We are all data nerds.

New Relic – Why Work For Us?


Here at New Relic, we have a passion for crafting extraordinary and beautiful products that help and inspire people to build modern software.

We are a software analytics company that makes sense of billions of metrics about millions of applications in real time because we believe it’s impossible to delight customers without visibility into their experiences.

We are a product-driven enterprise software company, building for the people who actually use our product. We constantly innovate and, at the same time, strive for simplicity.

We work as a team and are proudly nerdy. Together we create magical products and do extraordinary things, in a "Best Places To Work" environment where you'll be inspired to do your best work.


Our APM Chops

Lew Cirne, our CEO, and many members of his team have dedicated over a decade of their careers to the problem of pinpointing and preventing errors in live production web applications. In the late 1990s, Lew invented a new approach to on-premise application management that worked in production and founded a company called Wily Technology. Enterprises around the world adopted the Wily solution and the company grew substantially until it was acquired by CA Technologies in 2006.


A Little About Us

We are passionate, possibly even crazy, about software analytics. Our mission is to make web applications run better, to make the internet more productive, and to make life easier for developers and devops. We are turning the software analytics marketplace upside down by providing SaaS products that deliver high-value functionality previously only available through enterprise software. We are well above 80,000 customers. And with your help we’ll get to 10x that number.

New Relic is a San Francisco Best Places to Work 2012 award winner, a Top 100 OnDemand Company, Best of SaaS (THINKStrategies), Top 100 Coolest Cloud Computing (CRN); 10 Cloud Management Companies to Watch (NetworkWorld); the list of accolades goes on. More important, we provide challenging work, opportunities to learn, high quality teammates, a standard-setting product, and a company on the move.

New Relic is most decidedly an equal opportunity employer. We seek applicants of diverse background and hire without regard to race, color, gender, religion, national origin, ancestry, citizenship, disability, age, sexual orientation, or any other characteristic protected by law. 



New Relic is a product-first company. 

We are proudly nerdy and passionate about our craft.



"Amazing teams, challenging work, the perfect work environment, gorgeous views—and a coffee bar (with an amazing barista!). Gotta love it."


                                  Anusha Sethuraman

                                  Product Marketing Manager



"Everyone here actively works to maintain a functional culture, focusing on building teams, respecting each other and making it enjoyable to come back to work day after day."

                              Sean Kane

                                        Sr. Site Reliability Engineer


"The culture here is amazing.  Collaboration, efficiency, failing fast, work/life balance...it's all here."

                              JP Gordan

                                        Tech Support Manager


"New Relic gives me the opportunity to grow and work on meaningful assignments with people I respect."

                              Megan Mayer-Rothbarth

                                        Program Coordinator

Management Team

With years of expertise in both SaaS and application performance management, our management team brings an unrivaled depth of knowledge and experience to New Relic. Together, they are working toward the goal of creating a family of software analytics products, designed to serve people building modern software.

Lew Cirne — Chief Executive Officer


Lew Cirne discovered the joy of building software in 1982 when he received his first computer as a Christmas gift from his parents. Three decades later, Lew has been recognized as the creator of the multi-billion dollar Application Performance Management (APM) market, and the founder of two companies that have realized an aggregate enterprise value of over $1 billion.


A developer at heart, Lew still devotes time each week to building software alongside the world class engineers at New Relic. He's also a guest lecturer at Harvard and Stanford, and is the subject of a Harvard Business School case study, used each year to teach students the principles of successful entrepreneurship. Lew has an AB in Computer Science from Dartmouth College and serves on the boards of New Relic and the Thrive Foundation for Youth.

Chris Cook — President and Chief Operating Officer


Chris Cook was corporate senior vice president and general manager of CA Technologies' Service Assurance business, where he was responsible for all aspects of the business and P&L on a worldwide basis. Previously, Chris was senior vice president of worldwide field operations at Wily Technology where he was responsible for leading CA Wily's sales, professional services, support, business development and education organizations. Chris holds a BS in Mechanical Engineering from University of Colorado at Boulder.

Hilarie Koplow-McAdams — Chief Revenue Officer


Hilarie Koplow-McAdams is responsible for global sales, customer success, support and business development.  She joins New Relic after leading salesforce.com's worldwide sales teams, focusing on growing the company's business globally. As a software sales veteran, Hilarie spent over 20 years in a variety of sales and product marketing leadership roles at Oracle, where she rapidly expanded the direct sales organization and launched new product lines.   She has a Master's degree in public policy from the University of Chicago and a Bachelor's degree from Mills College.   


Mark Sachleben — Chief Financial Officer


Mark Sachleben joins New Relic following 9 years at Wily Technology where he was the company’s senior financial executive from start-up through the company’s acquisition by CA. Prior to Wily, Mark spent 10 years as an investment banker, working in the merger and acquisitions group at Goldman, Sachs & Co. in New York and at an investment banking boutique in San Francisco. Mark holds an MBA from Stanford and an AB, BS from Dartmouth College.


Jim Gochee — Senior Vice President of Product


Jim Gochee comes to New Relic as the Senior Vice President of Product from the Wily Technology division of CA, where he was the Lead Architect for Introscope, the industry-leading web application performance monitoring solution. Prior to that, he was the CTO for an internet-based trading system for the wholesale food industry. Jim also spent four years at Apple Computer, Inc. and three years at Connectix Corporation working on VirtualPC. He holds an AB in Computer Science from Dartmouth College.


