NetSpend – Why Work For Us?

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NetSpend is a fast growing and dynamic work environment. We thrive by hiring the best and brightest talent as we believe our continued success lies in teamwork, diversity, and opportunities to continually develop and grow our people.

As a NetSpend employee, you will be valued and rewarded because you are a true partner in the company. And, because we are a mid-size company, people get to know each other and we share in an open and collaborative environment. We work hard, but we enjoy having fun together, as NetSpend has numerous company events throughout the year. We give you the opportunity to develop your role in the company and explore your full potential.

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We're a little bit of everything -- a diverse, multicultural community of people who work together, play together, and help each other out. We're individuals from all over the world, with a huge range of personal and professional experiences that let us think like customers, identify problems, and create innovative solutions that make managing money a little less scary.

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Netspend offers full benefits to all full-time (30+ hours per week) regular employees and their eligible dependents. Benefits begin the first of the month following 90 days of employment for all Customer Service employees. For all other positions, benefits begin the first of the month following 30 days of employment.

NetSpend offers a comprehensive benefits package including:

  • Group medical, dental, and vision care for employees and dependents
  • 100% employer paid $100,000 Life Insurance policy
  • 100% employer paid short-term and long-term disability coverage
  • 4% company match on 401K contributions
  • Employee stock purchase program
  • 19 days Paid Time Off per calendar year
  • 6 paid Company holidays per calendar year
  • IRS Flex Spending Accounts
  • Employer paid parking for all employees
  • Gold's Gym corporate membership discount
  • Free NetSpend Premier card
  • Free soft drinks and coffee in all break rooms
  • Flexible work schedules (for some positions
  1. Prepaid banking is in demand! We are a leader in a growth industry and have only begun to scratch the surface of our marketing opportunity.

  2. We are a recognized leader in the prepaid industry and take an active stance in representing and championing our industry.

  3. The future is bright! Solid consistent growth within our industry year-over-year.

  4. A culture of innovation and success where we are looked upon as game changers by delivering innovative self-banking solutions to consumers.

  5. Your voice is heard. Our employees can expect an environment that challenges the status quo and embraces change.

  6. Truthful. Honesty counts. We run our company responsibly and represent our customers in everything we do. Our values will guide every company interaction and decision.

  7. We reward for success and foster a pay for performance mentality.

  8. Complimentary sodas and coffee for all employees!

  9. We are committed to providing equal opportunity to all and believe that our culture is enhanced by both our differences and commonalitites.

  10. Focused and Passionate. Our team is passionate about providing best in class services and products in all that we do.

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NetSpend Reviews

41 Reviews
4.0
41 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Chuck Harris
1 Rating
  1.  

    I'd return if the right position opened

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at NetSpend full-time for more than 3 years

    Pros

    Camaraderie was great, I still consider many former coworkers as friends. Office policies could be irksome but ultimately the company made strides for continual improvement, both in company morale and enthusiasm. I consider my time/moments at Netspend to be among the best I've experienced.

    Cons

    I sometimes had a struggle with the pre-paid/payday loan industry just for what it is. The financial industry comes with loads of policies with I considered a good thing. But departmental policies sometimes were too focused on stats & numbers (vs quality of relationship between company and the public) or the departmental processes were counter-productive to an employee's progress.

    Advice to ManagementAdvice

    Listen more to your front-line employees and trust their opinions. You can either be like everyone else and work from a script or let something real develop. Don't turn it into a good old boys club in which buddies are advanced over stalwart team members.

    Recommends
    Approves of CEO

NetSpend Interviews

Updated Jul 28, 2014
Updated Jul 28, 2014

Interview Experience

Interview Experience

52%
17%
29%

Getting an Interview

Getting an Interview

59%
18%
8%

Interview Difficulty

2.6
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Systems Administrator Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeks - interviewed at NetSpend.

    Interview Details

    The interview was done in 3 parts. I first met with my co-workers and was asked some questions about my technical experience. Next I met with the hiring manager and the network architect and I was asked a few more technical questions. I then met with the section VP. After the interview process the VP treated everyone to lunch at Bikinis.

    Interview Questions
    Negotiation Details
    I attempted to negotiate for a bit more, but was told that it was the most they could offer.
    Accepted Offer
    Positive Experience
    Easy Interview

NetSpend Awards & Accolades

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Additional Info

Website www.netspend.com
Headquarters Austin, TX
Size 150 to 499 Employees
Operated By TSYS
Founded 1999
Type Subsidiary or Business Segment
Industry Finance
Revenue $10 to $25 million (USD) per year

NetSpend offers prepaid debit cards to people who can't or don't want to deposit their money in a bank. The company offers pre-paid debit cards directly to consumers via the Internet or through major check cashers (such as ACE), convenience stores, and supermarkets. Clients can reload their cards for a fee at more than 100,000 locations. NetSpend's cards include features such as direct deposit, bill pay, savings accounts, and transfers. The company targets the more than 60 million underbanked consumers in the US and has more than 2 million active cards. NetSpend was... More

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