National Student Clearinghouse
Engaged Employer

National Student Clearinghouse Reviews

30 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
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Ricardo D. Torres
13 Ratings
  • Very nice people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at National Student Clearinghouse full-time (less than a year)


    Great benefits
    Very nice people
    Great work/life balance
    Really care about employees


    Heavily silo-ed
    Lack of trust in Executive management
    More Personality driven than metrics-driven
    More concerned about employee satisfaction than customer satisfaction
    Lack of Constant improvement

    Advice to ManagementAdvice

    Crack the whip a bit. Collect metrics. Set some goals.

    Positive Outlook

National Student Clearinghouse Interviews

Updated Mar 10, 2015
Updated Mar 10, 2015

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Customer Service Representative I Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied through college or university – interviewed at National Student Clearinghouse.

    Interview Details

    First, they start you off with a phone interview. They will ask questions about your customer service experience and availability or your strengths. After that is concluded you will be notified in a week to go into the office for an in person interview and a test. I went into the office and took the test. The test itself was easy. It included business writing and knowledge of outlook. They will look at how you interact with HR and then other people will come in and ask you behavioral questions.

    Interview Questions
    • What was a time you had a group conflict and how did you work to resolve it?   Answer Question
    No Offer
    Neutral Experience
    Average Interview

National Student Clearinghouse Awards & Accolades

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Additional Info

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Headquarters Herndon, VA
Size 150 to 499 Employees
Founded 1993
Type Nonprofit Organization
Industry Education
Revenue $10 to $25 million (USD) per year
Competitors Unknown

The Clearinghouse helps educational institutions improve efficiency, reduce costs and workload, and enhance the quality-of-service they provide to their students and alumni, lending institutions, employers, and other organizations. We provide our services as an aligned agent to our participating institutions, supporting their administrative, student access, accountability, and... More

Mission: We serve the education community by facilitating the exchange and understanding of student enrollment, performance and related information.

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National Student Clearinghouse

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