Main Street America – Why Work For Us?

The Main Street America Group is dedicated to finding the right person for the right job at the right time.

We seek individuals who take ownership of their roles and responsibilities, value relationships and are committed to providing excellent service.

Quite simply, we strive for our employees to provide "The MSA Experience" to both our customers (independent insurance agents) and our customers' customers (policyholders)

  • Medical, dental and vision effective from day one of employment
  • 9 paid holidays for the year
  • Pension plan – funded totally by the company.  Vesting: 3 years
  • 401 (k) – eligible first month of employment.  Company matches dollar for dollar on the first 3% and 50 cents on the dollar for percents 4 and 5. 
  • PTO Bank:  (PERSONAL TIME OFF) for a full year has 21 days.  Prorated the first year depending on hire date.  Time is accrued on a monthly basis. There is no negotiation on this point.
  • STI (short term incentive) – percentage amount varies depending on the position. Similar to a bonus and depends on company and department results and individual performance.  Paid yearly in March for prior year. We have earned bonus 5 of the last 6 years.
  • Tuition reimbursement – eligible for up to $4000 after 6 months of employment
  • Direct Deposit
  • PC/MAC – Purchase Plan – Loan up to 1500.00 – Interest Free
  • Flexible spending accounts
  • 1 volunteer day each year

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The Main Street America Group was established in 1923 with the founding of National Grange Mutual Insurance Company (NGM), which was created to provide affordable insurance coverage to Grange Fraternity members in New Hampshire. In 2005, the mutual insurance company became NGM Insurance Company with the conversion to a mutual holding company structure and the formation of Main Street America Mutual Holdings Inc. The company also redomesticated to the State of Florida. Today, Main Street America offers property and casualty insurance products in 36 states, surety bonds in 45 states and the District of Columbia and annually writes more than $1 billion in premium.

Headquartered in Jacksonville, Fla., Main Street America offers a wide range of commercial and personal insurance products, as well as fidelity and surety bond products, to "Main Street" individuals, families and businesses. A.M. Best Company rates Main Street America Mutual Holdings Inc. with a financial strength rating of "A" (Excellent) and an issuer credit rating of “a+.” Main Street America is the founding company partner of Trusted Choice®, the branding program of the Independent Insurance Agents & Brokers of America, as well as one of six investor carriers in the independent agency system’s Consumer Agent Portal (CAP).

Through the following nine property/casualty carriers, Main Street America partners with more than 3,000 independent agents to provide superior, personal service to more than 650,000 policyholders:

NGM Insurance Company
NGM Insurance Company, a Florida-domiciled stock insurance company, is Main Street America's flagship carrier. A complete line of personal and commercial products and services are written with NGM for Main Street Americans throughout New England, the Northeast, Mid-Atlantic, Midwest, Southeast, Southwest and Pacific Northwest.

Old Dominion Insurance Company
Personal and commercial products in Georgia, as well as commercial products in Florida, are written with wholly owned Old Dominion Insurance Company. In addition, Main Street America’s Personal Auto MVP (Multivariate Program) rating model is written with Old Dominion in many of the states where the pricing model is offered.

Austin Mutual Insurance Company
Austin Mutual, an affiliate of NGM, provides personal lines, commercial lines and commercial agricultural products in 15 Midwest, Southwest and Pacific Northwest states: Arizona, Idaho, Illinois, Iowa, Kansas, Minnesota, Missouri, Montana, Nebraska, North Dakota, Oregon, South Dakota, Utah, Washington and Wisconsin.

Grain Dealers Mutual Insurance Company
An affiliate of NGM, personal and commercial products are written through Grain Dealers Mutual in Indiana, Mississippi, North Carolina, Oklahoma, Tennessee and Virginia.

Great Lakes Casualty Insurance Company
Personal and commercial lines of business, as well as surety and fidelity bonds products are written with wholly owned Great Lakes Casualty Insurance Company in Michigan.

Main Street America Assurance Company
Property and casualty insurance business in 16 of Main Street America’s states is written with wholly owned Main Street America Assurance Company.

MSA Insurance Company
Excess and surplus lines insurance for Florida commercial insureds is written through MSA Insurance Company, a South Carolina-domiciled stock insurance company.

Spring Valley Mutual Insurance Company
Spring Valley Mutual, an affiliate of NGM, provides homeowners and farm owners coverages in Minnesota.

Main Street America Protection Insurance Company
Wholly owned Main Street America Protection has been licensed in Florida to provide commercial lines products in the Sunshine State.

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Our mission is to provide the independent agent with property and casualty insurance products and services for individuals, families and small businesses in Main Street America.

The Main Street America Group offers insurance exclusively through independent agents. Since 1923, we have partnered with independent agents to offer consumers a variety of important insurance coverages. Our continued commitment to consumers and independent agents has contributed to our growth and success. Today, Main Street America offers property and casualty insurance in 36 states, surety bonds in 45 states and the District of Columbia and annually writes more than $1 billion in premium.

We believe that independent agents offer consumers the best value when they are shopping for insurance. They represent several insurance companies and have a choice of which company to use for each policy. So consumers can trust that when their agents recommend our company, it is because they believe we offer the best protection possible.

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The Main Street America Group is headquartered in Jacksonville, Fla., and also has regional operations in Keene, N.H., Indianapolis, and Syracuse, N.Y., as well as a claim center in Auburn, Mass., and satellite offices in Richmond, Va., and Spring Valley, Minn.

At Main Street America, you may find entry-level and experienced opportunities in a variety of functional areas, including:

  • Actuarial
  • Claims
  • Customer Service
  • Finance
  • Human Resources/Administrative Services
  • Information Technology
  • Sales and Marketing/Field
  • Product Management
  • Underwriting

Our employees are housed in one of our office locations, or remotely, and all work together to make real contributions to our company's success.

If you are looking for an exciting career that offers many challenges, advancement potential, and opportunities to learn and improve your skills, then consider Main Street America. With a variety of diverse career tracks, the possibilities are endless!

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Main Street America Reviews

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Thomas M. Van Berkel
9 Ratings
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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Intern
    Current Employee - Intern

    I have been working at Main Street America (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Get to work with managers and really get a good perspective of there contributions and what it takes as it is a smaller company. Everyone I have met seems very nice and helpful.

    Cons

    It is not a very large company and the work is not as meaningful as I would like it to be.

    Advice to Management

    They seem to be doing a pretty good job but it is a bit unorganized and everyone is not always on the same page.


Main Street America Interviews

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    IT Manager Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 4+ weeksinterviewed at Main Street America.

    Interview

    Interview was done by several team members; overall very positive. Started with an HR phone screen, followed by a series of one-on-one interviews, then a final hiring interview. All very reasonable

    Interview Questions

    Negotiation

    Salary was in my range, so accepted without negotiation

Main Street America Awards & Accolades

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Additional Info

Website www.msagroup.com
Headquarters Jacksonville, FL
Size 500 to 999 Employees
Founded 1923
Type Company - Private
Industry Insurance
Revenue $1 to $2 billion (USD) per year

The Main Street America Group is a super-regional property/casualty mutual insurance holding company that operates nine insurance carriers.

Based in Jacksonville, Fla., Main Street America offers a wide range of commercial and personal insurance, as well as fidelity and surety bond products, to individuals, families and businesses throughout the United States.

With... More

Mission: The mission of the Main Street America Group is to provide independent agents with property and casualty insurance products and services for individuals, families and... More

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