“Aim the claims department ways be willing to learn new things & have very thick skin to deal with a lot of stress. ”
Doesn't RecommendPositive OutlookDisapproves of CEO
- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
I worked at McGraw Insurance full-time (More than 3 years)
Claims was a great place to learn and grow individually. A lot of industry knowledge throughout the company. If you can make it here you can make it anywhere. Great people to work with usually were not managers.
Unrealistic expectations. Case loads were next to impossible to manage without having overtime which was refused. Toxic, abusive work environment. Management does not utilize team member feedback. Impersonal treatment of employees. Do not feel valued as an employee. There is huge turnover due to I believe employee mistreatment & unrealistic expectations.
Advice to Management
Become more oriented with team members. Invest more into the employees. Make the work environment more positive and healthy. Employees that do not have a voice will continue to leave. Make sure systems work before they are implemented or rolled out to the company. Claims relies on the services to work properly to help our customers. If our systems are inefficient then we cannot service the needs of our customers when they have claims. Complaints will go down when management does their job better. Stop blaming the claims adjusters for all the problems.
Getting an Interview
Getting an Interview
- Accepted OfferNegative ExperienceEasy Interview
I applied online. The process took 1+ week. I interviewed at McGraw Insurance (Anaheim Hills, CA).
I found the job opening online, applied online, and was contacted by phone to come in for an interview. The interviewer was a supervisor at the time. I was called back for an interview with the department manager, and was offered the position at that time. When I was hired, we were required to complete 6 weeks of formal training before starting the job. They no longer provide and formal training, just on-the-job training. There is a 6 month probation period during which you are not entitled to receive any benefits.
- I was asked how I would respond to being "cussed-out" by policyholders or brokers. Answer Question
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