Overview & History
Our Business Strategy For Growth
By Design: Hardwood brings the warmth of nature into the home for a polished look.
During the past two decades, Mohawk has evolved from a leading North American carpet manufacturer into a global flooring company. This evolution reflects the Company’s commitment to constantly keep pace with consumer flooring preferences. Today, Mohawk’s product portfolio covers the market – extending across all flooring categories, styles and price points in order to satisfy the needs and tastes of consumers, builders and designers creating beautiful spaces.
Our operating strategy is based on vertically integrated operations in which we control both the forward and backward functions associated with product manufacturing and distribution. In our soft surface businesses, we control manufacturing for our broadloom product line, carpet pad and carpet backing, as well as providing fiber extrusion for much of our capacity requirements. We also manufacture the majority of our wood, laminate and ceramic tile products.
In North America, we manage a distribution network of transportation, warehousing and logistics assets. This infrastructure enables us to realize considerable economies of scale and resources in order to distribute our products efficiently to more than 28,000 customers that include independent specialty stores, home centers and contractors.
Acquisitions have played an important role in Mohawk’s growth and category expansion. During the past 20 years, we have completed more than 20 acquisitions, including Dal-Tile (2002), Unilin (2005) and the Columbia wood flooring business (2007).
Aristeo Leal - 22 years
"I like this place, the people and the location is good for me. The company really takes care of me and I am happy to do this job. I am glad to have been with the company and I hope to continue with them for even longer."
Debbie Vessels - 21 years
"I'm very grateful to work for Dal-Tile. Not only are we the leader in our industry by offering the best innovative products, we also strive to make our customers #1. With that being said, Dal-Tile employs the best people. I work for and with the greatest group of people each and every day, and that makes my job so much more enjoyable. They are my Dal-Tile family and I'm blessed to be associated with them."
Joe Valdez - 50 years
Loader – Transfers Facility Loads
“I have come to work everyday for the past 50 years because I enjoy the people I work with and the work environment.”
"I enjoy working for Unilin because they provide a great environment to work, grow and venture into more challenging positions. The benefits are a plus and working with good people makes your job a lot easier."
Sales Operations Coordinator
"Unilin Flooring creates a sense of unity between all employees, you really feel a part of the team. I love my job because I'm always learning something new, the work is challenging, and the benefits are great."
"I like working for Unilin Flooring for several reasons. Unilin Flooring has provided me with tremendous opportunity through my tenure here. I started working with the company six years ago as an inspector/team member. I worked with the company for 6 months and had my first opportunity when I received a promotion to machine operator. I since have had three more promotions within the company. Unilin Flooring also provides opportunities through training. There are continuous training classes offered to enhance skills and even train on new skills to support any level of personal career. Unilin Flooring benefits are some of the best that I have worked with. The challenging environment coupled with the eager, bright and enjoyable people to work with creates a satisfying and rewarding place to work. The team environment provides both support and gratification for all who participate on the team."
As the world’s largest flooring manufacturer, Mohawk serves the North American market with a comprehensive product portfolio – carpet, ceramic tile, laminate, wood, resilient, stone flooring and countertops, rugs, mats and more. Our Unilin division’s leading position in laminate flooring also provides us with a significant presence in Europe. We are making the most of these markets by leveraging these strong positions into expansion opportunities in adjacent geographic markets and complementary product categories.
Though challenging economic circumstances have demanded much of our attention in recent years, we have balanced short-term tactical decisions with longer-term strategic planning. During the past decade, we successfully realized our goal to build leading market positions across all major flooring categories in North America. Going forward, we are focused on multiple initiatives intended to drive growth well into the next decade.
These initiatives include extending our footprint into new geographic markets and expanding our participation in selective flooring categories and distribution channels in existing markets, such as an increased focus on laminate in the Do-It-Yourself (DIY) retail channel. A commitment to new product and technological innovation will continue to be a key differentiator for Mohawk. We demonstrated this innovation with products such as our proprietary SmartStrand™ carpet, made from triexta fiber, for customers seeking a premium product and the EverStrand™ soft polyester carpet for the more price-conscious customers. In addition, our new ceramic tile product utilizing a patented installation system that allows the tiles to be clicked together without using grout is being marketed on a limited basis. In laminates, a new edging process that creates more realistic visuals and patented scratch protection has been added to our product line. We also are building additional market share through enhanced customer experiences and more responsive service.
Mohawk maintains its market leadership by continually evolving its product offerings to align with consumer preferences and to capitalize on new manufacturing breakthroughs. From innovative fibers that take carpet to a new level of softness to our Reveal Imaging™ technology that takes ceramic tile design to a new level of precision and natural randomness, Mohawk is committed to best-in-class end-user research, product development and manufacturing expertise to meet the needs of every space.
Leveraging the industry’s most comprehensive product line and distribution network, Mohawk derives revenue from relationships with more than 28,000 customers. Much of our success lies in the ability to provide each customer with the right product at the right price to meet the unique needs of its distribution channel. In addition, we support our products with strategic marketing and customer service initiatives that help maximize sales in the marketplace.
