New Corp Reviews

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New Corp CEO Kevin Taweel
Kevin Taweel
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  • I was a Customer Care Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Care Representative in Champaign, IL
    Former Employee - Customer Care Representative in Champaign, IL

    I worked at New Corp (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I got to help customers understand and show them how to use there cable the correct way, and enjoy it.

    Cons

    I did not like the rudeness I had to put up with through out the day, but as long as I could get them to understand, that's all that mattered.


New Corp Interviews

Interview Experience

Interview Experience

54%
27%
18%

Getting an Interview

Getting an Interview

80%
10%
10%

Interview Difficulty

2.8
Average

Interview Difficulty

Hard

Average

Easy
  1. Helpful (1)  

    Work-at-home Customer Service Representative Interview

    Anonymous Interview Candidate in New Home, TX
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took a weekinterviewed at New Corp (New Home, TX) in November 2013.

    Interview

    I applied online and was notified the same day that i was selected to move to the next process. 2 days later i had a phone interview it back back to back behavior questions, lucky for me I studied interview questions and answers. After the phone interview i was told i passed the interview and watch out for an email for next steps. 2 days later i got an email to attend orientation which explained the job. After that its paperwork and more paperwork that is all time sensitive. You also have to take a drug test and get a I9 notarized.
    You will also have IT meetings to make sure your computer and equipments meets the requirements. You have to work evening and weekends. They have full 8hr shifts and 2/4hr shifts. Training is 10-7pm ESt and $9.50hr.

    Interview Questions

    Negotiation

    None

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Additional Info

Unlock Profile
Website www.newcorp.com
Headquarters Sterling, VA
Size 1000 to 5000 Employees
Founded 1998
Type Company - Private
Industry Insurance
Revenue $50 to $100 million (USD) per year

N.E.W. can help broken items work like new again. N.E.W. Customer Service Companies offers extended warranty contracts and buyer protection programs and product support for major financial services firms, manufacturers, retailers, and satellite TV companies. Each year the company serves some 150 million consumers around the world. N.E.W.'s product protection contracts guarantee extended service for jewelry, appliances, consumer electronics, phones, computers, and other items. N.E.W. has a network of service providers that repair or replace broken items. It also offers... More

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