Main Street Hub

www.mainstreethub.com
Employer Engaged
Recent Updates
  • Main Street Hub update
    13 days ago

    We can't say it any better than themuse: we are hiring like crazy! Check out some teammate bios and go to our careers page to see available positions in Austin and New York.

    10 Companies That Are Hiring Like Crazy in February

    We rarely think of people looking for a job as "lucky." The job hunt is draining, stressful, and often discouraging. But guess what: All of the professionals searching for their next positions right now are seriously lucky, because we've got 10 companies we'd kill to work for (ahem, if we didn't love our jobs at The Muse so much)-and they're all hiring like crazy right now.

  • Main Street Hub update
    21 days ago

    This Thursday, February 12th we are hosting another Open House at our Sales HQ! Come grab some food and drink while networking with our amazing Hubstars. Hope to see you there!

    Main Street Hub's February Open House

    Come share our love for local businesses at Main Street Hub next Thursday, February 12th. From 6-8 pm mingle with our director, managers, team leads, and sales representatives at our Austin Sales Headquarters for some light snacks and drinks. The team at Main Street Hub has an exciting year ahead of us.

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Main Street Hub – Why Work For Us?

Main Street Hub is the voice for more local businesses than any other company, helping create thriving local economies. As Inc. Magazine's 73rd Fastest Growing Company in 2014, we help local businesses grow their reputation and their business through our innovative, "do-it-for-you" online marketing solution.

Our proprietary technology is the backbone of our “do-it-for-you” approach, and one of the key reasons we’re able to achieve results for our customers that outperform industry averages by 500%. Our application was built with one thing in mind — to help local businesses succeed online.  Through technology, creativity, and service, we proactively manage their online conversations and grow their business at a price they can afford.

Our team and culture enables our rapid growth and creates a #HubLife for over 300 team members working in Austin, New York, Los Angeles and San Francisco.


 


Our “do-it-for-you” marketing platform integrates social media, web, mobile and email marketing to help merchants get more customers and keep them coming back. We do that by spreading word of mouth for our customers, extending their customer service, managing their online reputation, and leveraging Main Street Hub’s merchant network for their benefit.

The “do-it-for-you” approach

We understand that merchants don’t always have the time and resources to effectively market their businesses online. That’s why we combine innovative technology with personalized service to deliver amazing results for our customers. For the merchants that we have the privilege of working with, it’s like having their own team of marketing experts at a price they can afford. We are proud to work with more than 4,000 customers in all 50 states. Here are just a few.

Our culture and values

We are passionate about helping merchants succeed, and we believe that our culture is the foundation that helps us do that. These are the values that shape our culture:

  • Reverence for local business

    We treat customers and prospective customers like the local heroes that they are.

  • Win-Win-Win

    We ensure that each of our actions is in the best interests of our team, our company, and our customers.

  • Challenge ourselves

    We commit ourselves to continuously improving our performance and pushing through our comfort barriers.

  • Take ownership

    We hold ourselves accountable for our choices and results.

  • Elevate others

    We lift up our customers and teammates, through positivity, confidence, and graciousness.

  • Speak up

    We know candor and constructive dissent are critical to our success.

  • I am Main Street Hub

    We each represent Main Street Hub through our decisions & actions.

“I have looked in the mirror every morning and asked myself: "If today were the last day of my life, would I want to do what I am about to do today?" And whenever the answer has been "No" for too many days in a row, I know I need to change something.”—Steve Jobs

We believe that everyone deserves a career you can love and make a difference every single day. With our recent round of funding we’re making a big investment in our sales organization, with new world-class leadership, technology, tools and an aggressive and lucrative career path.

If you're passionate about partnering with local businesses to help them succeed, thrive in a culture where people love coming to work and doing amazing things together, and motivated by massive earning potential and awesome rewards (like our 2014 President's Club trip to the Four Seasons in Maui), we should meet. We work hard and celebrate...Aloha style! Welcome to #Hublife!

Top reasons to join our team

  • Amazing product - Our customer retention rate is one of the best in the local space because it works.

  • Untapped market opportunity - Millions of merchants that don't know about us...yet.

