NOVO 1 Reviews

38 Reviews
38 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Mary Murcott
9 Ratings

    Beware of crybabys and slackers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Roadside Customer Service Representative in Holland, MI
    Current Employee - Roadside Customer Service Representative in Holland, MI

    I have been working at NOVO 1 full-time (less than an year)


    mostly good people who want to work.


    the people that complane on this website dont like to work or follow the rules. when they get caught breaking the rules they cry and call the bosses names. they get mad at them for enforcing the rules. they make the most noise and throw fits to try and get there way. they are the bad apples that try to rune it for the rest of us.

    Advice to ManagementAdvice

    listen more to the rest of us who dont complane. dont let bad apples rune it for us.

    Positive Outlook
    Approves of CEO

NOVO 1 Interviews

Updated Jun 19, 2014
Updated Jun 19, 2014

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    ICS Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person – interviewed at NOVO 1.

    Interview Details

    There was only 1 interview and they told you right on the spot if they would hire you. The thing I did not like about the process was the manner in which the drug test was performed. One of the facilities here is a rehab center but they also do drug testing for some places. We were forced to give the sample while being watched. It was very uncomfortable and it felt like I was being treated as a common criminal!

    Accepted Offer
    Negative Experience
    Easy Interview

NOVO 1 Awards & Accolades

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Additional Info

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Headquarters Fort Worth, TX
Size 1000 to 5000 Employees
Founded 2000
Type Company - Private
Industry Business Services
Revenue $100 to $500 million (USD) per year

NOVO 1 wants to be #1 when it comes to providing call center services to its clients. Formed in 1987 and specializing in inbound and outbound customer contact, the company's services include direct marketing production, custom mail and fulfillment operations, answering services, lead generation, and database management. It operates call centers in Montana, Michigan, Texas, and Wisconsin. The company caters mainly to the financial services, health care, insurance, publishing, customer service, telecommunications, transportation, and utilities industries. In late 2009, NOVO... More

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