Logan's Roadhouse

www.logansroadhouse.com
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Logan's Roadhouse Reviews

142 Reviews
2.6
142 Reviews
Rating Trends

Recommend to a friend
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Logan's Roadhouse President & Chairman Mike Andres
Mike Andres
28 Ratings
  •  

    My time at "The Real American Roadhouse"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - FOH Employee in Huntington, WV
    Current Employee - FOH Employee in Huntington, WV

    I have been working at Logan's Roadhouse full-time (more than 3 years)

    Pros

    Logan's is a franchise chain restaurant, in which I'll assume, every individual store presents it's own environment. My individual store is very much it's own family. I believe that is a testament to the management team in place. The employees at my store show up to work for each other more so than the brand. This is not a slight to the brand that allows us to make our money either. As for being an employee of the chain itself, Logan's is continuously trying to stay with the times. Change is a constant, with seasonal menu options, and the recent shift in focus to hand from scratch in house menu items, never becoming complacent shows a commitment to keeping the doors open for many years to come.

    Cons

    From what I can see, many of the downsides actually come from being in a corporate chain style restaurant. While change is good, it is often unwelcome and met with resistance. Wages seem hard to come by as all corporations count every penny.

    Advice to ManagementAdvice

    This business is built on the back of the little guy. The face of your company, is the tipped wage paid server whom deals with the guests on a daily basis. Take care of these people. Find a way to recognize stores that excel, and think of ways to reward those stores. More money allocated to allow for some raises for that store, invest some money into the store itself to create a even more friendly, up to the times environment. Turnover at the lowest level in this industry is crazy, and it is to be expected. If a store is consistently at the bottom in turnover ratio see my reward model.

    Recommends
    Neutral Outlook
    No opinion of CEO

Logan's Roadhouse Interviews

Updated Feb 6, 2015
Updated Feb 6, 2015

Interview Experience

Interview Experience

81%
12%
6%

Getting an Interview

Getting an Interview

43%
37%
6%

Interview Difficulty

2.2
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Server Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person – interviewed at Logan's Roadhouse.

    Interview Details

    Interview process was fairly standard. You fill out an application and are able to talk to someone that day. What I really didn't like was the amount of time they would make people wait to speak to someone even when they weren't busy. It happened to me and I watched the management do this to countless other people over the three years I worked there. People would literally sit there for over an hour sometimes while the managers fooled around before talking to them. If they waited and talked to someone, it seemed they were likely to get the job.

    Interview Questions
    Accepted Offer
    Neutral Experience

Logan's Roadhouse Awards & Accolades

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Additional Info

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Website www.logansroadhouse.com
Headquarters Nashville, TN
Size 5000+ Employees
Acquired By Kelso & Company
Founded 1991
Type Subsidiary or Business Segment
Industry Restaurants, Bars & Food Services
Revenue $100 to $500 million (USD) per year

A trip to this roadhouse is rewarded with steak. Logan's Roadhouse operates and franchises about 160 casual-dining steakhouses in more than 20 states, offering a menu of steaks, ribs, seafood, and chicken entrees. The eateries also serve such items as grilled wings, Southern-fried catfish, and baked sweet potatoes. Designed to resemble roadhouses dating from the 1930s and 1940s, the restaurants feature rough-hewn cedar, corrugated metal, and neon, along with Wurlitzer jukeboxes playing a mix of jazz, blues, and country music. Patrons snacking on peanuts are encouraged to... More

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