I have been working at Macdonald Hotels full-time
Lovely properties in their Group - that's about it!
Long hard hours with No Thanks at the end! A lot of staff at lower grades on Zero Hours contracts; or only get wage increases when National Minimum Wage goes up each year. Salaries are woefully way behind Regional or National averages. Staff Welfare is low in their priorities; some hotels have live in accommodation, but it can often be sub standard, plus appalling staff food, poor or non existent relaxation facilities and they charge £1000's per annum for that! Staff are just a commodity, run into the ground and spat out, just so that Management can reach targets set by Head Office
Advice to Management
This is aimed at those at Head Office; spending vast sums of money, time and resources to attract Corporate and Public clients obviously works. It is a pity the same doesn't apply to looking after employees. Whilst the Company is rolling out a "Pride in the Company" program, it's also a two way street, meaning the Company should be taking "Pride in their Employees" & have a robust working Staff welfare programme. Sadly, it is non existent. It fundamentally needs to change, drastically, if staff retention, let alone recruitment is to improve all round.
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