For more than a decade, Mohawk has set the industry standard for sustainable products and practices. As the world’s largest flooring company, our initiatives have positively impacted the environment by reducing energy consumption, conserving natural resources and eliminating waste. Today, we are proud to offer consumers more than 500 products containing recycled materials, and we continue to increase both pre- and post-consumer content in our products. Mohawk is making the most of innovation and technology to benefit the natural environment we all share.
These measures reflect not only our corporate commitment to protect and preserve natural resources, but also our customers’ increased demand for sustainable products in today’s marketplace, both domestically and internationally. Our intense commitment to sustainability is both a core competitive strategy and a positive force within our Company.
Notwithstanding the difficult market conditions of the past three years, our long-term strategic investments are an affirmation of our confidence in the future of the flooring industry. Domestically, it is clear that growth in population and number of households will continue to create housing demand. Sales of new and existing homes, which can also spur remodeling projects, present a sales opportunity for the full range of Mohawk products. Favorable trends such as these will impact the largest market we serve – residential replacement. America’s housing stock is aging, baby boomers are in the prime remodeling years and softening real estate values are influencing residents to remain in their homes longer. If the past is a guide, the strongest growth in the flooring industry will come in the aftermath of a recession as pent-up demand is unleashed. While we cannot predict the timing or velocity of economic recovery, we are confident that all the market sectors we reach will strengthen and grow in the future. When that occurs, the leaner, more technologically advanced and more sustainable Mohawk we are building today will be ideally positioned to flourish.
As you can see, Mohawk is positioned for growth into the future. I’m proud to lead an exceptional team, and I hope you’ll find Mohawk a place to start a better career.
Vision and Strategies
Our sustainability vision encompasses a three-pronged strategic approach that focuses on our processes, our products and our people. Initially our goals are more environmental in nature because of the critical nature of that component. Our intention throughout all of our endeavors is to maximize our shareholder and stakeholder value.
Our process strategy is focused on optimizing energy consumption and seeking innovative energy alternatives; minimizing the amount of water used to conduct our business and creating innovative ways of reclaiming water that is used; and, maximizing reuse and recycling of process waste in order to reduce waste to landfill.
Our product strategy seeks to maximize the amount of recycled or renewable content in all products. Going forward, we will work to hold our suppliers increasingly to the highest business and ethical standards in order to ensure that all imported or domestically sourced products are manufactured using fair labor standards and are packaged with re-use or recycling in mind. We are also committed to developing processes that will make it easier for customers to recycle products at the end of their useful lives.
Our people strategy promises to employ fair labor practices and encourages involvement between our employees and the communities in which they live and work. Likewise, as a company, we work to be a good corporate citizen by actively supporting and participating in these communities and those organizations that positively impact our employees.
Mohawk is committed to listening, learning from and considering the perspectives and needs of those stakeholders with whom we interact in the course of business and as a corporate citizen. Our stakeholders are people, groups, organizations or systems that affect or can be affected by our Company. These include shareholders, customers, employees, communities, consumer end-users, suppliers, governments, the media, non-governmental organizations (NGOs) and reporting agencies. We have conducted a thorough stakeholder analysis, including personal interviews, in order to better understand the needs of these groups.
Our engagement with each stakeholder differs and, in some cases, is continuing to be defined. As we pursue our sustainability vision, we intend to further develop our relationship with each group of stakeholders. Current examples of how we are engaging select stakeholder groups include:
- Shareholders – quarterly and annual financial reporting.
- Employees – regular and ongoing direct communication and engagement.
- Customers – sustainable products and practices that meet the needs of our customers, as well as providing tools to educate consumer end-users of these products.
- NGOs – annual sustainability reporting.
- Government – participation and support for programs such as the Department of Energy’s Save Energy Now and the Environmental Protection Agency’s SmartWaySM.
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One of the top training programs in the country and probably in the world. In the first couple months I've been here I've learned almost more than I did in all four years of college. This is an amazing opportunity!
Some parts of the program are new and therefore have a few minor kinks to work out, but those are too be expected anywhere. I'm very impressed so far.
Advice to Management
Keep up the great work. I'm really glad to be a part of this team. Upper management makes the whole company feel like a big family.
Getting an Interview
Getting an Interview
- Accepted OfferPositive ExperienceEasy Interview
I applied in-person. The process took 2 weeks – interviewed at Mohawk Industries.
Attended a job fair at the facility and had an in-person interview with a supervisor. Took a drug test afterwards and did job shadowing for about 30min to see what it was like. Was offered about a week later, no negotiating pay.
- Talk about a time where you knowingly did something wrong. 1 Answer
Mohawk Industries is a leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world. Mohawk’s vertically integrated manufacturing and distribution processes provide competitive advantages in the production of carpet, rugs, ceramic tile, laminate, wood, stone and vinyl flooring. Our industry-leading innovation has yielded products and technologies that differentiate our brands in the marketplace and satisfy all remodeling and new construction requirements. Our brands are among the most recognized in the industry...