MoneyGram International – Why Work For Us?

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Bringing loved ones closer, one transfer at a time

MoneyGram International Inc. (MoneyGram) is a leading global money transfer and payment services company. In fact, we're the second largest in the world, with market-leading growth. We provide quick and reliable worldwide funds transfer through our vast network of more than 347,000 agent locations - including retailers, international post offices and banks - in more than 200 countries and territories, and through mobile and online channels. MoneyGram offers convenient services to consumers around the world.

In addition to financial services provided through third-party agents, MoneyGram owns and operates retail locations in Belgium, France, Germany and the U.S. We also offer bill payment services in the U.S., Canada, Puerto Rico and certain agent locations in select Caribbean countries.

Our diverse and innovative products enable customers not fully served by traditional financial institutions to meet the monetary demands of their daily lives. We are a globally recognized and trusted brand who works hard to prevent and stop fraud and protect our consumers.

Meeting customers' financial needs since 1940

MoneyGram International can trace its roots back to 1940, with the founding of Minneapolis-based Travelers Express Co., Inc. Under parent company Viad Corp., Travelers Express quickly became one of the world's largest processors of money orders and a key player in the electronic payments industry, with ties to big-name businesses including bus company Greyhound Corp. and soap maker The Dial Corp.

In 1998 came a change that would form MoneyGram and ultimately lead to the company's success in the money transfer industry. Viad Corp purchased Denver-based international money transfer company MoneyGram Payment Systems Inc. Founded in 1988, MoneyGram Payment Systems Inc. was a subsidiary of a company that also owned Western Union.

Travelers Express and MoneyGram Payment Systems Inc. were seamlessly united to form MoneyGram, which quickly became a globally recognized and well-trusted brand. Then, just before midnight on June 30, 2004, Viad sold MoneyGram, and it became a publicly traded, individual entity.

Today, under chairman and chief executive officer Pamela H. Patsley, MoneyGram is the second-largest money transfer company in the world and has $1.5 billion in annual revenues. We have a track record of targeted growth and are well-positioned in a nearly $600 billion - and growing - industry.

MoneyGram now offers services at more than 347,000 agent locations in more than 200 countries, and has an aggressive expansion plan that includes 15 to 20 percent of revenue from self-service channels including online, mobile, account deposit, ATMs, and kiosks. We believe that self-service investments focused on an exceptional consumer experience are integral to our continued success.

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MoneyGram's Mission

undefinedAt the heart of MoneyGram is a mission to bring loved ones closer. Whether our customers are sending or receiving money through cash-to-cash transactions, a bank account, online, or through a mobile device, our services are connecting friends, family members and loved ones - no matter where they are in the world.

In 2013, expatriates remitted nearly $550 billion dollars to developing countries, or nearly four times as much as government aid. These funds allow families to purchase life's essentials, from buying school supplies and food to paying rent and utility bills. MoneyGram is trusted by these customers to offer innovative, reliable, and convenient money transfer services.

It's a big responsibility, and it's the reason we are committed to customer convenience. We work to form collaborative relationships with agents including international post offices, retailers, and virtual agents to bring our services closer to our customers. It's why we are dedicated to innovation and are always searching for the best solutions.

In addition, we are committed to giving back and making a difference in our communities. MoneyGram launched the MoneyGram Foundation in 2012, a private grant-making foundation focused solely on helping children around the world gain better access to educational facilities and learning resources. In its first year of operations, the foundation has directly impacted more than 60,000 children in 19 countries.

MoneyGram's work also extends beyond continual improvement and growth. Our efforts include comprehensive scam awareness programs aimed at preventing and stopping fraud, and compliance programs that work to prevent money laundering while also ensuring conformity with government rules and regulations. We are ultimately aiming to increase the security of our industry.

But while we work to use our products, knowledge and skills to shape the future of the funds transfer business for the better, our priority is always to stand by our motto, "MoneyGram. Bringing You CloserTM."

