Longs Drug

www.longs.com
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Longs Drug Reviews

57 Reviews
3.4
57 Reviews
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Longs Drug CEO, President and CEO, CVS Caremark Larry J. Merlo
Larry J. Merlo
4 Ratings
  •  

    Great co-workers, but hated the corporate take-over

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate/Cashier in Kailua, HI
    Former Employee - Sales Associate/Cashier in Kailua, HI

    I worked at Longs Drug part-time (less than a year)

    Pros

    - I loved my co-workers. Working at Long's was my first job, but I really did make a bond with pretty much everyone there and left on good terms. I actually became close friends with several of them. Everyone who worked there made working there a great experience.
    - The customers were really great for the most part. When I do shop in the area, and see some of them, we always stop to talk for a while.
    -The benefits! The health, stock share, and they even gave you your birthday off with pay! Of course, if you wanted to work anyway, it was worth double.
    - This one is both good and bad, but holidays were always REALLY busy, especially at our store which is 24/7. It made for some really great overtime, and usually a really easy work day. I worked Thanksgiving 2013, and Black Friday 2013. Thanksgiving was by far the easiest, but most boring shift I've ever had to work. I had maybe 50 customers all day, and made double what I usually made. Black friday was awful. It was super busy, but because we needed the help I worked for 13 hours that day. I got paid double for the extra 5 hours.

    Cons

    - Relating back to the previous section, they work you. I mean, they WORK YOU. You're expected to do about a hundred and one things all at once and still provide customer service. It's really overwhelming sometimes, and it doesn't help when you get scolded at the end of the day for not finishing everything.
    - MANAGEMENT. Lately CVS has been cracking down on the managers that act too much like a clerk or they're too nice. So these managers start acting differently. They start just doing everything to save themselves, and help no one else. They began writing everyone up for things that were never told we weren't supposed to do, or enforcing policy that was never written.
    - Which brings me to my next and last, CORPORATE. For those who don't know, Long's is owned by CVS, but we're different than other CVS stores. I'm not going to get into the hairy details, but I will say that they made working there a very exhausting, and unpleasant experience. There was always a constant threat that you could be easily be replaced because of every little mistake you made (like jamming the receipt printer, or your register computer screen freezing).

    Advice to ManagementAdvice

    Treat us like actual people for the love of God! Cutting worker's hours just so that you make more money, or not giving a crap because we're "part-timers" is how you lose all of your workers. That's how you lose a good reputation, and your company won't survive without anyone to work for you.
    Last thing, there is no reason to have the store open past midnight. NO ONE COMES IN. Let night crew close up the store, and if you want the store to actually look nice, have a couple people come in overnight to re-fill and stock the shelves while no one is in there.

    Recommends
    Negative Outlook

Longs Drug Interviews

Updated Oct 11, 2014
Updated Oct 11, 2014

Interview Experience

Interview Experience

80%
20%
0%

Getting an Interview

Getting an Interview

61%
38%

Interview Difficulty

1.8
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Cashier Interview

    Anonymous Interview Candidate in Honolulu, HI
    Anonymous Interview Candidate in Honolulu, HI
    Application Details

    I applied online. The process took 3 daysinterviewed at Longs Drug.

    Interview Details

    Applied online and got a call the next day. Process took less than a week. (they were short on cashiers which influenced the process). After a few questions about my previous experience (I was a cashier so he asked me about how the job was at my old store), the manager went straight through the company policy and general new hire information.

    Interview Questions
    • I had past experience so they asked how I handled various customer service situations, but I doubt they would ask anything difficult for this type of job.   Answer Question
    Negotiation Details
    No negotiation. I had previous cashier experience though, so the manager bumped the hourly rate up by 25 cents, which is nice.
    Accepted Offer
    Positive Experience
    Easy Interview

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Additional Info

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Website www.longs.com
Headquarters Woonsocket, RI
Size 5000+ Employees
Founded 1938
Type Company - Public
Industry Retail
Revenue $2 to $5 billion (USD) per year
Competitors CVS Health, Rite Aid, Walgreens

Longs Drug Stores wants to be known for being short on hassle and long on service. A leading drugstore chain with about 520 stores in the western US and Hawaii, Longs prides itself on customer service. It gives store managers autonomy to select merchandise; its stores add local flavor by carrying specialty items popular in the neighborhoods they serve. With larger stores (23,000 sq. ft. on average) than CVS and Walgreen, the retailer surpasses the industry average when it comes to selling higher-margin, front-store items such as cosmetics, food, greeting cards, and OTC... More

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