Main Street Hub
- Main Street Hub update13 days ago
We can't say it any better than themuse: we are hiring like crazy! Check out some teammate bios and go to our careers page to see available positions in Austin and New York.
- Main Street Hub update21 days ago
This Thursday, February 12th we are hosting another Open House at our Sales HQ! Come grab some food and drink while networking with our amazing Hubstars. Hope to see you there!
Main Street Hub is the voice for more local businesses than any other company, helping create thriving local economies. As Inc. Magazine's 73rd Fastest Growing Company in 2014, we help local businesses grow their reputation and their business through our innovative, "do-it-for-you" online marketing solution.
Our proprietary technology is the backbone of our “do-it-for-you” approach, and one of the key reasons we’re able to achieve results for our customers that outperform industry averages by 500%. Our application was built with one thing in mind — to help local businesses succeed online. Through technology, creativity, and service, we proactively manage their online conversations and grow their business at a price they can afford.
Our team and culture enables our rapid growth and creates a #HubLife for over 300 team members working in Austin, New York, Los Angeles and San Francisco.
Our “do-it-for-you” marketing platform integrates social media, web, mobile and email marketing to help merchants get more customers and keep them coming back. We do that by spreading word of mouth for our customers, extending their customer service, managing their online reputation, and leveraging Main Street Hub’s merchant network for their benefit.
The “do-it-for-you” approach
We understand that merchants don’t always have the time and resources to effectively market their businesses online. That’s why we combine innovative technology with personalized service to deliver amazing results for our customers. For the merchants that we have the privilege of working with, it’s like having their own team of marketing experts at a price they can afford. We are proud to work with more than 4,000 customers in all 50 states. Here are just a few.
We are passionate about helping merchants succeed, and we believe that our culture is the foundation that helps us do that. These are the values that shape our culture:
- Reverence for local business
We treat customers and prospective customers like the local heroes that they are.
We ensure that each of our actions is in the best interests of our team, our company, and our customers.
- Challenge ourselves
We commit ourselves to continuously improving our performance and pushing through our comfort barriers.
- Take ownership
We hold ourselves accountable for our choices and results.
- Elevate others
We lift up our customers and teammates, through positivity, confidence, and graciousness.
- Speak up
We know candor and constructive dissent are critical to our success.
- I am Main Street Hub
We each represent Main Street Hub through our decisions & actions.
“I have looked in the mirror every morning and asked myself: "If today were the last day of my life, would I want to do what I am about to do today?" And whenever the answer has been "No" for too many days in a row, I know I need to change something.”—Steve Jobs
We believe that everyone deserves a career you can love and make a difference every single day. With our recent round of funding we’re making a big investment in our sales organization, with new world-class leadership, technology, tools and an aggressive and lucrative career path.
If you're passionate about partnering with local businesses to help them succeed, thrive in a culture where people love coming to work and doing amazing things together, and motivated by massive earning potential and awesome rewards (like our 2014 President's Club trip to the Four Seasons in Maui), we should meet. We work hard and celebrate...Aloha style! Welcome to #Hublife!
Top reasons to join our team
Amazing product - Our customer retention rate is one of the best in the local space because it works.
Untapped market opportunity - Millions of merchants that don't know about us...yet.
Competitive compensation and rewards - Massive earning potential, uncapped commissions and fantastic incentives, like our 2014 Presidents Club trip to the Four Seasons in Maui
Accelerated career path - Learn from the best and the brightest, earn up to two promotions in one year or set your sights on a leadership training track with our new career path
A Path to Level Up
Main Street Hub is for people who want to contribute to something greater than themselves, accelerate their careers, and, in general, level up. We believe that a strong culture starts with assembling a strong team. When you join the #hublife, you can expect to join a close-knit group, where we work together for our customers and for each other, and we have fun doing it. A typical day at Main Street Hub might include a ping pong tournament, an inventive training session, or a home-cooked breakfast.
Main Street Hub Photos
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- Comp & Benefits
- Work/Life Balance
- Senior Management
- Culture & Values
- Career Opportunities
I have been working at Main Street HubPros
Main Street Hub is workplace to grow with. With a focus on values, culture, and transparency, you have the opportunity to learn by reaching out to leaders and members of other departments (including the CEOs) and really make a place for yourself. I've had many roles here since I've started, and I'm grateful for the opportunities I've had to learn and develop skills I might not have otherwise.
One of the things that I value most about working at Main Street Hub (in particular, on the Content Team) is the emphasis on innovation and creativity. Even our newest team members are adding fresh ideas to the mix right off the bat and on a regular basis. Every day is different, and it's inspiring to work on a team with such smart, talented people.Cons
With growth, there's a balancing act of building up effective processes without stifling the flexibility that has gotten us to where we are now. That can cause some confusion, but I know that we're heading in the right direction in terms of maintaining that balance.Advice to ManagementAdvice
Maintain a focus on scaling culture as we grow. The increased regularity of professional development opportunities has been of great value to me, personally, and is something I'd like to see continued.RecommendsPositive OutlookApproves of CEO
Getting an Interview
Getting an Interview
- Application Details
I applied online. The process took 3+ weeks – interviewed at Main Street Hub.Interview Details
After submitting my application, I was contacted personally by the hiring manager informing me that I would be moving on in the process. The second step in the process is a work-product assignment - basically they had me simulate some of the responsibilities I would have working at MSH. The assignment consisted of 5 sections: Responding to customer reviews, creating tweets for customers, responding to random tweets on behalf of customers, creating captions based off of provided images, and creating a haiku.
Once I completed the assignment, the hiring manager responded letting me know he reviewed my document and that I would not be moving forward with the hiring process. Although I did not move forward, I felt that overall this was a positive experience and a unique interview process that allowed me to get a better understanding of what to expect in future interviews.Interview Questions
No OfferPositive ExperienceDifficult Interview
- Write one tweet for a spa. It must include a question that you think will encourage engagement. Answer Question
Main Street Hub is the voice for more local businesses than any other company. Our “do-it-for-you” marketing platform integrates social media, web, mobile and email marketing to help merchants get more customers and keep them coming back. We do that by spreading word of mouth for our customers, extending their customer service, managing their online reputation, and leveraging...
Mission: Our mission is to create thriving local economies.