LifeLock – Why Work For Us?

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When you join LifeLock, you become part of something bigger than just the leading provider of identity theft protection services. You help make a positive impact on people’s lives.

LifeLock works relentlessly to protect our members’ identities so they can live life freely in an always-connected world. We do this for our members three ways:

We detect misuse of our members’ identities through proactive protection, scanning more than a trillion data points every day, and continuous technological innovation to stay ahead of identity thieves.

We alert our members in near real time when their personal information may have been used. †

We restore stolen identities through personalized remediation services.

It’s challenging, fast-paced work that keeps you on your toes, but it’s also fun and rewarding. If you want to be part of a growing, performance-driven company where being your best and following your career passions is all in a day’s work, LifeLock may be just the place for you.

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Location, we’ve got that, too.

Our corporate headquarters is conveniently located in the heart of Tempe, Arizona, where you can take a stroll down Mill Avenue for lunch in a bustling and eclectic university district or enjoy the views of Tempe Town Lake and the Phoenix skyline from your desk. And when you’re ready to call it a day, our headquarters is within walking distance of the light rail and sits near three main freeways for easy access to communities across the Valley of the Sun.

As a growing technology company, we’re also right at home in San Francisco and Mountain View, key stops on the Bay Area’s digital highway. Our employees here represent the best and the brightest of IT expertise and are able to enjoy the amazing beauty, weather and outdoor adventure for which Northern California is known.

Farther south, our Irvine offices bring a decidedly Southern California accent to our workplace—and offer proof that IT prowess runs far and wide in the Golden State. Employees here are only short drive to both the Pacific Ocean and the myriad entertainment options of Greater Los Angeles.

Which location you call home will depend on your role, but wherever you’re located, we think you’ll like what LifeLock has to offer.

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When it comes to perks, we have everything you’d expect, plus a whole lot more.

LifeLock offers a comprehensive and competitive benefits packages for employees and their families. Here’s a glance at our available benefits*.

Pay and Incentives

  •  Competitive Wages
  •  Incentive Program
  •  Stock Options and/or restricted stock units**
  •  Employee stock purchase plan
  •  Free LifeLock membership for you and immediate household family members
  •  401(k) retirement plan with first day eligibility, a company match of $1 for every $1 you contribute up to 6% of your compensation and immediate 100 percent vesting.

Healthy Mind and Body from Day One

  •  Competitive benefit plans (medical, dental, vision)
  •  Employer contribution to a Health Savings Account (HSA)
  •  Free employee-assistance program (EAP)
  •  100-percent, company-paid life insurance, and short- and long-term disability insurance
  •  Wellness rewards

Time for What Matters Most

  •  8 Paid Holidays
  •  4 weeks of paid time off earned during your first year
  •  24 hours of paid volunteer time off to support LifeLock-sponsored community service programs

And then Some

  •  Tuition assistance program
  •  Anniversary recognition program
  •  Employee referral program
  •  Voluntary benefits including pet insurance and buy-up term life insurance
  •  Free Maricopa County bus/light rail passes for Tempe-based employees

* Actual benefits are described in the summary plan descriptions, plan documents and an employee policy handbook, which govern eligibility and benefits features.
** Stock options are subject to board approval.

Company Overview

Identity theft affects millions of Americans.

Information is moving faster than ever, and life has never flowed more quickly or been shared as broadly. For the thirteenth consecutive year, identity theft is at the top of the FTC’s list of consumer complaints.2 And according to the Department of Justice, approximately 16.6 million Americans were victims of identity theft in 2012, sustaining more than $24 billion of economic losses. 
 
Our Company

We give people the confidence to live freely in an always-connected world. We’re a leading provider of proactive identity theft protection services for consumers and identity risk and credit worthiness assessment for enterprises. Since 2005, we have been pioneers in identity protection, leveraging unique data, science and patented technology and providing threat detection, proactive identity alerts, and comprehensive remediation services, the cornerstones of our business. With approximately 3 million LifeLock members, we’re committed to providing our consumers peace of mind amid the growing threat of identity theft.

For Consumers

LifeLock members benefit from proactive alerts that scan our financial network to help identify potential threats before damage can be done. LifeLock’s patented alert technology gives you the opportunity to confirm your identity before a new account such as a retail card, auto loan or new wireless phone is opened with your information. In the event that identity theft occurs, LifeLock provides award-winning resolution support and a $1 Million Total Service Guarantee. The LifeLock Wallet™ app, which offers convenient digital wallet management and a lost wallet service, is free to everyone with a smartphone.

For Enterprises

Enterprises rely on LifeLock through our wholly owned subsidiary, ID Analytics, Inc., to provide in-depth visibility into identity risk and creditworthiness to make risk-based decisions that enhance revenue, reduce fraud, drive cost savings, and help protect consumers.

