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Neighborhood Health Plan Reviews

2.5
Rating Trends
Recommend to a friend
Approve of CEO
(no image)
David Segal
4 Ratings
  • CSR

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great pay and benefits! The people are nice and the location is great!

    Cons

    Too strict with time, hard to move up, and over 100 calls a day.


Neighborhood Health Plan Interviews

Interview Experience

Interview Experience

83%
16%
0%

Getting an Interview

Getting an Interview

50%
33%
16%

Interview Difficulty

2.6
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Boston, MA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Neighborhood Health Plan (Boston, MA).

    Interview

    Basically a easy interview. They give you a little computer test to test your computer skills and typing skills. After the computer test they then have an hour interview that is on the phone. The interview questions were basically what did you do when a customer got upset with you? Basic 'what did you do or what would you do questions'.

    Interview Questions

    • How did you handle a customer when they were upset with you? What steps did you take?   Answer Question

Neighborhood Health Plan Awards & Accolades

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Additional Info

Unlock Profile
Website www.nhp.org
Headquarters Boston, MA
Size 150 to 499 Employees
Founded 1986
Type Nonprofit Organization
Industry Insurance
Revenue $10 to $25 million (USD) per year
Competitors Unknown

Neighborhood Health Plan (NHP) (www.nhp.org) is an NCQA-accredited, not-for-profit health plan that provides coverage to over 300,000 commercial and MassHealth members. For over 25 years, employers, individuals, and families have turned to NHP for health care coverage that is high-quality, affordable, and easy to understand and manage. All NHP members—whether in fully-insured ... More

Mission: NHP's mission is to promote the health and wellness of our members, and to help ensure equitable, affordable health care for the diverse communities we serve.

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