Lush Reviews

76 Reviews
76 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Mark Constantine
38 Ratings


    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Floor Leader in Los Angeles, CA
    Current Employee - Floor Leader in Los Angeles, CA

    I have been working at Lush part-time (more than an year)


    Wonderful work environment, great gratis, bonuses are relatively attainable


    The pay is not uniform at all and is entirely up to the manager's discretion. Which means that managers who want their bonus for the month underpay employees for fear of going over on their labor %. Very little work life balance. A lot is expected of employees who are paid very little.

    Advice to ManagementAdvice

    Unify wages to meet industry standards - beauty & cosmetic retail is a well-paid industry, and Lush does not keep up. Crack down on the subjectivity of management in retail shops. Expand the HR department.


Lush Interviews

Updated Nov 17, 2014
Updated Nov 17, 2014

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Seasonal Sales Associate Interview

    Anonymous Interview Candidate in New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    I applied through an employee referral. The process took 2 weeksinterviewed at Lush in November 2014.

    Interview Details

    Was referred to the shop manager by a friend who currently works at the shop. The manager emailed me to set up an interview. The interview consisted of the shop manager and myself and another person being interviewed for the position at the same time. The manager asked us the same questions and we would answer after each other. Pretty basic questions such as: "Tell me about your work background?" "What did you like/dislike about your previous position?" "Why do you want to work for Lush?" "What can you bring to this position?" Shop manager made us feel very comfortable and was very friendly throughout the whole process. We both were offered the position on the spot and accepted. It was a quick and painless process. Discussed scheduling at the end of our interview and set up a time to come back and sign hiring papers.

    Interview Questions
    • No difficult or unexpected questions. But be sure to know something about the product and company and show that you know it during the interview!   View Answer
    Accepted Offer
    Positive Experience
    Easy Interview

Lush Awards & Accolades

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Additional Info

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Headquarters Poole, United Kingdom
Size 50 to 149 Employees
Founded Unknown
Type Company - Private
Industry Retail
Revenue $25 to $50 million (USD) per year
Competitors The Body Shop

Lush's products are so luscious that you literally could eat them if you wanted to. The natural cosmetics firm is a UK-based manufacturer and retailer of environmentally-friendly natural cosmetics and fragrances (including many vegan-friendly products). The company operates more than 700 shops in 40-plus countries worldwide, as well as an e-commerce site and catalog. Most of Lush's products are handmade from natural (and edible) ingredients and carry an expiration date. Lush was founded in 1994 by Mark Constantine and his wife Mo, who opened the first store in Poole... More

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