Longs Drug Reviews

52 Reviews
3.4
52 Reviews
Rating Trends

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Longs Drug CEO, President and CEO, CVS Caremark Larry J. Merlo
Larry J. Merlo
3 Ratings
  1.  

    Good college job. Can't complain

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Honolulu, HI
    Former Employee - Cashier in Honolulu, HI

    I worked at Longs Drug part-time (more than 3 years)

    Pros

    -The occasional great customer experience can really make your day
    -Fellow cashiers were mostly in the same boat as me (no real job experience, still in college, same age group) and even the senior cashiers were friendly and genuinely nice people.
    -Managers made every employee feel important and had close ties with the regular customers in the community (majority started out as cashiers or clerks and worked their way up).
    -As a student they worked around my schedule for the most part. I had to work a a few till-midnight shifts but at least I never worked the overnight shift (not all stores are 24-hours mind you)
    -They offered benefits to full-timers, but I'm not keen on the details.
    -If you are interested in working full-time they encourage advancement from the entry-level cashier job to working as a clerk in the warehouse, or a pharmacy tech, or even management.

    Cons

    -The occasional bad customer experience can really ruin your day
    -It's an entry level job so don't expect amazing compensation (but if you have previous cashier experience they give you a tiny boost)
    -If you have bad customer service skills, expect plenty of complaints from customers (which can lead to termination, something I have seen a few times)
    -If you are tall, expect to get asked if you play basketball/volleyball daily
    -If you are an attractive female, expect to get hit on daily (especially as a cashier since you can't leave the register)
    -If something doesn't scan properly, expect the customer to say "I guess it's free, haha"
    -If work reg.1, expect major stress at rush hour.
    -If 1-2 cashiers calls in sick, expect that you will never leave that register the entire shift and you will probably work OT (we rarely called in people to substitute sick people at my store, don't know if that policy was only for my store or for all stores).

    Recommends
    Positive Outlook
    No opinion of CEO

Longs Drug Interviews

Updated Oct 11, 2014
Updated Oct 11, 2014

Interview Experience

Interview Experience

80%
20%
0%

Getting an Interview

Getting an Interview

66%
33%

Interview Difficulty

1.8
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Cashier Interview

    Anonymous Interview Candidate in Honolulu, HI
    Anonymous Interview Candidate in Honolulu, HI
    Application Details

    I applied online. The process took 3 daysinterviewed at Longs Drug.

    Interview Details

    Applied online and got a call the next day. Process took less than a week. (they were short on cashiers which influenced the process). After a few questions about my previous experience (I was a cashier so he asked me about how the job was at my old store), the manager went straight through the company policy and general new hire information.

    Interview Questions
    • I had past experience so they asked how I handled various customer service situations, but I doubt they would ask anything difficult for this type of job.   Answer Question
    Negotiation Details
    No negotiation. I had previous cashier experience though, so the manager bumped the hourly rate up by 25 cents, which is nice.
    Accepted Offer
    Positive Experience
    Easy Interview

Longs Drug Awards & Accolades

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Additional Info

Unlock Profile
Website www.longs.com
Headquarters Woonsocket, RI
Size 5000+ Employees
Founded 1938
Type Company - Public
Industry Retail
Revenue $2 to $5 billion (USD) per year
Competitors CVS Health, Rite Aid, Walgreens

Longs Drug Stores wants to be known for being short on hassle and long on service. A leading drugstore chain with about 520 stores in the western US and Hawaii, Longs prides itself on customer service. It gives store managers autonomy to select merchandise; its stores add local flavor by carrying specialty items popular in the neighborhoods they serve. With larger stores (23,000 sq. ft. on average) than CVS and Walgreen, the retailer surpasses the industry average when it comes to selling higher-margin, front-store items such as cosmetics, food, greeting cards, and OTC... More

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