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Macy's Systems & Technology (or MST) was formed in 1985 to consolidate the diverse data processing operations of Macy's, Inc. Long recognized in the retail industry for its leadership position in technology, MST provides an integrated line of high-performance retail, electronic commerce, and data warehouse systems for use at all levels within Macy's, Inc. MST uses a mix of Internet, wireless, client/server, midrange, and mainframe technologies to meet Macy's business needs. MST management works closely with department store divisions, the corporate office and merchandise vendors to identify new opportunities and ensure that Macy's systems can adapt to changing business conditions.
Most recently, MST has concentrated on leveraging the explosive growth of the Internet and e-commerce to expand Macy's markets. Online stores such as macys.com, bloomingdales.com and WeddingChannel.com, as well as a wide range of behind-the-scenes logistics and data warehouse systems, are all supported by MST's scalable architecture, which focuses on high-volume transactions and high-speed order fulfillment.
Macy's omnichannel strategy also benefits from MST's efforts in e-commerce. MST has implemented the same advanced support systems and infrastructure in the physical store locations as are present online, which allows stores to efficiently manage inventory, track special orders, and expand the range of products available to customers. Thanks to MST, Macy's is constantly improving its ability to offer customers more products, in more ways and in less time, than ever before.
Macy’s Systems and Technology, or MST, provides operational electronic data processing and management information services to all of the company’s operations. It develops and supports an integrated line of high-performance retail, e-commerce, knowledge management, and data warehouse technology for all levels within Macy’s, Inc. Positions at MST fall into four basic areas or ategories: Management, Business, Project Management, and Technical.
The Management area of MST helps support other associates by coordinating team resources and activities for a given function or area. Managers rely on both business and system knowledge to form partnerships, make project assignments, manage reporting and budgeting, and promote developmental opportunities for their team members.
The Business area of MST focuses on customer needs and retail business goals, with an emphasis on business-process knowledge and analysis to generate functional requirements for systems that will satisfy the customer’s needs and support profitable operations. A business analyst acts as a bridge between the systems-development and business areas of MST projects
The Project Management area also makes use of both business and system knowledge to support teams, but with a focus on a specific project or initiative rather than a set business function. Project Managers handle the communications, scheduling, resource allocation, standards compliance, tracking, and stakeholder involvement aspects of an IT project.
The Technical area of MST relies on programming and related IT expertise to develop, implement, update, and maintain electronics systems and applications for the business. A technical analyst may be involved in coding, technical requirements and specifications, testing, debugging, system integration, on-call service, and other aspects of technical solution development.
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- Comp & Benefits
- Work/Life Balance
- Senior Management
- Culture & Values
- Career Opportunities
I have been working at Macy's Systems & Technology full-timePros
-The environment is relaxing and laid back
-Manager not constantly looking over your shoulder, get your work done at your pace as long as it is on time.
-Very nice people, I've been able to build several meaningful relationships
-Recent switch to allow jeans and a nice shirt as dress code, love it
-Summer hours gives you some extra time off over the summer. Get to leave on a half day on certain Fridays in the summer. Decent amount of time off as well.Cons
-Hard to move up with the bench process
-The pay could definitely be better
-The benefits aren't the best
-Depending on the team, lots of down timeAdvice to ManagementAdvice
Offer better pay, the company is doing very well. Show that by paying your employees better. Some teams have too much work for what they're staffed while others don't have enough. Needs more balance.RecommendsPositive OutlookApproves of CEO
Getting an Interview
Getting an Interview
- Interview Details
I originally sent my resume through a college job board. Within a month, I received a call asking if I was still interested, and then set up a face-to-face interview two days after the call. I met with two project managers and the VP for about an hour total. Three days after that, I received an offer.Interview Questions
Negotiation DetailsI was not given the opportunity to negotiate.Accepted OfferPositive ExperienceEasy Interview
- The questions were not overly technical, mostly to make sure I actually had the background listed on my resume. The hardest part was talking about personal projects in depth. Answer Question
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Macy’s Systems and Technology, or MST, provides operational electronic data processing and management information services to all of the company’s operations. It develops and supports an integrated line of high-performance retail, e-commerce, knowledge management, and data warehouse technology for all levels within Macy’s, Inc. The Technical area of MST relies on programming and related IT expertise to develop, implement, update, and maintain electronics systems and applications for the business.