MSC Industrial Direct
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MSC Industrial Direct Reviews

138 Reviews
138 Reviews
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MSC Industrial Direct CEO Erik Gershwind
Erik Gershwind
71 Ratings
  • 2 people found this helpful  

    Good company to work for, but know their expectations before signing on!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - OUTSIDE SALES in Port St Lucie, FL
    Current Employee - OUTSIDE SALES in Port St Lucie, FL

    I have been working at MSC Industrial Direct


    A lot of freedom to get the job done. A fair salary with good benefits. A manager who doesn't micro manage.


    An extremely difficult commission structure to figure out. Your yearly goal is for one dollar figure, but the amount you need to sell in order to get your whole commission is another, almost double. As the company gets bigger, the more paperwork is required, which you either have to take from your time spent in front of the customer, or take from your family. Someone in upper management comes up with a program they want everyone to focus on each year, and a lot of time is wasted making sure we report on the program so we aren't called out.

    Advice to ManagementAdvice

    Update your commission program for your sales force. MSC is a "what have you done for me lately" company, and needs to recognize the effort it takes to maintain an account, not just grow it...

    Positive Outlook
    No opinion of CEO

MSC Industrial Direct Interviews

Updated Jan 4, 2015
Updated Jan 4, 2015

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Night Shift Supervisor Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied online. The process took a weekinterviewed at MSC Industrial Direct.

    Interview Details

    First was called by a recruiter for a phone interview that took 30 mins. The recruiter called me 45 mins later than when she was suppose too. After the phone interview I was invited for a face to face. I sat waiting for 30 minutes waiting to go back to start interview. I was interviewed by two people who it seem like they were new to interviewing they read 50 questions off a paper. Basically the same questions reworded. The Interview took 2 hours then they had me do a walk through the warehouse even though they knew they were not having me back for a second interview.

    Interview Questions
    No Offer
    Average Interview

MSC Industrial Direct Awards & Accolades

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America's Top Companies, Forbes, 2009

Additional Info

Headquarters Melville, NY
Size 5000+ Employees
Founded 1941
Type Company - Public (MSM)
Industry Business Services
Revenue $2 to $5 billion (USD) per year

MSC has earned a reputation for providing customers with the best products and unparalleled service. We are a broad-line distributor of metalworking and maintenance, repair and operations solutions and services. As a leading distributor, top manufacturers count on MSC to deliver. We help customers drive productivity and cost savings by leveraging technology, our supply chain... More

Mission: Our mission is to be the best Industrial Distributor in the world, as measured by our associates, customers, owners and suppliers.

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MSC Industrial Direct

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