A Role That Matters

Lloyds Banking Group – Why Work For Us?

Real opportunity and agility for your future

At Lloyds Banking Group, you will have a role that matters and a culture that values you.

Ours is a diverse culture with a scale that creates a vast range of roles and opportunities, far wider than banking, with a wealth of options for continual personal growth in an organisation that reflects 21st century Britain in the diversity of talent, skills and thinking of our team.

We have a flexible culture with an open and agile working environment that encourages people to build the career that they want, whatever their ambitions. We are passionate about giving back to the communities we serve – where people are encouraged in working hours to contribute to their community and to the commitments of the Group to be a leader in supporting charities.

We recognise and reward those who demonstrate our values and behaviours, with benefits that can be tailored to meet individual needs.   

We have a dynamic culture that embraces change and constantly adapts to serve customers better; to make great use of new opportunities that technology offers; and to lead the UK in adopting new ways of working.

Each colleague is expected to build on the work to put customers’ needs at the heart of everything we do, and each play their part in shaping a culture that is underpinned by values, professional standards and integrity.


To be the Best Bank for Customers

Our vision is to be the best bank for customers.

Our purpose is to help Britain prosper – using our skills and resources to enable others to achieve their goals and dreams in the home lives and in their businesses.

We recognise that we, as a Group, have a role that matters. We will make a difference by always working to be our best, and so becoming the best bank for customers means being the best bank for families, for businesses, for our people, for investors and for our communities. To achieve this and to unlock the great potential in our business, we have three things we all need to do, as individuals and as an organisation.

Vision & Values
Vision and Values

Putting customers first

When we put customers first, they will trust us to help them achieve their goals. Putting customers first means thinking about customers first in everything we do, understanding and anticipating customers' needs, delivering on our promises to customers and each other and taking ownership to get things right for customers.

Keeping it simple

A simple business is more responsive, efficient and a better place to work.
Keeping it simple means making ourselves easy to do business with, communicating clearly and openly, identifying opportunities to simplify the things we do and working to get things right first time every time.

Making a difference together

By working together we will make a positive impact for customers, colleagues and communities.

Making a difference together means working together to deliver for customers, using feedback to improve what we do, treating people fairly and acting responsibly at all times and contributing positively to the communities we serve.

A role that matters

Through our brands our Group has a relationship with just about every household and community in the UK – we underpin the lives of millions of individuals and businesses, and play a key role in creating a thriving UK economy. That is why our purpose is to help Britain prosper.

To help Britain prosper, everyone in the Group is working to build a still stronger, more responsible business that will stand out by meeting the needs of families, businesses and communities across the UK.

We are striving daily to be the best bank for customers – we are well on the way, thanks to the people in the Group and their determination to make a vital difference.

Because what we do matters to customers, every role in our team is built on a passion for putting customers first, recognising the importance of working collaboratively as part of a team.  

The way we do business matters to customers too. We need people who can earn a great reputation for the highest standards of responsible behaviour – where being a responsible business drives decision-making and helps put into practice our commitment to strive to always do the right thing.

In short, whether we are talking about the Group, one of our brands or Divisions or you as a future colleague, we can all make a difference and have a role that matters.

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Lloyds Banking Group Reviews

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Lloyds Banking Group CEO António Horta-Osório
António Horta-Osório
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    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Lloyds Banking Group full-time (more than 5 years)


    Very professional bank. I do not know a bank who do Risk Mgt better than they.


    Too much matrix responsibilities creates lack of clarity and accountability

    Positive Outlook

Lloyds Banking Group Interviews

Updated Mar 19, 2015
Updated Mar 19, 2015

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty



  1. 1 person found this helpful  

    Vice President Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral – interviewed at Lloyds Banking Group.

    Interview Details

    You interview with HR first, followed by a phone interview, followed by in person interviews and a final interview with the MD of the respective group.
    A lot of candidates will be invited in to interview even though it is clear they will not get the job. Managers will usually recommend friends or acquaintances for jobs and know who they want to hire before the process even begins but they still go through the HR process so they can not be accused of nepotism.
    If you are interviewing for a position below Vice President, be ready to speak to the financial statements and how they work together.

    Interview Questions
    Negotiation Details
    The Managing Director has final say in the ultimate outcome, but the hiring manager is key and should lobby on your behalf. If you can't enlist the hiring manager, there will be no negotiation.
    Accepted Offer

Lloyds Banking Group Awards & Accolades

Something missing? Add an award
Top 100 Employers List - 3rd, Stonewall Workplace Equality Index, 2015
Women of the Future - Corporate Award, Women of the Future, 2014
Britain's Top 100 Graduate Employers, The Sunday Times (UK), 2012
HR Excellence Awards 2012 - Best Learning Strategy, HR Magazine, 2012
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Recent Updates
  • Lloyds Banking Group update
    30+ days ago

    Hi, Lloyds Banking Group has been named the UK's top private sector employer for lesbian, gay, and bisexual people in the 2015 Stonewall Top 100 employers list. Please read on... http://glassdoor.com/slink.htm?key=vIfnp

    Lloyds Banking Group named top private sector employer in Stonewall Top 100 list - thebigidea

    Lloyds Banking Group has been named the UK's top private sector employer for lesbian, gay, and bisexual people in the 2015 Stonewall Top 100 employers list. The Group achieved 3 rd place in the overall list, which recognises and rewards the pioneering efforts of leading businesses to create workplaces where lesbian, gay and bisexual people can reach their full potential.


Additional Info

Website www.lloydsbankinggroup.com
Headquarters London, United Kingdom
Size 5000+ Employees
Founded 1695
Type Company - Public (LLOY)
Industry Finance
Revenue $10+ billion (USD) per year

Lloyds Banking Group is the UK’s largest financial services group with over 30 million customers, and a presence in nearly every community. Today, our main brands include Lloyds Bank, Bank of Scotland, Halifax and Scottish Widows.

The Group was established in 2009 when Lloyds TSB acquired HBOS, but the companies we grew from have a much longer history, dating as far back as... More

Mission: Becoming the best bank for customers and our shareholders.
Customers are at the heart of our strategy. By using our skills, resources and people effectively we believe... More

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