Mercy Video

Provided by employer [?]


Mercy – Why Work For Us?


Transforming the Health of Our Communities

Mercy is the sixth largest Catholic health care system in the U.S. and serves more than 3 million people annually. Mercy includes 33 acute care hospitals, four heart hospitals, two children’s hospitals, two rehab hospitals and one orthopedic hospital, nearly 700 clinic and outpatient facilities, 40,000 co-workers and more than 2,100 Mercy Clinic physicians in Arkansas, Kansas, Missouri and Oklahoma. Mercy also has outreach ministries in Louisiana, Mississippi and Texas. 

Mercy Heritage

  • Sisters of Mercy Founder Catherine McAuley opens the first House of Mercy in 1827 in Dublin, Ireland
  • During the Crimean War, in the mid 1800s, Sisters of Mercy work alongside Florence Nightingale
  • First Mercy hospital in the world opens in Pittsburgh, Pa., in 1857
  • By the late 1800s, the Sisters of Mercy found more schools than any other religious order in the English-speaking world
  • Central Bank of Ireland honors Founder Catherine McAuley for her impact on Irish culture by putting her picture on a £5 note
  • Sisters of Mercy are currently seeking sainthood through the Roman Catholic Church for Founder Catherine McAuley
  • Sisters of Mercy Health System, which was formed in 1986, transitioned in 2011 to one name - Mercy - across four states

Mercy Hospitals

Mercy operates acute care, specialty care and critical access hospitals in communities across four states.


Mercy Clinic

Across four states, a team of more than 2,100 Mercy primary and specialty care physicians, 600 advanced practitioners and supporting staff deliver health care services through more than 300 offices. 

Outreach Ministries

Mercy serves a variety of special needs, particularly for low-come patients, in Louisiana, Mississippi and Texas.

  • Mercy Family Center is a behavioral health clinic for adolescents and their families, serving New Orleans, Louisiana.
  • Mississippi Health Advocacy Program in Jackson, Mississippi, focuses on improving health policies, practices and funding, especially for the poor and needy.
  • Mercy Ministries of Laredo provides primary health care services, a domestic violence shelter and an education center in Laredo, Texas.


  • Among the first health care organizations in the U.S. to have a comprehensive, integrated electronic health record providing real-time, paperless access to patient information.
  • MyMercy, a free service, allows patients to connect online with their doctors, plus see medical information, view test results, renew prescriptions, schedule appointments and e-visits using a personal computer, tablet or smartphone.
  • Health Information and Management Systems Society, a global leader in health care technology, designated Mercy a stage six of a seven-stage process, joining the ranks of health care leaders such as Johns Hopkins and Mayo Clinic
  • $60 million data center provides fail-safe protection and power. When an EF5 tornado struck Mercy's Joplin facility in 2011, patient records electronically backed up at offsite data center were immediately available
  • Mercy SafeWatch, the largest electronic ICU in the nation, provides 24-hour vigilance to critically ill patients. Alongside on-site medical teams, high-definition cameras and sophisticated technology allow specialized ICU physicians and nurses in a central command center to expand each patient's care team


  • Named 2013 "Most Wired" health care organization by the American Hospital Association - the tenth time since 1999
  • Named top health care supply chain operation in the world, just second overall to Cardinal Health


  • In Fiscal Year 2012, Mercy saved more than $2 million and diverted more than 80,000 pounds of waste from local landfills. Since beginning a green initiative in 2009 that involves reprocessing medical devices, Mercy has more than doubled its savings and quadrupled the amount of waste that no longer goes to landfills


Bringing Healing Ministry to Life Mercy’s Mission

As the Sisters of Mercy before us, we bring to life the healing ministry of Jesus through our compassionate care and exceptional service.

The mission statement of Mercy is an inspiring reminder of our calling. It also unites and directs activities across our entire health and human services ministry.

Mercy’s Vision

We are the people of Mercy Health Ministry. Together, we are pioneering a new model of care. We will relentlessly pursue our goal to get health care right. Everywhere and every way that Mercy serves, we will deliver a transformative health experience.

Mercy’s Values

These values guide what Mercy co-workers do and what direction we take. We consider them unchanging.

Dignity  We cherish each person as created in the image of God.

Excellence  We give only the best for those entrusted to our care.

Justice  We pledge to be in right relationship with one another with a particular concern for people who are economically poor.

Service  We seek out and put the needs of others first.

