Nelnet Photos

Nelnet Commons Area, 2nd Floor, Miller & Paine Building
Entrance to Miller & Paine building / Nelnet headquarters
Traffic on the Nelnet second floor by the exec suite

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Nelnet Reviews

62 Reviews
62 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Nelnet Chairman and Co-CEO Mike Dunlap
Mike Dunlap
42 Ratings

    call center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Loan Advisor in Lincoln, NE
    Current Employee - Loan Advisor in Lincoln, NE

    I have been working at Nelnet full-time (more than an year)


    good benefits, great time-off, lots of opportunities internally, there are always lots of fun treats and motivational contests going, casual work environment


    typical grueling call center work environment, very strict scheduling policies, bonus structures changes often, high turnover and lots of desk switching, so neighbors aren't the same for long

    Advice to ManagementAdvice

    pay us more!

    Positive Outlook
    No opinion of CEO

Nelnet Interviews

Updated Nov 21, 2014
Updated Nov 21, 2014

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Sales Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral. The process took 2+ monthsinterviewed at Nelnet.

    Interview Details

    It was a very long drawn out somewhat disorganized process. I was actually offered the position via email weeks after I was flown to the home office for two days of testing and interviews. It was the usual type of testing and interviews with multiple people. I also spent a lot of time with HR for the testing and other formality type business.

    Interview Questions
    • I don't remember, it was the usual stuff, however I found out after being hired that my manager had misrepresented things that she had said.   Answer Question
    Accepted Offer
    Average Interview

Nelnet Awards & Accolades

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Additional Info

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Headquarters Lincoln, NE
Size 1000 to 5000 Employees
Founded 1978
Type Company - Public (NNI)
Industry Finance
Revenue $1 to $2 billion (USD) per year

Nelnet, Inc. (NYSE: NNI), headquartered in Lincoln, Nebraska, is one of the leading education planning and education finance companies in the United States and provides a comprehensive suite of products and services to education-seeking families and operational products/services to the institutions that serve them.

Simply put, the company helps families prepare, plan and pay for education. Over the past decade, Nelnet has grown from existing primarily as a finance provider in the student loan industry to offering a diverse set of products and services for both schools...

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