La Frontera Center, Inc.

La Frontera Center, Inc. Reviews

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    Former Employee - Case Manager in Las Cruces, NM
    Former Employee - Case Manager in Las Cruces, NM

    I worked at La Frontera Center, Inc. full-time (less than an year)


    I was a case manager- Our pay scale was a little bit higher than being a case manager in New Mexico


    They had us doing every job that came along in addition to our regular job. Therapist were the top of the food chain and could get away with anything. We were chronically understaffed so we routinely worked 12-13 hour days and even with that we were never able to catch up. Paperwork was a true nightmare, 21 page assessment given to every client and that assessment asked the same question 12 different times throughout the 21 pages. Generally the therapists had to do these assessments. They always complained how bad they were. Their tech issues were chronic, and even though they had a dozen agency locations in as many cities they had the same 3 tech guys for all those locations. I was without a company computer for 4 weeks even though all my work had to be done on one, I had no working printer for nearly 2 months even though each client was supposed to walk out the door with some hard copy. No time was given off for the CEU's the state required us to have to keep our license, no time for the clinical supervisors to supervise us on the job. If we did get time off to go to conferences or for continuing education classes we paid for it ourselves, even if the knowledge benefitted the agency. It was a dark, paranoid, suspicious, environment to work in... Everyone was always looking over their shoulder afraid to say anything because it might be reported to management. No one was trained and that was a big part of the problem.

    Advice to ManagementAdvice

    Don't assume we know what you want, there are a lot of rules and regulations and paperwork- train people. Lots of people fired for HiPPA violations, but no one ever had any paperwork on what constitutes a HIPPA violation. Scale back on the paperwork. We know this kind of agency has a lot of paperwork, this isn't our first rodeo, but nowhere else did we have to work 12 hour days to keep up with the paperwork. make the assessments more diversity friendly. Our Hispanic clients have no idea what you are trying to say. Obviously questions made up by a bunch of white upper middle class liberals who don't get what being a poor uneducated Hispanic female might be like.

    Doesn't Recommend

La Frontera Center, Inc. Interviews

Interview Experience

Interview Experience


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Getting an Interview


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Interview Difficulty



  1. 1 person found this helpful  

    Coordinator Interview

    Anonymous Interview Candidate in Tucson, AZ
    Anonymous Interview Candidate in Tucson, AZ
    Application Details

    I applied online. The process took a weekinterviewed at La Frontera Center, Inc. in March 2008.

    Interview Details

    The interview was pretty informal, they asked basic types of questions including scenarios.

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview

La Frontera Center, Inc. Awards & Accolades

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Additional Info

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Headquarters Tucson, AZ
Size 500 to 999 Employees
Founded Unknown
Type Nonprofit Organization
Industry Health Care
Revenue $50 to $100 million (USD) per year
Competitors Unknown

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