Lands' End

www.landsend.com

Lands' End – Why Work For Us?

This is How a Global Apparel & Lifestyle Company Comes Together

Nautical roots. An American spirit. And a company-wide devotion to high quality‚ honest value and timeless style with a twist. That’s authentic Lands’ End. And that’s just what you’ll get‚ no matter your latitude or longitude. No matter which member of our brand family you shop.


There are a lot of “all-American” brands out there‚ but there’s only one Lands’ End. We make stylish‚ comfortable‚ well-crafted goods. You’ll always know when you’ve spotted us—whether we’re sprucing up your family‚ your living room or a few NASA astronauts.

Check out these exciting Lands’ End specialty shops and product lines:

LANDS’ END KIDS stands for fit, plus the coolest styles that can take the rough-and-tumble activity of kids. From polos and swimwear to glow-in-the-dark tees‚ every kid fits in here‚ with sizes from 2T-20‚ including slim‚ plus and husky. Plus‚ there’s First ClassMates: a full line of travel luggage and backpacks designed to carry what kids need on life’s little journeys.

LANDS’ END HOME makes your home a more comfortable place to live. We extend the same quality‚ value and style of Lands’ End apparel to bedding‚ bath‚ furniture‚ outdoor living‚ totes and more. Even dogs can live the Lands’ End brand with Just For Dogs‚ a line of sweaters‚ beds‚ leashes‚ toys and organic dog treats.

LANDS’ END BUSINESS OUTFITTERS (LEBO) brings product quality and satisfaction into anyone’s workplace with apparel‚ gifts and promotional items that can be customized with a company logo. We guarantee consistent colors and sizes. LEBO also manages uniform programs.

LANDS’ END SCHOOL UNIFORMS (LESU) provides old-school value with new-school looks. LESU is America’s premier school uniform provider. From first bell to first snow and beyond‚ LESU has it all-uniforms‚ athletic wear‚ backpacks and outerwear.


Lands’ End Global

In September 2013, Lands’ End launched a global extension of our core e-commerce platform, allowing international customers to view pricing and place orders in 60 local currencies at www.landsend.com.

Quality and care always translate. That’s why Lands’ End products ship to over 150 countries around the world. And why our brand is recognized everywhere stylish clothes are worn. With substantial operations in Germany‚ Japan and the United Kingdom‚ as well as catalog and e-commerce channels in Austria‚ and France and Canada Lands’ End is a truly global fashion retailer.

United Kingdom
Since 1991

France
Since 2010

Japan
Since 1994

Austria
Since 2010

Germany
Since 1996

Canada
Since 2013

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Our mission:

To build a global lifestyle brand that stays true to its roots. And that means staying true to our customers.

A lot of things have changed since Lands' End opened its doors in 1963. Our core beliefs haven't. We still only sell things we believe in. We always unconditionally guarantee every item we offer. We'll never stop treating our customers like family or putting our whole hearts into answering their needs.

We also care for our employees with policies that encourage wellness, volunteerism and a healthy work/life balance. It's a way of doing things that's uniquely Lands' End. And it boils down to two words that mean the world to us: Guaranteed. Period.®


The Words We Work By

In 1984, our founder Gary Comer wrote an article for the summer catalog. He called it "The Principles of Doing Business." Those ideals still guide our business practices today:

1. We believe that serving our customer serves all of us. Everyone here understands that concept. Our customer care specialists are trained to know our products, and to be friendly and helpful. They are empowered to take all the time necessary to take care of our customers.

2. Real value is a cornerstone of our brand. We price products fairly and honestly. We operate efficiently, and build relationships with manufacturers who have proven they are skilled, cost conscious, efficient and socially responsible.

3. We are passionate about quality. We do everything we can to make our products better. We continually improve fabrics and construction details, and never reduce the quality of a product to make it cheaper.

4. We are a community dedicated to creating new ways of connecting. We consider customers and employees our heartland and seek to engage them in an ongoing conversation that encourages feedback. That's why when you call, click or visit Lands' End, it's a little like coming home.

5. We operate with integrity from the inside out, so employees and partners can be crystal clear about our philosophy of doing business, goals for the future and expectations for success. Everyone here is accountable for his or her decisions under this guiding principle. The result? An engaged workforce that delivers added value to the customer (and the bottom line).

6. We accept any return for any reason, at any time. Our products are guaranteed. No fine print. No arguments. We mean exactly what we say: Guaranteed. Period.®

COMMUNITY OUTREACH

Helping Neighbors Around the World

undefinedOur employees believe strongly in giving back to the community. So our company focuses on the programs and issues Lands’ End employees care about most. And they care a lot.

Their passion means our company supports a number of community events‚ local churches‚ veterans’ organizations‚ homeless shelters and more. We’ve built homes, donated equipment to schools and scrap fabrics to charitable quilters. We match our employees’ fundraising efforts‚ and we’ve cast Humane Society dogs in our catalog shoots to highlight the benefits of adoption.

Lands’ End even helps employees connect with volunteer opportunities in their hometowns‚ and we honor the time they give with our matching contributions program.