For Investors

LifeLock, Inc. (NYSE: LOCK) became a public company on October 3, 2012. With approximately 675 employees, the company is based in Tempe, Arizona. More information is available here.

Our People

We’re heavily invested in helping our employees follow their career passions and in creating teams that deliver winning results. Our team works at the forefront of our industry, developing next-generation technology to help protect against identity theft before damage can be done. At our core, we’re in the business of making a positive impact on people’s lives. Find latest job openings.

Social Responsibility

As part of our commitment to help fight identity theft, LifeLock trains law enforcement and collaborates with a variety of non-profit organizations to help consumers establish positive habits to combat identity threats. We partnered with the nonprofit FBI Law Enforcement Executive Development Association to provide free training to law enforcement throughout the United States and have reached more than 9,300 law enforcement officials representing nearly 3,500 agencies. This year, we partnered with the National Parent Teacher Association to develop a curriculum that teaches good digital citizenship and online safety habits for children.

LifeLock Photos

LifeLock'ers at our 2014 all-hands meeting
Our Tempe headquarters was made for collaboration
LifeLock CEO Todd Davis at our 2014 all-hands meeting

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LifeLock Reviews

30 Reviews
3.0
30 Reviews
Rating Trends

Recommend to a friend
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LifeLock Chairman and Chief Executive Officer Todd Davis
Todd Davis
13 Ratings
  1. 1 person found this helpful  

    If you like face-paced . . ."

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Process Manager  in  Phoenix, AZ
    Former Employee - Business Process Manager in Phoenix, AZ

    I worked at LifeLock full-time for more than 3 years

    Pros

    Good benefits!
    Good compensation package
    Industry leader
    Great brand

    Cons

    A lot of work! Long hours. Intense demands. Do more with less.
    New product emphasis: Put it in and don't worry about excellence
    Change constant, lack of clear strategy, tactics ever changing
    Everything's a priority! (So what's the priority?!?)

    Advice to ManagementAdvice

    Executive management: Superb! However, big gap in regard to workload and values between you and workers.
    Direct managers/supervisors poor leadership qualities.

    Positive Outlook
    Approves of CEO

LifeLock Interviews

Updated Jun 18, 2014
Updated Jun 18, 2014

Interview Experience

Interview Experience

33%
22%
44%

Getting an Interview

Getting an Interview

27%
19%
11%

Interview Difficulty

3.0
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Applications Support Engineer II Interview

    Anonymous Employee  in  Tempe, AZ
    Anonymous Employee in Tempe, AZ
    Application Details

    I applied online. The process took 6 weeks - interviewed at LifeLock in June 2014.

    Interview Details

    This process took about 6 weeks from the recruiting department to the final stages.
    I was interviewed with a total of three people. The first two people was a 50/50 ratio on asking direct, to the point questions from interviewer to interviewee and vice versa to see if the position was a good fit. Completely 50/50 and VERY professional. The third gentleman(I believe to be some form of management) came into the room and began talking about the remodeling of the floor and cubes for about 15 mins. I told him it was a pleasure being at LifeLock and asked a few questions about him, the role, and the outlook of the company. He was unable to answer(or refused) and then he took over the interview. Next, he asked me a question that wasn't even relevant to this position. I responded, "Can you be a little more specific?" No response. I then said, "I do not know the answer but I can get back to you as soon as possible to let you know". Last, he started talking about the remodeling of the floor for another 5 minutes, we walked out of the room, then I left with a smile with a handshake. I didn't even know who I was shaking hands with(besides his name) because my first question was "What is your role or job function here at LifeLock". The third interviewer said to me, "We will let you know in a few days." The HR also did not let me know of anything afterwards. I have waited nearly three weeks now and still did not receive anything. I followed up with one email and still nothing. Maybe they have interviewed a lot of people? Maybe a lot of people were not qualified or motivated. A common problem today is confusing one person from another(Not everyone is the same). Sometimes people bunch data in their heads,known as clumping so everything is the same. It felt like this with the third gentleman. Very negative attitude and personally has no idea what it takes to be a leader or have any type of management skills. His thinking process to describe it was very scattered. Overall, this experience was for the best though since LifeLock could be losing quality talent.

    Interview Questions
    No Offer
    Negative Experience
    Average Interview

LifeLock Awards & Accolades

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Additional Info

Website www.lifelock.com
Headquarters Tempe, AZ
Size 500 to 999 Employees
Founded 2005
Type Company - Public (LOCK)
Industry Finance
Revenue $100 to $500 million (USD) per year

Founded in 2005— LifeLock gives people the confidence to live freely in an always-connected world. With more than three million members, we’re committed to providing our customers peace of mind amid the growing threat of identity theft.

At our core, we're in the business of making a positive impact on people's lives.

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