Step into a World of Opportunity with MoneyGram International

At MoneyGram, we believe that our goal to build a strong organization starts with a commitment to our employees. That's why we strive to promote a challenging, rewarding and fun environment. We understand the importance of career development, so we provide many opportunities for you to learn, grow and, best of all, succeed. We also take pride in upholding a culture strongly rooted in our corporate values - respect, courage, passion, integrity and teamwork.

Why join MoneyGram International?

Not only are we one of the largest money transfer companies in the world, with agents in more than 200 countries and territories, we are industry innovators and game-changers. We continue to outperform our competition in a dynamic industry that moves $600 billion - and growing - around the world each year.

Though we have a large global reach, we maintain a fairly small team of approximately 2,500 employees, which means that each one of our team members plays a meaningful role in our success. MoneyGram is an equal opportunity employer, and we're focused on building our diverse and inclusive teams with top global talent to help us accomplish our goals.

Are you as interested in making a global impact? Then take a look at our U.S. and international jobs.

MoneyGram International Reviews

2.7
132 Reviews
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Recommend to a friend
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MoneyGram International Chairman & CEO Pamela H. Patsley
Pamela H. Patsley
71 Ratings
  • 3 people found this helpful

    Overall a great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Operations Analyst
    Former Employee - IT Operations Analyst

    I worked at MoneyGram International full-time (more than a year)

    Pros

    Salary was on higher end. Generous benefit packages. I had good team that I worked led by a good manager. Technology and technical knowledge were on the advanced level.

    Cons

    The organization was broken down into functional silos and managed well within the specific silo, but communications, collaboration, common vision, and teamwork across the various silos were usually weak if even existent. Executive management tends to make quick reaction to information as presented to them. The information presented does not always have the full perspective on the topic and decisions are made without full understanding of the potential impact or costs.
    High personnel turnover. In 3 years I have had the each of the 3 levels of management above me change at least 3 times.

    Doesn't Recommend
    Negative Outlook

MoneyGram International Interviews

Updated Mar 20, 2015
Updated Mar 20, 2015

Interview Experience

Interview Experience

66%
20%
13%

Getting an Interview

Getting an Interview

37%
35%
14%

Interview Difficulty

2.9
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Merchandising Interview

    Anonymous Employee in Pompano Beach, FL
    Anonymous Employee in Pompano Beach, FL
    Application Details

    I applied online. The process took 6 weeksinterviewed at MoneyGram International in March 2015.

    Interview Details

    Started out kind of bad, as the original recruiter missed 2 scheduled phone calls, without notice, email, sorry, etc, so by the time we talked I was a bit peeved. She sent me a thanks / no thanks email the next day. But being tenacious, I reached out via LinkedIn to the hiring manager and head of HR, and I actually got a call and another round of interviews. So big thumbs up for that. I subsequently had 3 interviews with a very together sr recruiter, the CMO and the head of HR, all good interviews that asked about my relevant experience, and felt me out for a cultural fit. All very professional, upbeat and focused. MoneyGram has had a tough year and these guys seem posed to turn that around.

    Interview Questions
    • Very specific questions about how I had achieved the results outlined on my resume. This was a fairly high level position, so there we no "tell me about a time you dealt with an upset customer."   View Answer
    No Offer
    Positive Experience
    Average Interview

MoneyGram International Awards & Accolades

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Additional Info

Website www.moneygram.com
Headquarters Dallas, TX
Size 1000 to 5000 Employees
Founded 1940
Type Company - Public (MGI)
Industry Finance
Revenue $1 to $2 billion (USD) per year

At the heart of MoneyGram is a mission to bring loved ones closer. Whether our customers are sending or receiving money our services connect friends, family members and loved ones - no matter where they are in the world.
In 2013, expatriates remitted nearly $550 billion dollars to developing countries. These funds allow families to purchase life's essentials.
The MoneyGram Foundation focuses solely on helping children around the world gain better access to educational facilities and learning resources. The foundation has directly impacted more than 60,000 children in... More

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