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Marks & Spencer Reviews

235 Reviews
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Recommend to a friend
Approve of CEO
Marks & Spencer CEO Marc J. (M. J.) Bolland
Marc J. (M. J.) Bolland
102 Ratings
  • Fairly good, but very pressurised.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Sales Assistant
    Former Contractor - Sales Assistant

    I worked at Marks & Spencer as a contractor (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO


    Full training and when you first start, for the first few weeks you are only on tills so you can acclimatise.
    The pay is good and they offer lots of overtime.


    They want you to work pretty much constantly, I was sometime working 7 day weeks without a day off. They want you to do as many hours as possible, and on more than one occasion they didn't change my day off- they removed it and said that due to a variety of things, they needed me to not have a day off that week. That happened a few times, and when I finally said I needed a day off they told me I couldn't have one.

    Managers don't coordinate with each other; I had three floor managers and nothing was ever coordinated between them, it was a mess.

    They are also very intolerant of illness; any periods of sickness are not tolerated no matter how great your service is.

    Advice to Management

    Having one day off sick should not be an issue. Learn to appreciate your staff more and stop loading them up with so many ridiculous responsibilities and time limits.

Marks & Spencer Interviews

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Customer Assistant Interview

    Anonymous Interview Candidate in Saint Helens, OR
    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview


    I applied online. The process took 3 weeksinterviewed at Marks & Spencer (Saint Helens, OR) in November 2014.


    Appied on line was told straight away I was succesful was given an interview for mon 3/11/2014 I was told straight away I had passed the assessment they took my bank details ect recived a call this morning 05/11/2014 saying I had got the job

    Interview Questions

Marks & Spencer Awards & Accolades

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Britain's Top 100 Graduate Employers, The Sunday Times (UK), 2012
Top 100 Graduate Employers, The Sunday Times (UK), 2009
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Additional Info

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Headquarters London, United Kingdom
Size 5000+ Employees
Founded Unknown
Type Company - Public (MAKSY)
Industry Retail
Revenue $10+ billion (USD) per year
Competitors Next Retail, ASDA, Tesco

The sun never sets on Marks and Spencer (M&S). The British retail icon operates about 335 M&S department stores and some 365 Simply Food shops throughout the UK. Beyond Britain, it boasts about 360 locations, mostly franchises, in about 40 countries, including China, India, Indonesia, and South Korea. Its department stores sell mid-priced apparel, food, and household items under the company's private label brands, including Autograph, Classic, per una, and Portfolio. About 90% of the company's sales are made in its home country, where it is the #1 provider of womenswear... More

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