Mid-Continent Public Library

www.mymcpl.org
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Mid-Continent Public Library Reviews

11 Reviews
3.3
11 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Mr. Kurt Killen
1 Rating
  •  

    Good people, iffy corporate culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Library Page
    Former Employee - Library Page

    I worked at Mid-Continent Public Library part-time (more than 5 years)

    Pros

    I worked at Mid-Continent as a page for a number of years. I loved my time there and left feeling very close to a lot of my coworkers. The hours were flexible and reasonable, the work was satisfying, and the library was very engaged in the community.

    Cons

    Mid-Continent pays their employees very poorly, especially considering the size of the system. I joined on right as the economy was tanking and budgets were getting slashed, so I can recognize how those factors contribute to wages. But there were full time employees who hadn't had a raise in years and had no expectation of that changing. Libraries don't pay well in general, but Mid-Continent is on the lower end of the scale. Additionally, the priorities of the upper executives have been changing in the last few years, from advocating "world class customer service" to pushing for ever-increasing self-check out numbers and shorter transaction times, and cutting staff to accommodate those goals. This has led to an enormous amount of pressure on staff members to do more work with less hands, and has caused tension among staff members and between staff and management.

    Advice to ManagementAdvice

    Require full-time staff to have a Bachelor's degree and then pay them accordingly. Raise the standards for employment and then raise pay to match. The libraries will be staffed by more competent employees and higher wages will attract better candidates.

    Recommends
    Neutral Outlook
    No opinion of CEO

Mid-Continent Public Library Interviews

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Getting an Interview

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  1.  

    Access Specialist II Interview

    Anonymous Interview Candidate in Independence, MO
    Anonymous Interview Candidate in Independence, MO
    Application Details

    I applied online. The process took a weekinterviewed at Mid-Continent Public Library.

    Interview Details

    I interviewed for this position at different branches 4 different times (rejected 3 times, then finally accepted). The interviews take place at the Library's headquarters in Independence with 2-3 people. It usually entails a computer test, a written test about authors/books/genres, and about four pages of moderate to difficult verbal questions. Overall, it's a fairly difficult interview for a part-time job that pays $12.43/hr.

    Negotiation Details
    No negotiations possible.
    Accepted Offer
    Negative Experience
    Difficult Interview

Mid-Continent Public Library Awards & Accolades

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Additional Info

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Website www.mymcpl.org
Headquarters Independence, MO
Size 1000 to 5000 Employees
Founded Unknown
Type Nonprofit Organization
Industry Government
Revenue Unknown / Non-Applicable per year
Competitors Unknown

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