- LivePerson update14 days ago
No Monday blues when you work in a place like LivePerson. Gotham Magazine agreed and put us on this list with some other pretty cool spaces! Tired of your cubicle? Take a look at our open positions!
- LivePerson update15 days ago
We are excited to be named one of the best places to work by Crain's! http://glassdoor.com/slink.htm?key=vI8zS
We know you want more than just a job.
You want to be part of something meaningful. So do we.
The world is a very connected place. Thanks to innovations in mobile and social, we feel connected to our friends and family like never before. Yet, when it comes to brands, we’ve never been more disconnected. Most of the time, we have to dial a 1-800 number, navigate an automated system, and wait for endless minutes on hold.
Our vision is to disrupt the status quo for how brands and consumers connect through messaging, so the brand can be in the consumer’s pocket at all times. We believe everyone deserves a meaningful connection with a live person. But we can’t do it alone. We’re looking for people to help us end the 800 number and create a world where we hold no more.
Our Mission: We Create Meaningful Connections.
Click here to get the full story
We believe that every interaction—be it between employees, clients, consumers, or the community—is an opportunity to achieve great things. We believe that connection is the foundation for trust, innovation and ultimately, success.
It begins in our workplace, where we seek to connect with each other on more than just a professional level. We are compelled by our collective mission of connecting brands and their customers, giving them the service experience they deserve.
What LPers from around the world have to say about "Bleeding Orange":
“Our values of ‘Be an Owner’ and ‘Help Others’ is more than just a slogan...we move forward because we have this spirit of collaboration.” - Lisa, Product Team
“It’s a big city, we’re young people, we like to have fun. You don’t get that in every company.” - Kyle, Sales
“We have a tight knit family vibe here. Many of us spend the majority of our day teleconferencing with colleagues in other regions, yet we come to the office so we can spend time together in a shared workspace.” - Myke, People Group
“We walk in with confidence and swagger. The only way to do that is to create trust.” - Einav, Sales
“When we arrive to the office on Mondays, we’re high-fiving...that’s why I love this place. I wake up every morning and want to come into the office” - Rob, Sales
“The most vibrant and welcoming office I have ever worked, in any company. Our workspace sells our mission and ethos ‘in spades’. - Tony, Marketing
We created the category of business to consumer live chat 20 years ago, and have been changing how businesses communicate ever since. Learn more about our story here.
We have quietly been building a platform that is revolutionizing how more than 18,000 brands connect with their consumers. It’s a fast paced, team-oriented environment ideal for problem solvers who want to work with the latest cutting edge Mobile and big data intelligence like Hadoop, Kafka, Storm, Cassandra, Vertica, and Couchbase,
The Road to LiveEngage
Scalable infrastructure ready to support any traffic levels
•27 Million engagements per month
•2 Billion monitored visits per month
•State-of-the-art technology enables scalability
•Latest Big Data technologies support massive event analysis and data storage
•High availability server and database clusters provide redundancy throughout
•99.97% uptime in 2014
•24*7 monitoring and incident response by dedicated team •1.6 million infrastructure metrics monitored every minute
•Continuous end-to-end monitoring of user scenarios
Tested and verified by our customers
300+ customer due diligence processes and assessments a year
We like to highlight special stories experienced by our LivePerson team members across the world that exemplify how meaningful connections lead to better outcomes. Whether they are small moments of appreciation with a customer, major unexpected experiences shared with a coworker, or something hilarious that happened long after the Happy Hour ended somewhere in Korea Town, we are on a mission to capture these pieces that together make up the LivePerson story. Get to know some LivePersons better through some connection stories:
- Featured Review
RecommendsPositive OutlookApproves of CEO
- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
I think this type of environment is amazing for a certain person. To really excel here, you have to be a self-starter, enjoy initiating projects, work collaboratively, and work hard. This isn't the type of place where you can come in and do the same thing day after day: there are always new things happening and that sort of complacency is not rewarded. As far as office perks, the NYC office has a gym with classes, a locker room, free lunch on Fridays, flexible start time, and overall a fun office space.
If you do take on more projects, you will stand out and will be given more responsibility. However, that doesn't necessarily mean you will be compensated differently/promoted. I think the company can do a better job of identifying the people really putting in the effort. More responsibility is great, but a bigger paycheck wouldn't hurt either... We also recently had a change in high level management, so that definitely caused some upset, but in my opinion, the company is recovering well and is better for it.
Advice to Management
As I said, just take the time to appreciate the employees who are thriving in this culture, because it isn't easy to be constantly pushing yourself.
Getting an Interview
Getting an Interview
- Accepted OfferPositive ExperienceDifficult Interview
I applied online. The process took 2+ weeks. I interviewed at LivePerson.
Fairly thorough and technical. Several technologists participated in evaluation of the candidate. Initial interview was with the technical staff, that the HR representative, then with the senior management. The decision-making process was not too lengthy. Overall, the interview was conducted on a professional level.
- Description of the prior experience and technical solutions. Ability to solve technical problems on the fly. Architectural design questions Answer Question
LivePerson’s leading platform, LiveEngage, enables thousands of brands around the world to connect with consumers through online and mobile messaging. LiveEngage offers unparalleled security and scalability, enabling brands to proactively connect and stay connected with their customers, driving greater sales and brand loyalty. • Founded in 1995, a public company ...
Mission: We believe that every interaction—be it between employees, clients, consumers, or the community—is an opportunity to achieve great things. We believe that connection is the foundation for trust, innovation and ultimately, success. It begins in our workplace, where we seek to connect with each other on more than just a professional level. We are compelled by our collective mission of connecting brands and their customers, giving them the service experience they deserve.