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Network Solutions Reviews

2.8
60 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Network Solutions President & CEO David L. Brown
David L. Brown
4 Ratings
  • What used to be the company I wanted to stay with for my entire career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Level II Hosting Support in Drums, PA
    Former Employee - Level II Hosting Support in Drums, PA

    I worked at Network Solutions full-time (more than 5 years)

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    The pay is still adequate per position. PTO was cumulative. Reputation for greatness is still echoed through the halls. Many members of management have been in place for years and know their positions well. You can't help but feel like you are a part of something bigger when you are there.

    Cons

    A former shell of a once truly great company. The web.com acquisition has turned everything upside down, and not for the better. Pay has stagnated, career pathing is off the table. The management that is currently in place is the exact same management that was in place ten years ago within many segments. Some may see that as a positive, but when you consider that in order to move up within the organization someone has to resign, you begin to see the real problem. You are pretty much hired into the position you will be in many years from now. Years ago I could say with confidence to people that I would strongly recommend joining the NetSol family because of how fulfilling the work is, and how encouraging, and thorough the attention to detail everyone at the company had was inspiring. Perks were good, and management used to genuinely care about your well being.

    Web.com changed all of that. Allow me to make a brief comparison that pretty much sums it all up.

    Schwinn used to be the envy of the bike industry. Well respected, innovative, giving, pricey but worth it, and a brand people were proud of.
    Then Pacific purchased the company, and now they are nothing more than a badge on a cheap product someone is trying to push for quick profits at a WalMart near you.

    Web.com doesn't care about the values that made Network Solutions great, nor do they care to invest in staff to push the industry forward. They are very content purchasing up smaller companies into the fold so they can make a buck through volume as opposed to profiting from being the best. In the process they are losing most of us who cared not only about our work, but the brand and our customers.

    Advice to Management

    Sadly, the best advice would be to allow Network Solutions to operate as the ultra premium brand under their umbrella of companies, but that is not what their intentions are. After working with them for a considerable time it became very obvious the employees and customers are dollar signs and not assets that maintain a brand.

    If I could speak directly with the CEO I would say "Remember when Ford purchased Aston Martin and ran them into the ground, almost to the point of no return? That is what you are doing to Network Solutions right now. You can either step back and allow them to flourish as the premium service provider they are, or sell the company to another holding agency that will rebuild it back to greatness."

Network Solutions Interviews

Interview Experience

Interview Experience

55%
44%
0%

Getting an Interview

Getting an Interview

38%
30%
10%

Interview Difficulty

2.6
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Linux Systems Administrator Interview

    Accepted Offer
    Positive Experience
    Difficult Interview
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through a recruiter. The process took a weekinterviewed at Network Solutions (Herndon, VA).

    Interview

    Rigorous background check and hands on interviewing process by highly trained staff.

    Interview Questions

    • Can you keep this system running without direct supervision? What do you bring to our team?   Answer Question

    Negotiation

    I was hired on the spot.

Network Solutions Awards & Accolades

Something missing? Add an award
Certified Call Center, J.D. Power and Associates, 2010
Outstanding Customer Service Experience, J.D. Power and Associates, 2009

Additional Info

Unlock Profile
Website www.networksolutions.com
Headquarters Herndon, VA
Size 500 to 999 Employees
Founded 2007
Type Subsidiary or Business Segment
Industry Information Technology
Revenue $100 to $500 million (USD) per year

Networksolutionsprovidesdomainnameregistryservicesandmore.com. Network Solutions sells Internet domain names and provides related services, such as website hosting and design, e-mail, online marketing, search engine optimization, website security, and e-commerce development. Primarily targeting small businesses, the company manages more than 7 million domains and 350,000 websites. It provides business development resources through its Network Solutions Labs site, which contains articles, forums, and webinars designed to grow small businesses. The company was acquired by... More

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