John Lewis
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John Lewis Reviews

72 Reviews
72 Reviews
Rating Trends

Recommend to a friend
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John Lewis Chairman Charlie Mayfield
Charlie Mayfield
46 Ratings


    Current Employee - Recruiter  in  Charlotte, NC
    Current Employee - Recruiter in Charlotte, NC

    I have been working at John Lewis full-time for more than 3 years


    fun, easy going, nice people


    some hard hours, a couple of lazy coworkers

John Lewis Interviews

Updated Sep 4, 2014
Updated Sep 4, 2014

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Head Office Role Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied online - interviewed at John Lewis in August 2014.

    Interview Details

    Online application followed by group assessment and one on one interview.
    Group assessment involved a read case study and discussion around key issues, all the while under observation.

    One to one interview standard competency based interview based round JL's key competences.

    Nice people, very poor organisation. Waitrose and John Lewis recruitment moved from separate functions to a single service and appears to be creaking under the strain.

    Timelines and communication very poor. Left hand doesn't know what the right hand is doing. Very poor customer journey and customer experience.

    Lack of information prompting multiple contacts via email and phone which must further lead to a strain on service. Poor engagement with clients and key information omitted from the recruitment process.

    Must stress, people on the day all very nice, relaxed atmosphere. People, process or systems or a combination letting the organisation down. They seem to struggle with basics.

    Interview Questions
    No Offer
    Average Interview

John Lewis Awards & Accolades

Something missing? Add an award
Britain's Top 100 Graduate Employers, The Sunday Times (UK), 2012
Top 100 Graduate Employers, The Sunday Times (UK), 2009

Additional Info

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Headquarters London, United Kingdom
Size 5000+ Employees
Founded 1929
Type Company - Private
Industry Retail
Revenue $10+ billion (USD) per year
Competitors Marks & Spencer, ASDA, Tesco

What began as a London drapery has evolved into one of the UK's largest and arguably most diversified retailer. John Lewis Partnership (JLP) operates 28 John Lewis department stores, four at home shops, some 243 Waitrose supermarkets and convenience stores, primarily in the UK, but also abroad, and an online and catalog shopping business, John Lewis Direct. Among its business-to-business deals, John Lewis Direct delivers Waitrose products through Internet grocer Ocado. JLP's activities include subsidiaries that make wooden furniture and bedding, and a 4,000-acre Leckford... More

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