Macy's Systems & Technology (or MST) was formed in 1985 to consolidate the diverse data processing operations of Macy's, Inc. Long recognized in the retail industry for its leadership position in technology, MST provides an integrated line of high-performance retail, electronic commerce, and data warehouse systems for use at all levels within Macy's, Inc. MST uses a mix of Internet, wireless, client/server, midrange, and mainframe technologies to meet Macy's business needs. MST management works closely with department store divisions, the corporate office and merchandise vendors to identify new opportunities and ensure that Macy's systems can adapt to changing business conditions.
Most recently, MST has concentrated on leveraging the explosive growth of the Internet and e-commerce to expand Macy's markets. Online stores such as macys.com, bloomingdales.com and WeddingChannel.com, as well as a wide range of behind-the-scenes logistics and data warehouse systems, are all supported by MST's scalable architecture, which focuses on high-volume transactions and high-speed order fulfillment.
Macy's omnichannel strategy also benefits from MST's efforts in e-commerce. MST has implemented the same advanced support systems and infrastructure in the physical store locations as are present online, which allows stores to efficiently manage inventory, track special orders, and expand the range of products available to customers. Thanks to MST, Macy's is constantly improving its ability to offer customers more products, in more ways and in less time, than ever before.
Macy’s Systems and Technology, or MST, provides operational electronic data processing and management information services to all of the company’s operations. It develops and supports an integrated line of high-performance retail, e-commerce, knowledge management, and data warehouse technology for all levels within Macy’s, Inc. Positions at MST fall into four basic areas or ategories: Management, Business, Project Management, and Technical.
The Management area of MST helps support other associates by coordinating team resources and activities for a given function or area. Managers rely on both business and system knowledge to form partnerships, make project assignments, manage reporting and budgeting, and promote developmental opportunities for their team members.
The Business area of MST focuses on customer needs and retail business goals, with an emphasis on business-process knowledge and analysis to generate functional requirements for systems that will satisfy the customer’s needs and support profitable operations. A business analyst acts as a bridge between the systems-development and business areas of MST projects
The Project Management area also makes use of both business and system knowledge to support teams, but with a focus on a specific project or initiative rather than a set business function. Project Managers handle the communications, scheduling, resource allocation, standards compliance, tracking, and stakeholder involvement aspects of an IT project.
The Technical area of MST relies on programming and related IT expertise to develop, implement, update, and maintain electronics systems and applications for the business. A technical analyst may be involved in coding, technical requirements and specifications, testing, debugging, system integration, on-call service, and other aspects of technical solution development.
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- Culture & Values
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- Senior Management
My first full time. Managers are so far good. Like the projects that I'm in. Lots of learning curve for me.
Too much work. Work life balance is very low. Lack of people to do the work. As an analyst 1 I'm handling the high priority projects and driving them as a test lead.
Getting an Interview
Getting an Interview
- No OfferPositive ExperienceDifficult Interview
I applied through an employee referral. The process took 6+ weeks. I interviewed at Macy's Systems & Technology (Johns Creek, GA) in June 2015.
Phone screening by recruiter to determine interest level, hiring manager assessed whether skills matched the role, panel interview with directors and follow up with two VP's. Role was thoroughly described by all individuals and expectations of the role clearly defined, in addition to what would make you successful in the role.
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Macy’s Systems and Technology, or MST, provides operational electronic data processing and management information services to all of the company’s operations. It develops and supports an integrated line of high-performance retail, e-commerce, knowledge management, and data warehouse technology for all levels within Macy’s, Inc. The Technical area of MST relies on programming and related IT expertise to develop, implement, update, and maintain electronics systems and applications for the business.