MicroMenders

  www.micromenders.com
  www.micromenders.com

MicroMenders Reviews

9 Reviews
1.6
9 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Dave Sperry
8 Ratings
  1.  

    Great Stepping Stone Job - Not Much After

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Desk Technician in San Francisco, CA
    Current Employee - Service Desk Technician in San Francisco, CA

    I have been working at MicroMenders full-time (more than 3 years)

    Pros

    Good exposure to different technologies.
    Relaxed work environment allows downtime when it's slow, many bring in iPods to play games.
    No disciplinary action is taken.
    Can always escalate tickets you don't want to do to Service Desk Engineers.

    Cons

    Unreliable coworkers, they will come in late, or drop the ball on scheduled tickets.
    Bottom market rate, slow to earn raises, and you will often be two or more pay grades below what your skillset is,
    Due to vase technologies, you will have to learn an off hand system for use of one client.
    High client and employee turnover, produces lack of training or documentation to support clients.

    Advice to ManagementAdvice

    Your checkbooks will grow when you learn how to support your current clients, not trying to add as many as quickly and blaming "the talent" for lack of support.

    Invest in training and stop with the "fire drills."

    Invest in your own infrastructure, you recommend Disaster Recovery for clients, but you have none yourself.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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Additional Info

Unlock Profile
Website www.micromenders.com
Headquarters San Francisco, CA
Size 50 to 149 Employees
Founded Unknown
Type Company - Private
Industry Information Technology
Revenue $5 to $10 million (USD) per year
Competitors Unknown

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