LA Quinta

  www.lq.com
  www.lq.com

LA Quinta Reviews

102 Reviews
3.2
102 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
LA Quinta President and CEO Wayne B. Goldberg
Wayne B. Goldberg
40 Ratings
  1.  

    Company was a fun place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager in Virginia Beach, VA
    Former Employee - General Manager in Virginia Beach, VA

    I worked at LA Quinta full-time (more than 3 years)

    Pros

    Worked for the company starting as a Front Desk Clerk and leaving as a General Manager. If you are willing to up and relocate to different cities and states there is much opportunity for professional growth. Company conferences were awesome. Upper level management very personable and make the effort to actually spend time meeting hotel level team members. Free night stays at all locations. Good benefits package and 401k.

    Cons

    Difficult to truly relax when not at hotel. Most locations only have 1 salaried manager whether the hotel has 75 rooms or 150 rooms. So, there is an increased chance you have to completed drop what you are doing if there is an emergency. Additionally, because you typically do not have an AGM, when you do go on vacation you have a ridiculous amount of administrative work to catch up on upon return. Customer review/survey module makes no sense the way it is structured. A guest can scale your site from 1-10 but the company states anything below a 7 is considered a 0 which affects your potential bonus. Company mostly only invests in the nicer hotels in regards to renovations and upgrades; does not seem to care much about the condition of the older "original grand-daddies" in the company because they are cash cows with less overhead.

    Advice to ManagementAdvice

    Make realistic expectations based upon hotel location, trend and condition. Invest in all of your properties so there is consistency among the locations. It makes it difficult to achieve customer service/cleanliness (in regards to case goods in rooms and capex items) when a guest goes from a newer LQ Inns & Suites location to an older hotel. The older hotels suffer greatly in terms of some goals because of this.

    Recommends
    Positive Outlook
    Approves of CEO

LA Quinta Interviews

Updated Jul 21, 2014
Updated Jul 21, 2014

Interview Experience

Interview Experience

61%
28%
9%

Getting an Interview

Getting an Interview

41%
26%
12%

Interview Difficulty

2.0
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Guest Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral. The process took 4 daysinterviewed at LA Quinta.

    Interview Details

    A mutual acquaintance gave the GM my resume and I was asked to come in for an interview. The interview itself was about 5-10 minutes. Very straight to the point. I was asked about hypothetical situations such as calming an angry customer or rectifying a mistake that I'd made. Your run of the mill interview questions.

    Interview Questions
    • Tell me about a time you made a mistake at work and the steps you took to fix it.   Answer Question
    Negotiation Details
    I tried to negotiate higher pay, but instead was promised 40 hours a week. I accepted.
    Accepted Offer
    Positive Experience
    Easy Interview

LA Quinta Awards & Accolades

Something missing? Add an award
Training Top 125, Training, 2012
Training Top 125, Training, 2009
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Additional Info

Unlock Profile
Website www.lq.com
Headquarters Irving, TX
Size 5000+ Employees
Founded 1986
Type Company - Public
Industry Travel & Tourism
Revenue $100 to $500 million (USD) per year

La Quinta...Spanish for "Next to Denny's?" LQ Management is owner of the La Quinta (which is Spanish for the villa) hotel brand. The company has hotels throughout the US (about 45 states), Canada, and Mexico under the La Quinta Inns and La Quinta Inn & Suites brands. LQ Management franchises the majority of its properties. The growing company has more than 800 hotels, which encompass some 65,000 guest rooms; in addition, it has some 200 properties in the development pipeline. La Quinta hotels operate in the limited service, midscale segment. It targets a mix of corporate... More

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