- Kohl's update16 days ago
Our multi-channel support strategy in contact centers is greatly improved with Oracle Service Cloud. Better service levels and voice-of-the-customer scores, with cost savings to boot. Read thoughts from VP of Digital Customer Care Becky Ploeger via http://glassdoor.com/slink.htm?key=vIf7M >> http://glassdoor.com/slink.htm?key=vIf7k
- Kohl's update18 days ago
Our customers love us (and we love them right back!) http://glassdoor.com/slink.htm?key=vIfUN
Kohl’s is proud to be a member of the community. And being a part of a community means we have responsibilities to fulfill. We think it’s important to give time, energy and money through our many Kohl’s Cares programs. We also protect the environment by seeking innovative solutions that encourage long-term stability. Responsibility to our investors, communities and environment — it’s all a part of what makes us Kohl’s.
At Kohl’s, we have a responsibility to our investment community to provide accurate, timely and helpful information about our company. Whether you’re a prospective investor or long-time shareholder, we’re sure you’ll find these pages valuable.
We believe in giving back to the communities we serve, not just with money and resources but also with talent and time. Through our community giving and volunteer program, we support kids’ health and education, environmental initiatives nationwide and women’s health in Wisconsin, specifically the fight against breast cancer. Because the way we see it, giving back also means looking ahead.
Kohl’s is committed to protecting and conserving the environment by seeking innovative solutions that encourage long-term sustainability. From large-scale initiatives, like constructing environmentally friendly buildings, to everyday practices, like recycling hangers, we’re taking big steps to ensure we leave a smaller footprint.
To inspire and empower families to lead fulfilled lives.
Employee Value Proposition
At Kohl’s, our mission is to inspire and empower families to lead fulfilled lives. And there’s no more rewarding job than that. Because it’s not just about selling things. It’s about letting customers know that the things that make their lives better are within their reach. We build great brands, launch new technologies to make shopping easier, contribute our time and dollars to improve the world we live in and dream up ways to empower our customers and Associates to create a life they love. Our Associates make a difference in the lives of our customers. Let us make a difference in yours. Welcome to Kohl’s.
Put Customers First
- See customers as a constant source of inspiration and guidance.
- Take a “yes we can” approach to everything we do.
- Support the communities and causes our customers and Associates care about.
Act with Integrity
- Earn trust by living up to our commitments.
- Treat others with respect and fairness.
- Make decisions that support the reputation of the organization.
Build Great Teams
- Communicate openly and embrace diverse perspectives.
- Actively promote the empowerment, engagement, and continous development of all Associates.
- Recognize and celebrate greatness.
- Work with a sense of urgency and accountability.
- Seek out information to make smart decisions.
- Offer up new ideas and solutions beyond the status quo.
Working at Kohl’s is a unique experience — one that supports your individual career and life goals, and empowers you to seize new opportunities. At Kohl’s, we know how personal your work and life are to you — your individual and family situation, your role and career path and your impact on our results. Kohl’s provides Total Rewards as well as the support and resources to help you at each stage in your life and your career.
With Kohl’s Total Rewards, so much is possible — you have the opportunity to be set by making the most of your core pay and benefit programs, to be great by getting rewarded for high performance, and to be you by choosing what’s best for you from among many unique programs.
With Kohl’s Total Rewards, it’s Personal Made Possible.
This is the foundation for your Total Rewards and includes the core pay and benefit programs offered by all large employers.
- Base Compensation
- Health & Insurance Benefits
- Time Off & Flexibility
- Retirement & Financial Benefits
These rewards are intended to motivate and recognize strong individual and team performance.
- Compensation Increases
- Incentives & Bonus Programs
These rewards make Kohl’s unique and reflect the company’s culture and values.
- Work/Life Programs
- Educational & Social Programs
3 people found this helpful
- Comp & Benefits
- Work/Life Balance
- Senior Management
- Culture & Values
- Career Opportunities
I have been working at Kohl'sPros
I've had the good fortune of a challenging 14 year career with several different roles and promotions. I'm always learning something new and always rewarded for hard work. I feel like my opinion matters and my leaders help develop my skills. Being a member of Management team provides good benefits, bonus and decent salary.Cons
Hourly Sales Associates could benefit from higher wages and more payroll hours. Feels like they often get dissatisfied quickly and leave.... those providing valuable service to our customers should be a higher priority!Advice to ManagementAdvice
Continue to grow and change! The company is always evolving and those resistant to change or incapable of managing through it often don't provide the right level of Customer or Associate engagement.RecommendsPositive OutlookApproves of CEO
Getting an Interview
Getting an Interview
- Interview Details
I did the interview online on my iPad through HireVue where I recorded my answers. There were 5 questions and they gave you 30 seconds to prepare your answer for each. It was very quick and it was really nice that I was able to complete the interview on my own time in the privacy of my apartmentInterview Questions
Accepted OfferPositive ExperienceAverage Interview
- Tell us about a time you made a mistake.
What were you favorite boss or mentors traits? Answer Question
- Tell us about a time you made a mistake.
Kohl’s (NYSE: KSS) is a leading specialty department store with 1,162 stores in 49 states. With a commitment to inspiring and empowering families to lead fulfilled lives, we offer amazing national and exclusive brands, incredible savings and inspiring shopping experiences in-store, online at Kohls.com and via mobile devices. Committed to our communities, Kohl’s has raised more...
Mission: To inspire and empower families to lead fulfilled lives.