Stewardship  We wisely use our talents and resources to strengthen Mercy as a ministry of the Church.

While all five values are important to how we make decisions, dignity is the base on which all the others rest. Because all people are created in the image and likeness of God, each person deserves to be treated with respect.


Our Spirit... It Makes a Difference

We’re actively working to make health care easier, more personal and compassionate for the 3 million lives we touch each year. We use new technology and ideas to serve patients. But more importantly, we rely on the dedication and commitment of people like you to make it work.

When you join Mercy, you are part of a community that is embracing a new way to care for people. You’ll not only build your skills and grow in your career, you’ll know you are delivering a better experience for patients and their families.

People are called to Mercy for many reasons, and those same feelings cause many of them to serve with us for many years. Some describe it “feeling at home.” Others share a passion to serve their community. And some simply understand the importance of helping people. We invite you to discover why Mercy is so unique, and how you can become a part of our mission to create a better health care experience.


Caring for Co-workers Who Care for Our Communities

Your health, well-being and development are important to you, and they are equally valued by Mercy. Mercy co-workers enjoy a variety of benefits that allow them to take care of themselves and their families.

A brief summary of benefits our co-workers receive:

  • Comprehensive medical, dental and vision insurance for full- and part-time co-workers
  • Mercy-paid life insurance for full-time and part-time co-workers
  • Long-term disability coverage
  • Paid time off (vacation, holiday and sick paid time off)
  • Retirement program which includes an employer match plus an employer contribution based on years of service
  • Co-worker assistance plan for full- and part-time co-workers and their immediate family members
  • Tuition reimbursement


Rooted in the healing ministry of Jesus and inspired by the Sisters of Mercy tradition of caring, Mercy continues to touch the lives of 3 million patients annually. We serve communities in Arkansas, Kansas, Missouri and Oklahoma, with outreach ministries in Texas, Louisiana and Mississippi.

Today, we are building upon our legacy of listening and developing healthier communities. Through surveys and community roundtable meetings, we listen intently to the voice of those we serve.

Now, under the united name of Mercy, we are more prepared than ever to face the health care challenges of our day and deliver on the promise of more personal, coordinated and comprehensive care.

We urge you to explore where Mercy lives in your community and help us build a healthier future.

Mercy Reviews

Rating Trends
Recommend to a friend
Approve of CEO
Mercy President and CEO Lynn Britton
Lynn Britton
46 Ratings
  • Helpful (2)

    Full-Time Field Paramedic

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Paramedic in Springfield, MO
    Current Employee - Paramedic in Springfield, MO

    I have been working at Mercy (Less than a year)

    Positive Outlook
    No opinion of CEO
    Positive Outlook
    No opinion of CEO


    Great protocols and equipment. Treat employees good when compared to AMR and other for-profit EMS providers. Coming from Southern California working there as an EMT for 10+ years, the call volume is slow and the schedule is great.


    Just coming into this century when it comes to how EMS is run. They're a little behind but are making attempts to catch up quickly. Also, health insurance coverage is horrific. I thought I had it bad when I was covered by Kaiser back home. But this is really bad. And the fact that all my care is received at the same hospital I work for just adds insult to injury.

    Advice to Management

    Think before you act. Be proactive and not reactive.

Mercy Interviews

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Administration Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview


    I applied online. The process took 2+ monthsinterviewed at Mercy.


    Applied online. Admin assistant for department called to set up interview for a Friday. Recieved a call for a second interview the following Monday. Interviewed with VP on Friday and was offered the job the next Monday. Initial application was submitted about a month before I heard anything, but once the ball was rolling things moved quickly.

    Interview Questions

Mercy Awards & Accolades

Something missing? Add an award
Gallup Great Workplace Award, Gallup, 2010

Additional Info

Headquarters Chesterfield, MO
Size 5000+ Employees
Founded 1871
Type Nonprofit Organization
Industry Health Care
Revenue $1 to $2 billion (USD) per year

Mercy is the sixth largest Catholic health care system in the U.S. and serves millions of people annually. Mercy includes 32 acute care hospitals, four heart hospitals, two children’s hospitals, three rehab hospitals and one orthopedic hospital, nearly 700 clinic and outpatient facilities, 40,000 co-workers and more than 2,100 Mercy Clinic physicians in Arkansas, Kansas... More

Mission: As the Sisters of Mercy before us, we bring to life the healing ministry of Jesus through our compassionate care and exceptional service.

Work at Mercy? Share Your Experiences


Click to Rate