National Grid USA

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National Grid USA Reviews

123 Reviews
123 Reviews
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National Grid USA CEO Steve Holliday
Steve Holliday
74 Ratings

    Customer Service Agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Specialist in Northborough, MA
    Current Employee - Customer Service Specialist in Northborough, MA

    I have been working at National Grid USA full-time


    Got the job.. I sent my resume online and got an email for the computer test about a week later and the following week was the test... Test went smooth it was about 45 min long..


    If you dont pass the test you dont get the interview... Starting days is really far..


National Grid USA Interviews

Updated Nov 9, 2014
Updated Nov 9, 2014

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Project Management and Complex Construction Interview

    Anonymous Interview Candidate in Waltham, MA
    Anonymous Interview Candidate in Waltham, MA
    Application Details

    I applied online. The process took 4+ monthsinterviewed at National Grid USA.

    Interview Details

    The hiring process took a lot longer than expected because I didn't hear back from the company for three months after I submitted my application. One I did however, the interview process was quick and the offer came less than a week later.
    The interview itself was with two people on the Project Management team and was relaxed but in depth. Questions tended to be about my previous experience both in the workplace and school and they focused a lot on my problem solving techniques. The interview took about 45 minutes but it was more of a conversation than a question and answer session.
    It was hard to find information about the position online but the relaxed nature of the interview meant that I was able to ask a lot of questions and learn more about both the company and the team.

    Interview Questions
    • Please explain a time that you had to communicate with people in a matrix organizational structure in order to get a project completed.   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview

National Grid USA Awards & Accolades

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Additional Info

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Headquarters Waltham, MA
Size 5000+ Employees
Founded 2000
Type Subsidiary or Business Segment
Industry Oil, Gas, Energy & Utilities
Revenue $2 to $5 billion (USD) per year

Earthquakes in New England? No, it's deregulation and acquisitions that have altered the energy landscape. National Grid USA's five utility subsidiaries deliver electricity to 3.3 million customers in a 29,000-sq.-mi. service area in Massachusetts, New Hampshire, New York, Rhode Island, and Vermont. It transmits electricity across almost 9,000 miles of high-voltage lines in New England and New York. The company is also the region's largest distributor of natural gas with more than 3.4 million customers. National Grid USA is a subsidiary of UK-based electricity and gas... More

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