Macy's Reviews

5,454 Reviews
5,454 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Macy's Chairman & CEO Terry J. Lundgren
Terry J. Lundgren
1,614 Ratings
  • 1 person found this helpful  

    One of the best US retailers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate In Macy's in Tampa, FL
    Former Employee - Sales Associate In Macy's in Tampa, FL

    I worked at Macy's full-time (more than 3 years)


    Beautiful environment and trendy merchandise, great employee discounts and good benefits. Gratis and commission for sales associates in fragrances/makeup department. Opportunity to get more hours and move from part/time to full/time when you work hard and make your sales goals and Star Rewards goals.


    Hard to balance between family/private life and store/business requirements (lot of nights and weekends as well as no vacation during promotions in cosmetics/fragrances department and from November till middle of January). A lot of pressure and high expectations in sales and Star Rewards results. Very generous return policy for customers (can return used makeup/skincare and fragrances items) but it effects commission paid associates.

    Advice to ManagementAdvice

    Show your respect and work as a team with your sales associates. Use coaching, give realistic sales goals and train associates on every day base. Show your professionalism and experience when on the selling floor. Have an open door policy and show that you care about your associates problems and concerns.

    Positive Outlook

Macy's Interviews

Updated Jan 20, 2015
Updated Jan 20, 2015

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Part Time Sales Associate Interview

    Anonymous Interview Candidate in San Antonio, TX
    Anonymous Interview Candidate in San Antonio, TX
    Application Details

    I applied online. The process took 2 weeksinterviewed at Macy's.

    Interview Details

    its pretty basic...first, you set up an appointment. second, you meet and greet. third, you answer the same questions they ask you in different ways...tell them how you believe the customer comes first...and how you are so persuasive. last you say thank you, and your own preferred ways...then you keep calling.

    Interview Questions
    • how would you get a customer to open an account, and how would you get them to buy more?   View Answer
    Negotiation Details
    Accepted Offer
    Positive Experience
    Easy Interview

Macy's Awards & Accolades

Something missing? Add an award
25 Noteworthy Companies, DiversityInc, 2012
Best Places to Work for LGBT Equality, Human Rights Campaign, 2010
Show More

Additional Info

Headquarters Cincinnati, OH
Size 5000+ Employees
Founded 1858
Type Company - Public (M)
Industry Retail
Revenue $10+ billion (USD) per year

From a single dry goods store opened in New York City in 1858, Macy’s has evolved into one of the nation’s premier retailers for fashion and affordable luxury. Much of our success is due to the amazing energy, ideas and enthusiasm our associates have contributed over the years.

Today, Macy’s, Inc. operates more than 800 Macy’s department stores and furniture galleries in... More

Mission: Our goal is to be a retailer with the ability to see opportunity on the horizon and have a clear path for capitalizing on it. To do so, we are moving faster than ever... More

Work at Macy's? Share Your Experiences


Click to Rate