NetCracker Technology

NetCracker Technology – Why Work For Us?

NetCracker Technology is the leading provider of end-to-end communications solutions to service providers around the world. From billing, customer care, and real-time charging and policy solutions, to resource and network management, service fulfillment, and assurance, our comprehensive software and services capabilities enhance the customer experience through content-rich offerings and reduced costs.

Our innovative, end-to-end communications solutions enable service providers to operationalize next-generation connectivity, maximize the convergence of network and IT, monetize content, and deliver a compelling customer experience. We call this The 4C Experience.

NetCracker has a world-class record of successful BSS/OSS implementations and exceptional professional services for leading international service providers. Innovative BSS/OSS is the foundation of differentiation and long-term success, as service providers increasingly compete by offering new, unique services and customer experience as opposed to connectivity alone. It is this record of success and customer satisfaction that drives us to excel every day.

Founded in 1993, NetCracker became a subsidiary of NEC Corporation in 2008 and acquired the Convergys Information Management division in 2012.

NetCracker Opportunities Worldwide

NetCracker Technology is the leading provider of BSS/OSS solutions to service providers around the world. From billing, customer care, and real-time charging and policy solutions, to resource and network management and service fulfillment & assurance, our comprehensive software and services capabilities enhance the customer experience through content-rich offerings and reduced costs.

We have locations around the world, and our employees are among the best in the business. If you have what it takes to help change the telecommunications industry, take a look at the opportunities on our website and apply for a position.

We want self-starting individuals to join our dynamic, fast-paced work environment. We provide competitive salaries, a comprehensive benefits package, and a fun, diverse atmosphere where learning is encouraged and rewarded. If you demand challenges in your career, the unsurpassed opportunities at NetCracker are guaranteed to put you on the road to professional growth and excellence.

NetCracker Technology takes pride in its rich, global culture – the product of hundreds of employees working in countries around the world. We also foster an entrepreneurial spirit that creates a dynamic workplace as well as opportunities for employees to make an impact.

From Boston to Melbourne, from Moscow to Vancouver and everywhere in between, NetCracker employees are focused on the needs of our customers. We understand our customers and their business challenges and strive to deliver exceptional with TOMS Solutions (Telecommunications Operations and Management Solutions) through teamwork and technology. NetCracker’s commitment to its customers is known throughout the industry; this is the difference that sets us apart from the competition and makes working at NetCracker so rewarding.

Professional Development

At NetCracker, each individual has the opportunity to aim for the position that complements his or her strengths, interests, and aspirations. NetCracker is growing, and career possibilities are practically limitless.

Are you interested in learning about the latest telecommunications technology? Are you interested in hands-on experience to broaden your classroom learning? Do you enjoy a fast-paced environment?

If you want to expand your horizons while you're still in college or graduate school, consider a NetCracker internship. We offer internships in various departments including Engineering, Sales, Marketing, Finance, and Human Resources. In these departments, we provide a real world work environment and the opportunity to team with extremely talented people from all over the world.

NetCracker's employees are continually bringing change to the telecommunications industry. As a NetCracker intern, you will have an opportunity to work with the best in the business!

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NetCracker Technology Reviews

226 Reviews
226 Reviews
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NetCracker Technology President and CEO Andrew Feinberg
Andrew Feinberg
173 Ratings

    "Best-seller" among experience-seekers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - QA/Business Analyst
    Current Employee - QA/Business Analyst

    I have been working at NetCracker Technology full-time (more than an year)


    I have been working for NetCracker for just a year but already can convincingly claim it gave me significant technical knowledge boost. It is not only due to strong corporate personal development system, supplying with various kinds of trainings and compiled materials, but also thanks to people-oriented management, respectful to employees, and supportive colleagues. Honestly, without fantastic team of overachievers we had slim chances to fulfill Japanese project with demanded zero-level bug quality. Since field of System Integration interacts with wide-range of technologies, it makes my expertise to expand daily to meet job criteria.
    Remarkable, Company suggests a highly branched career opportunity tree, so, I guess, everyone can be offered suitable (including non-technical) position options whether candidate is just graduated or already gained some background.
    Speaking about work flow aspects, I could say that every customer is treated individually; approaches and procedures get adjusted to make collaborative work as much efficient as possible. Up to me, working closely with international customers brings positive results because of getting constant valuable feedbacks. It encourages and motivates when your efforts are highly rated and appreciated.
    I would strongly recommend joining NetCracker if you are looking for new ways of speeding up your experience and career potential growing. Successful developing and independent deploying of its own product, by my opinion, enables NC to grow, evolve and keep staying undefeated on competitor market.


    Working on project, be as ready as you can for anything can happen at any time

    Approves of CEO

NetCracker Technology Interviews

Updated Dec 14, 2014
Updated Dec 14, 2014

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Business Analyst Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through a recruiter. The process took 3+ monthsinterviewed at NetCracker Technology.

    Interview Details

    Hiring process involved 5 round of interviews, mostly focused towards Telecom networking & end to end process and Business analyst roles and responsibilities.

    Interview Questions
    • How to you identify errors during Service activation and provide a solution   Answer Question
    Accepted Offer
    Positive Experience
    Difficult Interview

NetCracker Technology Awards & Accolades

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Additional Info

Headquarters Waltham, MA
Size 1000 to 5000 Employees
Founded 1993
Type Subsidiary or Business Segment
Industry Information Technology
Revenue $100 to $500 million (USD) per year

NetCracker Technology is the proven partner for communications service providers and cable operators offering comprehensive, end-to-end BSS/OSS solutions and delivery capabilities to optimize their enterprise. The NetCracker solutions portfolio includes billing, customer care, online rating & charging, resource and network management, IT platforms, and service fulfillment... More

Mission: NetCracker's mission is to be the STRATEGIC PARTNER delivering mission-critical solutions to Communications Service Providers around the globe.

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