LiveOps – Why Work For Us?

Find Your Calling with LiveOps!

If you are ready to be a part of something big, something amazing that challenges you to be your very best, then you've come to the right place!

undefinedLiveOps is a leading innovator and provider of global customer service solutions. We challenge conventional thinking to provide cloud based multichannel, social and mobile solutions that make customer experiences effortless. We believe that customers and agents of the future don’t have to conform to the call center limitations of the past and we are focused on providing technology and people that give our customers advantages over their competitors and our agents flexibility and work/life balance. We love our customers and our independent agents!

Why Should YOU Join Us?

Because we are revolutionizing the way people work and it's fun!

Our independent call center agents work from home as an independent contractors, allowing them to enjoy flexible scheduling and the independence that comes from being their own boss. This is truly a unique opportunity to build the business of your dreams. As part of the LiveOps agent community you can be your own boss and have the support you need to succeed. Learn more about becoming a work-at-home agent.

Our corporate staff, sales people, and engineering teams include some of the top talent in the industry. This is your chance to be a part of something bigger than yourself, to create and innovate in an energizing environment where every employee's contributions are valued and recognized. Learn more about joining the LiveOps corporate team.

Work From Home With LiveOps Virtual Call Center

We offer a variety of call types and clients to match your skills and interests.

Join.LiveOps.com

When you choose to become a LiveOps independent agent, you are choosing to be part of the premier virtual call center in the cloud. Our clients are nationally-recognized companies who are looking for people with the passion and skills to dazzle and delight their customers.

To attract top talent, we offer the best work-at-home independent contractor model in the virtual call center industry and give agents free access to award-winning certification.

With LiveOps, your business, your success, and your future are in your hands.

  • You control your journey – the key to your success lies with you. Your performance dictates your earning potential!
  • You control your schedule – you determine when you want to provide services. You are not locked into a fixed schedule.
  • You control your business – as an independent contractor you are your own boss and you manage your business your way with access to tools that make managing your business a snap.

    Learn more about why people who want to work at home choose LiveOps.

undefinedFeatured Opportunity:
Inbound Sales

Inbound sales is exciting and the largest independent contracting opportunity at LiveOps!

It’s high-energy, full of variety and potential for sales professionals who are driven to succeed.

Many new independent agents begin their LiveOps journey taking sales calls - it is a great way to see if working from home with LiveOps is right for you!

Apply now!

Careers at LiveOps

Be Part of Something Amazing! Join the LiveOps Team.

undefinedYou're looking for a career that's going to motivate, challenge, and excite you. We're looking for individuals who are ready to make a difference.

LiveOps offers a variety of opportunities for career growth and personal development, along with a competitive compensation and benefits package.
Learn more about our benefits and perks.

Our company culture is friendly with a focus on mutual respect, open communication, and challenging work while surrounded with people you respect and enjoy.

Office locations in the USA, Canada, Europe, Australia, and New Zealand.

View available corporate positions now.

LiveOps Reviews

3.7
Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Vasili Triant
70 Ratings
  • Good company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer
    Current Employee - Engineer

    I have been working at LiveOps (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good team and talented top engineers.

    Cons

    Strategic changes have come often. Recent changes have brought some firmness in direction.

    Advice to Management

    Make clear decisions and share it deeply across all verticals.


LiveOps Interviews

Interview Experience

Interview Experience

57%
26%
15%

Getting an Interview

Getting an Interview

85%
5%
5%

Interview Difficulty

2.2
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Independent Agent Interview

    Anonymous Interview Candidate in Atlanta, GA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a weekinterviewed at LiveOps (Atlanta, GA) in March 2015.

    Interview

    The hiring process with LiveOps is simple and automated. I am still waiting for approval from the licensed program to take the calls that I applied to take with the company. During the entire process, I have not yet spoken to a live person but have had contact with the managers through the LiveOps system online. Easy process for at home legitimate work.

    Interview Questions

    • Work experience, credentials were all covered in application. Background check and live voice interview.   Answer Question

LiveOps Awards & Accolades

Something missing? Add an award
Gold Excellence in Learning Award , Brandon Hall Group, 2013
Learning in Practice Award , Chief Learning Officer (CLO) Magazine, 2012
Gold Award for Excellence in Social Learning , Chief Learning Officer (CLO) Magazine, 2011
Group Excellence in Learning Award , Brandon Hall Group, 2014
Silver Award for Excellence in Innovation , Chief Learning Officer (CLO) Magazine, 2010
Show More

Additional Info

Website www.liveops.com
Headquarters Redwood City, CA
Size 150 to 499 Employees
Founded 2000
Type Company - Private
Industry Information Technology
Revenue $100 to $500 million (USD) per year
Competitors Avaya, inContact, Five9

About LiveOps LiveOps is the global leader in cloud contact center and customer service solutions. More than 300 companies around the world, including Salesforce.com, Symantec, Royal Mail Group, Ideal Living, and Amway New Zealand trust LiveOps’ technology to enable effective multichannel, social and mobile interactions with their customers. LiveOps' award-winning ... More

Mission: We are a leading innovator and provider of global customer service solutions. We challenge conventional thinking to provide cloud based multichannel, social and mobile solutions that make customer experiences effortless. We don't believe that the customer of the future conforms to the call center limitations of the past and we are focused on providing technology and people that give our customers advantages over their competitors. We Love our customers.

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