NCO

  www.ncogroup.com
  www.ncogroup.com

NCO Reviews

64 Reviews
2.6
64 Reviews
Rating Trends

Recommend to a friend
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CEO
6 Ratings
  1.  

    Just another collection agency

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Collections in Buffalo, NY
    Current Employee - Collections in Buffalo, NY

    I have been working at NCO full-time (more than an year)

    Pros

    Growth is stagnant for vertical success. Hard to break the clique that is there. Bonus structure is amazing if you are successful in the ARM division, myself specifically Department of Education.

    Cons

    High turnover, no loyalty. Call center atmosphere so you would have to deal with all walks of life. Good to start for experience if no degree. Not something I would want to do with my degree though.

    Advice to ManagementAdvice

    Take care of your valued employees.

    Recommends
    Neutral Outlook

NCO Interviews

Updated Dec 12, 2014
Updated Dec 12, 2014

Interview Experience

Interview Experience

60%
26%
13%

Getting an Interview

Getting an Interview

43%
26%
13%

Interview Difficulty

2.2
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    You are subjected to one interview. In the interview you will sit down and answer maybe five questions. Soon after that you will have to do a typing test to see how fast and accurate you can talk. They will call you after and let you know whether you received the job or not.

    Interview Questions
    • The most difficult question was what do you know about NCO group. Lets you know how hard these questions are ha.   Answer Question
    Accepted Offer

NCO Awards & Accolades

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Additional Info

Unlock Profile
Website www.ncogroup.com
Headquarters Horsham, PA
Size 5000+ Employees
Founded Unknown
Type Company - Private
Industry Consumer Services
Revenue $500 million to $1 billion (USD) per year
Competitors Unknown

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