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MarketTools Reviews

38 Reviews
38 Reviews
Rating Trends

Recommend to a friend
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MarketTools President and CEO Scott Arnold
Scott Arnold
25 Ratings

    Good Company - changing management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MarketTools


    Innovative approach to research and willing to invent new markets.


    Senior management and ownership were going through changes then an acquisition.

    Advice to ManagementAdvice

    Keep pushing the boundaries.

MarketTools Interviews

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Marketing Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    The process took 4+ weeksinterviewed at MarketTools.

    Interview Details

    The HR staff were courteous and competent. There was one snafu when HR didn't communicate salary history and salary requirements to the hiring manager even though it was required information at the initial HR screening.

    I interviewed with six people on the team, all were professional and friendly.

    Interview Questions
    • The VP ditched the standard questions HR provided him and asked a number of fascinating personality questions. He took notes the whole time with a poker face. I laughed and shrugged it off telling him I was having fun like it was a rapid-fire game show, which helped lighten the mood. One of the questions was to immediately rattle off 3 words to describe myself without thinking about it. He explained taking too long to answer would count against me.   Answer Question
    Negotiation Details
    Given the HR snafu described above, the hiring manager was very apologetic and willing to negotiate above their initial offer.
    Accepted Offer
    Positive Experience
    Difficult Interview

MarketTools Awards & Accolades

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Additional Info

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Headquarters San Francisco, CA
Size 50 to 149 Employees
Founded 1997
Type Company - Private
Industry Information Technology
Revenue $10 to $25 million (USD) per year

MarketTools gives businesses a peek inside their customers' heads. The company provides Web-based online market research services and customer survey technologies, helping clients conduct customer satisfaction research, develop products, and test new concepts in the marketplace. Among the company's offerings are Zoomerang, a customizable online and mobile survey template; CustomerSat, a customer and employee feedback survey; and TrueSample, a market research sample verification technology. MarketTools has served clients from a range of industries, including such corporate... More

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