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Entrance to a typical LensCrafters, this one in San Rafael, CA
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LensCrafters Reviews

3.1
Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Eric Anderson
63 Ratings
  • Sales Supervisor/ Retail Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Wentzville, MO
    Current Employee - Anonymous Employee in Wentzville, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at LensCrafters (More than 5 years)

    Pros

    They truly care about their employees and customers.

    Cons

    Retail hours are not ideal, but they are also different from typical 9-5.


LensCrafters Interviews

Interview Experience

Interview Experience

61%
24%
14%

Getting an Interview

Getting an Interview

42%
23%
13%
8
8
2
1

Interview Difficulty

2.4
Average

Interview Difficulty

Hard

Average

Easy
  1. Helpful (1)  

    General Manager Interview

    Anonymous Interview Candidate
    Declined Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 3+ months. I interviewed at LensCrafters.

    Interview

    WHAT A JOKE.The process went on for 3 months. Started with a recruiter calling me. The interview went well, normal manager and retail questions. She said she would call back and schedule an interview with the Regional. She never called back. I called 3 times for follow up and received ZERO response. A month and a half went by so I gave up. Out of the blue, I get a call to schedule with Regional. Call went great, had a great bond and rapport with Regional. She said I would receive a call back from recruiter for panel interview. Got a call 2 weeks later to sched. panel. Was supposed to be 3 Regionals and recruiter. This call was rescheduled 3 times due to "traveling" Ended up being one regional. OK, call went well. Received a call 2 weeks later from the recruiter offering me a position as GM. Salary was 15k lower than I was currently making. I politely stated that this would not work. I really wanted to join the company but would need more. It was also warranted on my background ans experience. This was a Friday morning. She informed me that she would have a counter that afternoon. The next Wed I received a test that she would hear something by Fri. That was a month and a half ago. I followed up twice. This company DOES NOT follow up, they are extremely unprofessional and apparently these people do not realize they represent their company!!! I have told this story to many friends and co-workers. Not only will I think twice about doing business with this company, so will the people I have told.

    Interview Questions

    • Tell me about a time when you had to coach your staff for not performing or meeting goals. This question was asked on every interview.   Answer Question

LensCrafters Awards & Accolades

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Additional Info

Unlock Profile
Website www.lenscrafters.com
Headquarters Mason, OH
Size 5000+ Employees
Founded 1983
Type Subsidiary or Business Segment
Industry Retail
Revenue $1 to $2 billion (USD) per year

LensCrafters brings eyewear and malls together. Part of the growing retail arm (Luxottica Retail) of Italy's Luxottica Group, LensCrafters is North America's largest seller of eyewear and related services (based on sales), with about 955 stores in the US, Canada, and Puerto Rico. The company-owned stores, mainly located in shopping malls, offer prescription frames and sunglasses (most made by Luxottica), contact lenses, and vision exams by an on-site optometrist. Most of the locations house in-store lens finishing labs. Beyond North America, Luxottica operates ... More

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