Network Health

  www.network-health.org
  www.network-health.org
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Network Health headquarters
2012
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Network Health Reviews

15 Reviews
2.9
15 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Christopher "Kit" Gorton
3 Ratings
  1.  

    This place treats you right

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Provider Payment Analyst  in  Medford, MA
    Current Employee - Provider Payment Analyst in Medford, MA

    I have been working at Network Health full-time for more than 3 years

    Pros

    - The company culture is very positive, constructive, and friendly.
    - The company puts its employees first, and makes you feel like you matter. There's plenty of health/wellness programs, investment in training, and employee rewards.
    - There's lots of potential for advancement! Hard work and good ideas matter more than hierarchy or office politics.
    - It's a non-profit that makes a positive contribution to the community.

    Cons

    - Sometimes things are done in a messy, slipshod way. You might find yourself stumbling over lots of outgrown bandages.
    - It can be very confusing to get a handle on proper procedure. There's a lack of documentation, with too many policies left unwritten or written vaguely.

    Advice to ManagementAdvice

    The company needs more communication and information sharing between departments. It needs a better focus on long-term solutions, instead of just getting through the next crisis.

    Recommends
    Positive Outlook
    Approves of CEO

Network Health Interviews

Interview Experience

Interview Experience

25%
50%
25%

Getting an Interview

Getting an Interview

50%
50%

Interview Difficulty

3.0
Average

Interview Difficulty

Hard

Average

Easy
  1. 2 people found this helpful  

    HEDIS Nurse Data Abstractor Interview

    Anonymous Employee  in  Medford, MA
    Anonymous Employee in Medford, MA
    Application Details

    I applied through a recruiter. The process took a day - interviewed at Network Health in February 2014.

    Interview Details

    I was sent in by a Recruiter for a straightforward interview on a Friday for a 3 month HEDIS project. (This is an annual audit project that occurs every Spring and only lasts 3 months). As the Recruiter would have me believe, this was just a formality, meet and greet prior to a start on the following Monday. So I clear the slate and cancel a couple of conferences to make sure I honor the 3 month commitment the Recruiter insists on. I get it all together and shovel out of a major snow storm and give myself 2 hours to get there. Once getting there, I found out that what the Recruiter told me and what the interviewer was telling me were in conflict. Okay, so I am resilient and resourceful and I roll with it.
    (Enter...all the big RED FLAGS) The project was already in motion for a couple of weeks and the interviewer said they had already lost some nurses off the team. Some didn't "pass the exams" after orientation and could not progress onto the project and as the interviewer put it, "some decided they just didn't want to do it anymore and never came back." Interviewer (M.D. - RN HEDIS Supervisor) never once referred to my resume (perhaps never looked) which was incongruent with what the Recruiter told me. The Recruiter enthusiatically told me "she really liked my resume" and they were anxious to get (in hindsight apparently not me) someone in there and start immediately. I was made to feel like I was part of a cattle call and the interviewer made no effort to be enrolling or friendly. At no point was there any expression of appreciation for my professional background or what I could bring to the project. It sounded like the project was already moving into crisis and she was only about getting another warm body to fill a slot and help cover the 8.000 medical records being pulled for the audit. I was there mere minutes and knew right away the interviewer and I weren't clicking. The Interviewer made minimal eye contact, did not look at my resume, made it clear within the short 10 minutes of being there that she had to make a decision "today" (rushed) and she had a few more interviews to go. She seemed stressed and my attempts build rapport during the interview were hedged off coldly. At the end of the interview, I was escorted down the elevator in silence with no eye contact. When I got off the elevator, she pointed to the exit and said, "There's the door." FYI, during our conversation, it was relayed that there were 10 Nurses on the project. They are all put in ONE conference room and each are sitting in front of 2 computer screens, half are required to wear noise cancelling headphones or ear plugs so they can only concentrate on the computer in front of them and not get distacted by other nurses in the room making outgoing calls. There is one RN supervising and there to answer questions. Sounds like a great environment if you like working in a "Skinner Box" in the midst of a boiler room. I don't have to wonder why a few "decided not to come back" based on this revelation alone.

    Interview Questions
    • None. There were 2 questions: 1) Tell me about your Nursing background and QA experience. 2) What do you know about HEDIS?   Answer Question
    No Offer
    Negative Experience
    Average Interview

Network Health Awards & Accolades

Something missing? Add an award
Healthiest Employers of Greater Boston - Second Runner Up, Midsize Company, Boston Business Journal, 2012
Case In Point Platinum Awards - Integrated Case Management, Dorland Health, 2012

Additional Info

Edit Profile
Website www.network-health.org
Headquarters Medford, MA
Size 50 to 149 Employees
Founded Unknown
Type Nonprofit Organization
Industry Insurance
Revenue $10 to $25 million (USD) per year
Competitors Unknown

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