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Mothercare Reviews

19 Reviews
3.0
19 Reviews
Rating Trends

Recommend to a friend
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Mark Newton-Jones
0 Ratings
  1.  

    I learnt a lot whilst working for Mothercare, as well as having a professional and enjoyable experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Adviser in Chelmsford, England (UK)
    Former Employee - Customer Adviser in Chelmsford, England (UK)

    I worked at Mothercare part-time (more than an year)

    Pros

    It is a very professional company selling quality products. I believe they are very good at what they do and most staff are very knowledgeable with what they are selling. I only worked at Mothercare part time whilst I was studying, so for me it suited my work-life balance. It benefited me because I learnt a lot across all areas, including team work, customer service and about many of the products.

    Cons

    The time off policies are similar to any other retail companies for part time staff. This was however sometimes tricky for me because of my course I was studying involved quite a few work experiences abroad which meant I used up my holiday time very quickly however I knew there was nothing I could do to change that. A con that stands out for me as a member of staff is that company policies regarding returns and targets changed too regularly and nothing was set in stone. It was as though every week I went to work something else important had changed which made it difficult for me to keep on top of it. I also found that I wasn't trained in as many areas that I would like to have been which held me back from progressing within the company.

    Advice to ManagementAdvice

    Advice I would give is to have policies- particularly regarding returns, more set in stone as oppose to changing every week. I would say a lot of the target schemes were not achievable for part time staff- I found this also lacked motivation in certain members of staff that never met targets for this reason due to so much pressure from management.

    Recommends
    Neutral Outlook
    No opinion of CEO

Mothercare Interviews

Updated May 24, 2014
Updated May 24, 2014

Interview Experience

Interview Experience

50%
0%
50%

Getting an Interview

Getting an Interview

68%
31%

Interview Difficulty

2.0
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Analyst Interview

    Anonymous Employee in North Watford, England (UK)
    Anonymous Employee in North Watford, England (UK)
    Application Details

    I applied online. The process took a dayinterviewed at Mothercare in February 2014.

    Interview Details

    Informal chat/ Competency based questions. First interview was with HR and line manager which went well. Second stage was with kline manager and International director where i had to do presentation. feed back was i done well. But they took too long to make their decision

    Interview Questions
    Reasons for Declining

    They messed me around too much

    Declined Offer
    Positive Experience
    Easy Interview

Mothercare Awards & Accolades

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Additional Info

Website www.mothercare.com
Headquarters Watford, United Kingdom
Size 5000+ Employees
Founded 1961
Type Company - Public (MTC)
Industry Retail
Revenue $500 million to $1 billion (USD) per year

Mothercare have been meeting the needs of expectant mothers, parents and their little ones since 1961. As a trusted one-stop shop for quality, choice and value, we've provided customers with everything over the years, from bedding and clothing to prams, pushchairs and toys.

While we’re still an iconic name on the UK high street, our operations include mail order, on-line...
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Mission: Our aim is to build the Mothercare group into the world's leading specialist retailer of parenting and children's products. The acquisition of the Early Learning Centre... More

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