Marriott Reviews

1,418 Reviews
1,418 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Marriott President & CEO Arne Sorenson
Arne Sorenson
490 Ratings

    Decent place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Guest Service Representative in Jacksonville, NC
    Current Employee - Guest Service Representative in Jacksonville, NC

    I have been working at Marriott full-time (less than an year)


    Hmm... I can't speak for all management but I know my managers are pretty good.
    Meet a lot of people
    Bonuses per quarter


    Can be harder to get off, holidays. We run 365 24/7 but somebody has to do it.
    With any customer service jobs you have ignorance and rude customers on occasion

    Neutral Outlook

Marriott Interviews

Updated Nov 24, 2014
Updated Nov 24, 2014

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Guest Service Representative -PM Interview

    Anonymous Employee in Paramus, NJ
    Anonymous Employee in Paramus, NJ
    Application Details

    I applied online. The process took 2 weeksinterviewed at Marriott.

    Interview Details

    I applied online and the following week I got a phone interview. Then had two interviews within the same day. One with the manager and other witht the GM. Pretty much asked the same questions. Why you want to work for the marriot? Can you work holidays? Tell us a time where you had a difficult customer,and handle the situation.

    Interview Questions
    No Offer
    Neutral Experience
    Average Interview

Marriott Awards & Accolades

Something missing? Add an award
Employees’ Choice -50 Best Places to Work, Glassdoor, 2010
25 Best Multinational Companies to Work For (in Latin America), Great Place to Work Institute, 2012
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Additional Info

Headquarters Bethesda, MD
Size 5000+ Employees
Founded 1927
Type Company - Public (MAR)
Industry Travel & Tourism
Revenue $10+ billion (USD) per year

Marriott International signs in at the top of the lodging industry. The company is one of the world's leading hoteliers with some 3,800 operated or franchised properties in 75 countries. Its hotels include such full-service brands as Renaissance and its flagship Marriott Hotels, as well as select-service and extended-stay brands Courtyard and Fairfield Inn. Its portfolio also includes luxury brand The Ritz-Carlton and entertainment brand Gaylord Hotels & Resorts. The firm spun off its time-share business, Marriott Vacations Worldwide , in 2011. The Marriott family... More

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