RecommendsPositive OutlookApproves of CEO
- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
I have been working at Minted full-time
The overall concept of the business is very forward thinking - crowd-sourcing designs and providing a production platform for artists, leads to a very unique work culture. I started full-time, entry level with not a whole lot of responsibility and was able to advance in a matter of 3 months due to the fluid structure and highly-collaborative environment. If you apply yourself, do what is expected of your role, and push for more responsibility you can achieve progress. There are a ton of perks and amenities: fully stocked snacks, coffee, and supplies, free Yoga on Fridays, company moral events like Art Socials and after-hours mixers. Beautiful Office environment! The best thing is the people - everyone from executives to brand new employees are very nice, interesting and there are a lot of intelligent people. Overall, you as an individual have a lot of control over your fate at this company (it is what you make it). Most coworkers are very helpful, lots of teamwork. I have had a lot of opportunities to learn new things!
Competitive in terms of advancing but that is expected from a high caliber start up - not an easy place to coast if you are a bottom performer. Contract hire can be off putting, but you are not stuck in that position if you don't mind working hard and paying your initial dues. Constantly changing, growing and moving forward which would be bad if you can't keep up with a fast pace (this really only seems to bother people who lack the ability to adapt).
Advice to Management
Please don't change the heart and soul of the company even though we are experiencing rapid-growth.
Getting an Interview
Getting an Interview
Helpful (1)Accepted OfferPositive ExperienceEasy Interview
I applied through a staffing agency. The process took 4 weeks. I interviewed at Minted (Oakland, CA) in August 2015.
I saw a Craigslist post that Minted needed customer service reps. for the holiday season so I signed up with West Valley Staffing Group. I went in to the agency's office in Pleasanton, CA and submitted my resume to them. A week later I get a call from the recruiter letting me know that she wanted to secure me a time slot /for a/n interview with the Customer Service Manager at Minted in Oakland, CA. I had my interview on 8/20 and the on site ladies that work for the agency said I would be hearing back from them in about 5 days, well it turns out I get a call the next day from my recruiter and she told me I got the job! I'm currently waiting on my background check and she said it usually takes about 2-5 days.
- Tell me about yourself. Answer Question
- How do you handle stress and pressure? Answer Question
- Do you have at least 1 year of customer service experience? Answer Question
- Tell me about a time when you had to resolve a customer complaint. Answer Question
- They also had me complete an exercise in which you write to a customer on their laptop using your own personal email (They want to see how you write and if you can respond professionally). Answer Question
Minted is a social commerce site and design marketplace, crowd-sourcing graphic designs and art from a global design community and selling those as printed paper products, addressing the $10 billion stationery market, $48 billion art market, and $7 billion party décor market. Combining community with commerce, Minted was founded by a successful serial entrepreneur. Minted is ...
Mission: Connect consumers with the best designers through a design marketplace, empowering those outside the company to lead us to the best, freshest, customizable design in the world. Build a destination, known for the best in design, that stays fresh forever by powering itself, and has great relevancy in designers’ and consumers’ lives.