Recent Updates
  • Manulife Financial update
    15 hours ago

    Sue Reibel, SVP Consumer Solutions in Canadian Division at Manulife, chats about people who have had an important impact in her life and some advice for those starting out in their careers http://glassdoor.com/slink.htm?key=vI6Bh

    Interview with Sue Reibel

    Manulife has had an active month celebrating International Women's Day 2015 and for our latest activity we sat down with Sue Reibel (@SueReibel), SVP Consumer Solutions in Canadian Division at Manulife, who has been with Manulife for over 20 years. She has had a very successful career at Manulife and was named among Canada's Most...

  • Manulife Financial update
    18 days ago

    Tomorrow on April 1st, we are hosting a Toast to the Graduating Class of 2015 for Wilfrid Laurier University students & alumni! We'd like to invite all WLU students and alumni to attend & celebrate this milestone - For more information contact the WLU Career Centre or find RSVP details here: http://glassdoor.com/slink.htm?key=vIfMS

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Manulife Financial – Why Work For Us?

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Manulife Financial is a leading Canada-based financial services company with principal operations in Asia, Canada and the United States. Since welcoming its first customers in 1887, Manulife Financial has built a significant global presence by providing customers with strong, reliable, trustworthy and forward-thinking solutions for their most significant financial decisions.

Our international network of more than 84,000 employees and agents offers our clients a broad range of financial protection and wealth management products and services. We offer personal, commercial, corporate and investment banking products to millions of customers across our three operating divisions: Asia, Canada and the United States, each of which represents about one third of our overall business.

Manulife Financial has a demonstrated business expertise in Asia dating back more than 100 years. Since issuing our first Asian policy in Shanghai in 1897, we have pursued strong, sustained growth and remained a leading provider of financial protection and wealth management products in Asia. We are relentlessly focused on helping Asian customers prepare for their future, and that focus drives our growth strategy and underpins our commitment to the region. Now diversified across Asia, including some of the world’s largest and fastest-growing economies, we have deep roots and an expanded operational footprint across all of this important region. We have more than 50,000 contracted agents selling our products and have expanded our distribution capabilities to include more than 100 bank partnerships and more than 500 dealers, independent agents and brokers. Learn more about our operations in Asia.

For more than 125 years, Canadians have turned to Manulife for the big financial decisions in their lives. The company’s first president was also Canada’s first Prime Minister, Sir John A. Macdonald. Today, we have grown into a team of more than 8,600 employees, serving one in every five Canadians. Our portfolio includes a full range of protection and savings products and services available through a diversified distribution base, meeting the needs of a broad marketplace. Manulife Investments offers an extensive range of products and services, while Manulife Bank became Canada's first insurance-company owned bank in 1993. More than 16,000 Canadian businesses entrust their employee benefit programs to Manulife’s Group Benefits, while Manulife Private Wealth offers a unique, seamless and integrated approach to wealth management for affluent clients. Manulife was recently named one of Interbrand’s Top 25 Best Canadian Brands. Learn more about our operations in Canada.

In the United States, Manulife Financial operates as John Hancock, which celebrated its 150th anniversary in 2012. With more than 6,300 employees, John Hancock’s core retail products in the U.S. focus on providing financial solutions at every stage of the lives of our customers. We distribute our products primarily through licensed financial advisors and through John Hancock Financial Network, a national network of independent firms. John Hancock is the number one provider of target Lifestyle Portfolios in the United States based on assets invested in Annuities, Retirement Plan Services, Variable Life Insurance and Mutual Funds. Since 2008, our Variable Universal Life products have been the number one choice for meeting the estate, business and retirement planning needs of America’s most discriminating consumers. John Hancock has become a household name in the U.S. with 94 per cent overall brand recognition according to a Chadwick Martin Bailey study. Learn more about our operations in the United States.

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Manulife Financial Corporation trades as ‘MFC’ on the TSX, NYSE and PSE, and under ‘945’ on the SEHK. 

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What does it take to be successful at Manulife?

  • knowing our business
  • being able to communicate & collaborate
  • having a global mindset
  • making sound decisions
  • offering innovative solutions to business challenges 

Learn how Manulife is transforming the workplace:

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Kick start your career with a leading Canada-based financial services group with principal operations in Asia, Canada and the United States. You can gain access to invaluable experiences across multiple disciplines, like banking, insurance and investments. And with ongoing development and leadership experiences, you will be prepared to get even further ahead. If you think you’re Type M, we offer a strong, reliable, trustworthy and forward-thinking company committed to helping you grow personally and professionally. Opportunities await for your future.

Why Manulife?
The professionalism and talent of our employees is what makes Manulife Financial a successful organization. As a leading provider of financial protection and wealth management products and services, we depend upon the performance, service and support of many different business units. Find out why others have joined Manulife and why they stay.


