Lithium Technologies Overview

Business hasn't changed, but your customer sure has. Today, they're impatient, empowered, and connected. They trust their peers more than they trust you. Lithium offers a single suite of products for engaging this new social customer.

We help you to build a brand nation of your most passionate customers. Whether they are on Facebook, Twitter, or your own branded community, Lithium helps find them, listen to their conversations, and respond in an intelligent way. We help you understand their influence, engage their passions, and turn them into superfans—which means they'll contribute to your company's marketing, commerce, customer service, and product development activities. They'll belong to the brand.

We do this in one powerful place. This means a single set of customer data, one convenient place for reporting, and a deep set of insights.

The world's most innovative companies such as AT&T, Barnes & Noble, Best Buy, Sephora, Univision, Home Depot, and HP use Lithium to engage their customers in breathtaking new ways (literally, breathtaking.) They're increasing revenue, reducing expenses, and strengthening their brands. And most importantly, they're building a lasting competitive asset—a brand nation—with their customers.