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New Relic – Why Work For Us?


Here at New Relic, we have a passion for crafting extraordinary and beautiful products that help and inspire people to build modern software.

We are a software analytics company that makes sense of billions of metrics about millions of applications in real time because we believe it’s impossible to delight customers without visibility into their experiences.

We are a product-driven enterprise software company, building for the people who actually use our product. We constantly innovate and, at the same time, strive for simplicity.

We work as a team and are proudly nerdy. Together we create magical products and do extraordinary things, in a "Best Places To Work" environment where you'll be inspired to do your best work.


Our APM Chops

Lew Cirne, our CEO, and many members of his team have dedicated over a decade of their careers to the problem of pinpointing and preventing errors in live production web applications. In the late 1990s, Lew invented a new approach to on-premise application management that worked in production and founded a company called Wily Technology. Enterprises around the world adopted the Wily solution and the company grew substantially until it was acquired by CA Technologies in 2006.


A Little About Us

We are passionate, possibly even crazy, about software analytics. Our mission is to make web applications run better, to make the internet more productive, and to make life easier for developers and devops. We are turning the software analytics marketplace upside down by providing SaaS products that deliver high-value functionality previously only available through enterprise software. We are well above 80,000 customers. And with your help we’ll get to 10x that number.

New Relic is a San Francisco Best Places to Work 2012 award winner, a Top 100 OnDemand Company, Best of SaaS (THINKStrategies), Top 100 Coolest Cloud Computing (CRN); 10 Cloud Management Companies to Watch (NetworkWorld); the list of accolades goes on. More important, we provide challenging work, opportunities to learn, high quality teammates, a standard-setting product, and a company on the move.

New Relic is most decidedly an equal opportunity employer. We seek applicants of diverse background and hire without regard to race, color, gender, religion, national origin, ancestry, citizenship, disability, age, sexual orientation, or any other characteristic protected by law. 



New Relic is a product-first company. 

We are proudly nerdy and passionate about our craft.



"Amazing teams, challenging work, the perfect work environment, gorgeous views—and a coffee bar (with an amazing barista!). Gotta love it."


                                  Anusha Sethuraman

                                  Product Marketing Manager



"Everyone here actively works to maintain a functional culture, focusing on building teams, respecting each other and making it enjoyable to come back to work day after day."

                              Sean Kane

                                        Sr. Site Reliability Engineer


"The culture here is amazing.  Collaboration, efficiency, failing fast, work/life's all here."

                              JP Gordan

                                        Tech Support Manager


"New Relic gives me the opportunity to grow and work on meaningful assignments with people I respect."

                              Megan Mayer-Rothbarth

                                        Program Coordinator

Management Team

With years of expertise in both SaaS and application performance management, our management team brings an unrivaled depth of knowledge and experience to New Relic. Together, they are working toward the goal of creating a family of software analytics products, designed to serve people building modern software.

Lew Cirne — Chief Executive Officer

undefinedLew Cirne discovered the joy of building software in 1982 when he received his first computer as a Christmas gift from his parents. Three decades later, Lew has been recognized as the creator of the multi-billion dollar Application Performance Management (APM) market, and the founder of two companies that have realized an aggregate enterprise value of over $1 billion.


A developer at heart, Lew still devotes time each week to building software alongside the world class engineers at New Relic. He's also a guest lecturer at Harvard and Stanford, and is the subject of a Harvard Business School case study, used each year to teach students the principles of successful entrepreneurship. Lew has an AB in Computer Science from Dartmouth College and serves on the boards of New Relic and the Thrive Foundation for Youth.

Chris Cook — President and Chief Operating Officer

undefinedChris Cook was corporate senior vice president and general manager of CA Technologies' Service Assurance business, where he was responsible for all aspects of the business and P&L on a worldwide basis. Previously, Chris was senior vice president of worldwide field operations at Wily Technology where he was responsible for leading CA Wily's sales, professional services, support, business development and education organizations. Chris holds a BS in Mechanical Engineering from University of Colorado at Boulder.

Hilarie Koplow-McAdams — Chief Revenue Officer

undefinedHilarie Koplow-McAdams is responsible for global sales, customer success, support and business development.  She joins New Relic after leading's worldwide sales teams, focusing on growing the company's business globally. As a software sales veteran, Hilarie spent over 20 years in a variety of sales and product marketing leadership roles at Oracle, where she rapidly expanded the direct sales organization and launched new product lines.   She has a Master's degree in public policy                                       from the University of Chicago and a Bachelor's degree from Mills College.   


Mark Sachleben — Chief Financial Officer

undefinedMark Sachleben joins New Relic following 9 years at Wily Technology where he was the company’s senior financial executive from start-up through the company’s acquisition by CA. Prior to Wily, Mark spent 10 years as an investment banker, working in the merger and acquisitions group at Goldman, Sachs & Co. in New York and at an investment banking boutique in San Francisco. Mark holds an MBA from Stanford and an AB, BS from Dartmouth College.