Disaster Relief

Lands’ End regularly donates nearly $5 million of new and used merchandise each year to local and global nonprofit organizations. This is especially true when natural disasters strike in the United States and around the world. Acting as a company‚ we readily deliver in-kind contributions of clothing wherever it’s needed. Acting as a community‚ our employees often come together to do even more.

When Hurricane Sandy hit the northeast, Lands’ End partnered with the American Red Cross to deliver a 53-foot truck filled with winter weather items. We collected 4‚500 pairs of shoes for Haiti earthquake victims through the nonprofit organization Soles4Souls. And when earthquakes and a tsunami struck Japan‚ Lands’ End employees around the world raised money and worked together to send victims clothes and blankets‚ paper goods and drinking water.


Lasting charitable partnerships

We often partner and sponsor with local and national not-for-profit organizations to raise awareness of important issues‚ do some collective good and help people in need. Many of these relationships go back for years‚ reflecting our employees’ deep commitment to challenges like education‚ the environment‚ homelessness and more.

In 2010, Lands’ End became the key sponsor of the Clean Lakes Festival. We fund school wish lists at DonorsChoose.org‚ and have a long-standing connection to the Hodan Center of Mineral Point‚ Wisconsin‚ which provides support and work for disabled adults.

Our international offices also give back to in their communities‚ donating to dozens of charitable organizations. Lands’ End Germany supports the Susan G. Komen: Race for the Cure‚ providing T-shirts and caps for survivors and sponsoring a sand-sculpting competition for kids near the racing route. While our UK office sends clothing to children in Uganda and Romania‚ and supports Rutland Friends of Cancer‚ British Red Cross and the Heart Foundation.

EMPLOYEE WELLNESS

To Our People, Balance is Everything

What's it like to be a Lands' End employee? Consider the personal services we offer, like dry cleaning pickups and an on-site market to make eating fresh easy. Or our quirky traditions, including lunchtime concerts, a corporate pumpkin patch and our annual bash, the Lands' End Jam. And don't forget the practical pluses, like emergency child care and on-site medical facilities.

Add it all up, and one thing is clear: Lands' End is committed to helping employees enjoy a rewarding, well-balanced life.


Healthy Living

At the center of this commitment: the Comer Center. This multimillion-dollar fitness complex gives Lands' End employees, retirees and their families access to dozens of programs—from nutrition and CPR training, basketball and swimming to knitting classes, prenatal care and martial arts.

Over the last 23 years, the Comer Center has furthered our preventative health initiatives, boosted employee morale and productivity, and even helped to stabilize our employees' health care costs. It's also an invaluable part of our culture and community.


Making Wishes Come True

Our people know how to pull together. Take our internal care program, Making Wishes Come True. It grants employee wishes throughout the year, through the help of department fundraisers and employee donations.

And when emergencies leave our fellow employees in need—as when recent flooding left 100 Reedsburg, Wisconsin, employees stranded—you can count on an immediate, company-wide response. Well, that and care packages.

Lands' End Photos

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Lands' End Reviews

134 Reviews
3.0
134 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Lands' End President & CEO Edgar Huber
Edgar Huber
43 Ratings
  •  

    great co workers. amazing group to work with and happy up beat environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate Cashier in Burlington, MA
    Current Employee - Sales Associate Cashier in Burlington, MA

    I have been working at Lands' End

    Pros

    working with associates and managers. making customers happy and satisfied with each purchase. quick pace and fun interaction with people

    Cons

    wage.. managers Dont do much. struggle with fulltime when having childcare hours.

    Recommends
    Positive Outlook
    Approves of CEO

Lands' End Interviews

Updated Jan 14, 2015
Updated Jan 14, 2015

Interview Experience

Interview Experience

80%
6%
13%

Getting an Interview

Getting an Interview

44%
21%
15%

Interview Difficulty

2.6
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Assistant Store Manager Lands' End @ Sears (Shop Manager) Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through other source – interviewed at Lands' End.

    Interview Details

    DM called and set up interview, I arrived on time but no one had seen the DM. Turned out she had gone out of town and had forgotten about the interview. The Sears store manager did my First interview, then when the DM was back in town, she did the second. Each was only 20-30 min. Sears SM mostly talked about Sears, LEDM asked a few questions off of my resume background.

    Interview Questions
    Negotiation Details
    LEDM offered salary, I told her what I was looking for and she did not know if she could meet it or not and had to get back to me. She called the next day and hit a rate in between her offer and my need.
    Accepted Offer
    Negative Experience
    Easy Interview

Lands' End Awards & Accolades

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Additional Info

Website www.landsend.com
Headquarters Dodgeville, WI
Size 5000+ Employees
Founded 1963
Type Company - Public (LE)
Industry Retail
Revenue $1 to $2 billion (USD) per year
Competitors J. C. Penney, L.L. Bean

Lands' End has surrounded a number of sales channels. The firm markets traditionally-styled casual apparel for men, women, and children through its flagship and specialty catalogs, website, and more than a dozen free-standing retail stores, including shops in Germany, the UK, and Japan. It also has about 290 in-store Lands' End Shops at Sears locations. Lands' End also offers home goods, soft luggage, school uniforms, and logoed business apparel and products. The company with the misplaced apostrophe in its name has been expanding its online presence, but catalogs continue... More

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