  • Competitive compensation and rewards -  Massive earning potential, uncapped commissions and fantastic incentives, like our 2014 Presidents Club trip to the Four Seasons in Maui

  • Accelerated career path - Learn from the best and the brightest, earn up to two promotions in one year or set your sights on a leadership training track with our new career path
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A Path to Level Up


Main Street Hub is for people who want to contribute to something greater than themselves, accelerate their careers, and, in general, level up. We believe that a strong culture starts with assembling a strong team. When you join the #hublife, you can expect to join a close-knit group, where we work together for our customers and for each other, and we have fun doing it. A typical day at Main Street Hub might include a ping pong tournament, an inventive training session, or a home-cooked breakfast.

Benefits

We believe that great colleagues make for a great workplace. As a result, we invest in our team members in order to attract the very best. These are a few examples of how we invest every day in our amazing 300+ colleagues nationwide:

Medical, Dental, and Vision Benefits
Paid Time Off
Paid Holidays
Employee Stock Option Plan
Fully-Stocked Micro-Kitchens
Paid Parental Leave
Professional Development
Team Building Events
Office Hours with the Founders
Fun, Urban Office Environments

Main Street Hub Reviews

129 Reviews
3.7
129 Reviews
Rating Trends

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Main Street Hub Co-Founder & Co-CEO Andrew Allison & Matt Stuart
Andrew Allison & Matt Stuart
87 Ratings
  • 1 person found this helpful  

    Opportunity, culture, growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Content Team
    Current Employee - Content Team

    I have been working at Main Street Hub

    Pros

    Main Street Hub is workplace to grow with. With a focus on values, culture, and transparency, you have the opportunity to learn by reaching out to leaders and members of other departments (including the CEOs) and really make a place for yourself. I've had many roles here since I've started, and I'm grateful for the opportunities I've had to learn and develop skills I might not have otherwise.

    One of the things that I value most about working at Main Street Hub (in particular, on the Content Team) is the emphasis on innovation and creativity. Even our newest team members are adding fresh ideas to the mix right off the bat and on a regular basis. Every day is different, and it's inspiring to work on a team with such smart, talented people.

    Cons

    With growth, there's a balancing act of building up effective processes without stifling the flexibility that has gotten us to where we are now. That can cause some confusion, but I know that we're heading in the right direction in terms of maintaining that balance.

    Advice to ManagementAdvice

    Maintain a focus on scaling culture as we grow. The increased regularity of professional development opportunities has been of great value to me, personally, and is something I'd like to see continued.

    Recommends
    Positive Outlook
    Approves of CEO

Main Street Hub Interviews

Updated Feb 24, 2015
Updated Feb 24, 2015

Interview Experience

Interview Experience

52%
20%
27%

Getting an Interview

Getting an Interview

61%
18%
10%

Interview Difficulty

3.0
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Social Media Community Manager Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied online. The process took 3+ weeksinterviewed at Main Street Hub.

    Interview Details

    After submitting my application, I was contacted personally by the hiring manager informing me that I would be moving on in the process. The second step in the process is a work-product assignment - basically they had me simulate some of the responsibilities I would have working at MSH. The assignment consisted of 5 sections: Responding to customer reviews, creating tweets for customers, responding to random tweets on behalf of customers, creating captions based off of provided images, and creating a haiku.

    Once I completed the assignment, the hiring manager responded letting me know he reviewed my document and that I would not be moving forward with the hiring process. Although I did not move forward, I felt that overall this was a positive experience and a unique interview process that allowed me to get a better understanding of what to expect in future interviews.

    Interview Questions
    • Write one tweet for a spa. It must include a question that you think will encourage engagement.   Answer Question
    No Offer
    Positive Experience
    Difficult Interview

Main Street Hub Awards & Accolades

Something missing? Add an award
Entrepreneur of the Year® Finalists, Ernst & Young (E&Y), 2014
Fastest Growing Private Company in America, Inc 500, Inc Magazine, 2014
Fast 50, Austin Business Journal, 2014
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Additional Info

Website www.mainstreethub.com
Headquarters Austin, TX
Size 150 to 499 Employees
Founded 2010
Type Company - Private
Industry Information Technology

Main Street Hub is the voice for more local businesses than any other company. Our “do-it-for-you” marketing platform integrates social media, web, mobile and email marketing to help merchants get more customers and keep them coming back. We do that by spreading word of mouth for our customers, extending their customer service, managing their online reputation, and leveraging... More

Mission: Our mission is to create thriving local economies.

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