Jim Gochee — Senior Vice President of Product

undefinedJim Gochee comes to New Relic as the Senior Vice President of Product from the Wily Technology division of CA, where he was the Lead Architect for Introscope, the industry-leading web application performance monitoring solution. Prior to that, he was the CTO for an internet-based trading system for the wholesale food industry. Jim also spent four years at Apple Computer, Inc. and three years at Connectix Corporation working on VirtualPC. He holds an AB in Computer Science from Dartmouth College.


Bjorn Freeman-Benson — Vice President of Engineering

undefinedBjorn Freeman-Benson has had an interesting career in software tools, most recently with the Eclipse Foundation, supporting the leading open source Java IDE. Prior, he ran engineering for a reconfigurable hardware startup. Earlier in his career Bjorn held senior engineering positions at, Rational, and OTI. Bjorn holds a PhD in Computer Science from the University of Washington.


Bill Lapcevic — Vice President of Business Development

undefinedBefore New Relic, Bill was Vice President of Alliances at Solidcore Systems, a leading provider of enterprise-class change control and enforcement technology. Earlier, Bill spent nearly seven years as the Director of Business Development at Wily Technology, which he joined as employee number 13. While at Wily, he built partnerships with BEA Systems, IBM, HP, Oracle, and others. Bill holds an MBA from Pepperdine University and an AB from Dartmouth College.


Matt Cooley — Vice President of Sales

undefinedMatt came to New Relic from Citrix Online, a leader in web-based remote access, support and collaboration. Matt spent almost seven years helping build a sales organization at Citrix Online focused on direct sales of software as a service (SaaS) offerings that include GotoMeeting, GotoMyPC and GotoAssist. Matt holds a BA in Business Administration from the University of San Diego.


Patrick Moran — Vice President of Marketing

undefinedBefore New Relic, Patrick was Chief Marketing Officer of Fuze Box, a leading SaaS provider of mobile and web collaboration solutions, where he focused on customer acquisition and product strategy. Earlier, Patrick served in marketing leadership roles at various SaaS companies including social enterprise application company Mzinga, as well as Cisco, WebEx and Early in his career, Patrick co-founded, a leading online communications and energy marketplace.


We want you to thrive.

People do their greatest work when they are inspired. That’s why we’ve taken care to design beautiful work environments that motivate and energize our amazing people.We offer competitive compensation, pre-IPO stock options, and the big-company benefits (medical, dental, vision, life) you’d expect — all while maintaining the vibrant energy of a thriving company.


New Relic Reviews

44 Reviews
44 Reviews
Rating Trends

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Lew Cirne
41 Ratings
  1. 1 person found this helpful  

    Best Job Ever!! Relics are so lucky!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at New Relic full-time


    - Lots of nice, smart, respectful and collaborative coworkers
    - Autonomy and interesting work (lots of opportunity to learn and grow)
    - Awesome exec team from Wily that truly cares about employees
    - Really beautiful offices
    - Fantastic benefits - including paid new parent leave, really cool perks/discounts and a 401k match! (at a pre-IPO company!)
    - Work/life balance - awesome flexibility and support for parents (this is huge for lots of employees - including me personally)
    - Community service - supports and provides employees time to volunteer - core to the culture!


    - They don’t pay for cell phones
    - With the fast growth sometimes the workload can be tough (as we hire, this should get better)

    Advice to ManagementAdvice

    We love our exec team!! But we need to hear from you more! How about more consistent/weekly all-hands (with Q&A) meetings?
    Also, please make sure you keep hiring for culture fit! With the crazy fast growth - maintaining the wonderful (early) culture will differentiate!
    Please stay nimble! (it is important and appreciated)

    Positive Outlook
    Approves of CEO

New Relic Interviews

Updated Sep 4, 2014
Updated Sep 4, 2014

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Senior Software Engineer Interview

    Anonymous Employee  in  San Francisco, CA
    Anonymous Employee in San Francisco, CA
    Application Details

    I applied online. The process took 2 weeks - interviewed at New Relic in September 2014.

    Interview Details

    First phone interview followed by coding exercise and then in person interview. You can sense that no interviewer is not really into interview. The coding exercise they will give you after phone interview won't be even checked (they will ask you to upload the code on github). HR is interested in finding out how much would you accept without describing total package. The options are really not worth it as there is no trike price in the contract.

    No Offer
    Negative Experience
    Easy Interview

New Relic Awards & Accolades

Something missing? Add an award
Company of the Year, Tech and Innovation, San Francisco Business Times, 2013
Best Places to Work in the Bay Area (Small), San Francisco Business Times, 2013
Best Places to Work in the Bay Area (Small) (2), San Francisco Business Times, 2012
Sexiest Enterprise Startup Runner Up, Crunchies Awards, 2014
Top Workplace in Portland, The Oregonian, 2013
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Additional Info

Headquarters San Francisco, CA
Size 150 to 499 Employees
Founded 2008
Type Company - Private
Industry Information Technology

We are all data nerds. New Relic is a Software Analytics company that makes sense of billions of metrics across millions of apps. We help the people who build modern software understand the stories their data is trying to tell them.

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