporation trades as 'MFC' on the TSX ... More

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