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Committed to being a strong, reliable, trustworthy and forward-thinking organization, employee volunteerism is a cornerstone of Manulife’s community support initiatives. Our employees lead by example demonstrating that volunteering is one of the strongest ways we can build a better community and a better future for everyone. In 2011 more than 12,000 employees volunteered some 50,000 hours to build stronger communities around the world.

Manulife’s approach to corporate social responsibility around the world aligns with our focus on delivering strong, reliable, trustworthy and forward-thinking solutions for our clients and for the communities where we work.

Manulife’s corporate giving operates under a decentralized model that emphasizes giving back to the communities where it does business and encouraging employees to do the same.

Under this decentralized model, our divisions in Canada, the United States, Asia and Japan find ways to collaborate with local communities

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Manulife is a global organization and with that comes different learning and development opportunities. Each division within Manulife has unique learning and development programs and initiatives which are structured based on their business, clients, products and services. There is a common thread that runs across our global business when it comes to leadership and professional soft-skill learning. We want our employees to excel in knowing the business, to think strategically, to make sound decisions, to solve problems, master creativity and innovation, work as strong team players and for our people managers to strive to develop and enhance their leadership capabilities.

These are the skills that give Manulife the competitive edge. Imagine the experience you will gain from sharing your skills and knowledge with colleagues in different parts of the world, learning different cultures. Manulife will provide you with opportunities to develop in your current role and for your future career at Manulife.

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Rewards 

Manulife believes that our employees will determine our future success. In order to attract, motivate and retain the best and brightest employees, we invest in the development of our people and reward superior performance.

We offer a competitive rewards package to our employees, including compensation, benefits, retirement savings options and annual bonus payments for most positions. Our rewards reflect our pay-for-performance culture, offering flexibility and supporting our employees now and preparing them for the future.

Recognition 

Manulife actively supports opportunities to express recognition of our employees and leaders. There are a wide variety of recognition programs, such as ourSTARs of Excellence Program, for our dedicated employees at the business unit, divisional and Company-wide levels.

Benefits

At Manulife, we know that employees need a flexible benefits program to suit your family or lifestyle. Our benefits range from Core benefits to Flexible benefits, Financial Planning and Educational Assistance.

You need to be healthy in all aspects of your life to remain a productive, engaged employee

Compensation

Manulife has a pay for performance culture and participates in an annual bonus plan based on individual and company performance. Through job performance, employees can directly influence their compensation.

Pensions

Manulife offers competitive retirement and savings plans to help you prepare for your future financial needs.

Manulife Financial Photos

Manulife Financial Reviews

3.6
269 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Manulife Financial President and CEO Donald Guloien
Donald Guloien
131 Ratings
  • Helpful (1)

    Good company to work for.. still change needed

    • Work/Life Balance
    • Career Opportunities
    Former Employee - Project Manager
    Former Employee - Project Manager

    I worked at Manulife Financial

    Approves of CEO
    Approves of CEO

    Pros

    Great Work/Life balance, good culture to work with in IT, and a very stable environment. Lots of opportunity within IT if you are willing to accept new roles.

    Cons

    Though there are good people, there are lots of organizational changes that make it hard to see the light. IT needs more support from management to improve inefficiencies. Change is hard within this culture since the acquisition of John Hancock.

    Advice to Management

    Listen to individual contributor ideas. Foster an environment where both extroverts and introverts can share suggestions to make the company better.

Manulife Financial Interviews

Updated Apr 12, 2015

Interview Experience

Interview Experience

67%
24%
7%

Getting an Interview

Getting an Interview

43%
21%
14%

Interview Difficulty

3.0
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Client Account Representative Interview

    No Offer
    Positive Experience
    Easy Interview
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a dayinterviewed at Manulife Financial.

    Interview

    It was a one day interview in which I spoke with 3 people. The questions were typical for a client-facing role; working to understand my personality and how I would represent the company while speaking to clients. I've been in similar roles so I understood what they were trying to assess. I was able to give them what they wanted to hear.

    Interview Questions

Manulife Financial Awards & Accolades

Something missing? Add an award
Canada's Top 100 Employers, Canada's Top 100 Employers, 2014
Canada’s Ideal Employers, Universum, 2013
Greater Toronto's Top Employers, Canada's Top 100 Employers, 2014
Best Insurance Brand in Canada, Global Brands Magazine, 2013
Imagine Caring Company, Imagine Canada, 2014
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Additional Info

Website www.manulife.com
Headquarters Toronto, Canada
Size 5000+ Employees
Founded 1887
Type Company - Public (MFC)
Industry Insurance
Revenue $10+ billion (USD) per year
Competitors MetLife, ING, Sun Life

Manulife is a leading Canada-based financial services company with principal operations in Asia, Canada and the United States. Since welcoming its first customers in 1887, Manulife has built a significant global presence by providing customers with strong, reliable, trustworthy and forward-thinking solutions for their most significant financial decisions.

Our international network of more than 75,000 employees, agents and distribution partners offers our clients a broad range of financial protection and wealth management products and services. We offer personal... More

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