Bjorn Freeman-Benson — Vice President of Engineering


Bjorn Freeman-Benson has had an interesting career in software tools, most recently with the Eclipse Foundation, supporting the leading open source Java IDE. Prior, he ran engineering for a reconfigurable hardware startup. Earlier in his career Bjorn held senior engineering positions at Amazon.com, Rational, and OTI. Bjorn holds a PhD in Computer Science from the University of Washington.

  Bill Lapcevic — Vice President of Business Development


Before New Relic, Bill was Vice President of Alliances at Solidcore Systems, a leading provider of enterprise-class change control and enforcement technology. Earlier, Bill spent nearly seven years as the Director of Business Development at Wily Technology, which he joined as employee number 13. While at Wily, he built partnerships with BEA Systems, IBM, HP, Oracle, and others. Bill holds an MBA from Pepperdine University and an AB from Dartmouth College.


Erica Schultz— Senior Vice President of  Global Enterprise Sales


undefinedErica Schultz is Senior Vice President of Global Enterprise Sales at New Relic, where she will drive the enterprise go-to-market strategy globally. She focuses on developing and supporting New Relic’s extensive presence with large organizations.

She has near 20 years experience in software and SaaS sales, having recently served as Executive Vice President of Global Sales and Customer Success at LivePerson, a leader in digital engagement. Prior to joining LivePerson, Schultz had a 16 -year tenure with Oracle Corporation, founding and leading numerous teams within the sales organization, including pioneering the company’s cloud business, and leading teams for North American and Latin American markets. Schultz received a B.A. from Dartmouth College.

Patrick Moran — Vice President of Marketing


Patrick came to New Relic after founding several startups, most recently BrowserMob (acquired by Neustar), a cloud load testing and monitoring service. Previously he’s held management and engineering roles at Jive Software, Gomez (acquired by Compuware) and Cisco Systems.

Patrick is an avid open source contributor, most notably helping launch the Selenium browser automation project and Apache Struts 2.0. He’s also published two books on open source development. Patrick holds a BS in Computer Science from University of California, San Diego.Before New Relic, Patrick was Chief Marketing Officer of Fuze Box, a leading SaaS provider of mobile and web collaboration solutions, where he focused on customer acquisition and product strategy. Earlier, Patrick served in marketing leadership roles at various SaaS companies including social enterprise application company Mzinga, as well as Cisco, WebEx and Intranets.com. Early in his career, Patrick co-founded Essential.com, a leading online communications and energy marketplace.

Robin Shulam — Vice President and General Counsel


Robin joins New Relic as the Vice President, General Counsel and Corporate Secretary. Prior to New Relic, Robin was Legal Counsel for Adobe Systems Incorporated where she advised many of the company’s SaaS products. Earlier, Robin was an attorney with Fenwick & West LLP where she counseled clients ranging from emerging companies to those in the Fortune 1000. She has also taught at Santa Clara Law.

Robin graduated with High Honors, Order of the Coif from Rutgers School of Law and holds a BFA in Dramatic Writing from New York University's Tisch School of the Arts.

Steve McElfresh — Vice President Of People Operations


Steve began work with New Relic as a consultant in 2008, when it was still a virtual gleam in Lew Cirne’s eye. He finally joined New Relic full time in 2012 as VP of People.

Before New Relic, Steve led two HR consulting organizations, Saratoga Institute and HR Futures, working with start-ups and F100 companies on the people challenges of organizational growth. Previously, he had been the chief HR officer with several technology organizations, most recently SRI International. Steve holds a PhD from Boston College and a JD from Santa Clara University.

Patrick Lightbody Vice President Of Product Management


Patrick came to New Relic after founding several startups, most recently BrowserMob (acquired by Neustar), a cloud load testing and monitoring service. Previously he’s held management and engineering roles at Jive Software, Gomez (acquired by Compuware) and Cisco Systems.

Patrick is an avid open source contributor, most notably helping launch the Selenium browser automation project and Apache Struts 2.0. He’s also published two books on open source development. Patrick holds a BS in Computer Science from University of California, San Diego.


We want you to thrive.

People do their greatest work when they are inspired. That’s why we’ve taken care to design beautiful work environments that motivate and energize our amazing people.We offer competitive compensation, pre-IPO stock options, and the big-company benefits (medical, dental, vision, life) you’d expect — all while maintaining the vibrant energy of a thriving company.


New Relic Reviews

62 Reviews
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56 Ratings
  • It's an amazing opportunity to excel and succeed in a fast paced growth company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at New Relic full-time

    Positive Outlook
    Positive Outlook


    - The people are tremendous. It's important to work with people who you like, and impressive that the vast majority of employees meet that criteria.
    - The technology is solid - great to sell something that you can trust
    - Excellent growth and market recognition
    - With the fast growth there is ample opportunity for lateral and upward mobility
    - Strong ethics from the leadership team trickles down fairly well.
    - increasingly strong overall comp plan (RSUs, 401k match, lots of vacation, etc)


    - It's intense and like running on a fast treadmil
    - lots of change (for the better) but change none the less. If you can't adapt, it's tougher to be successful
    - As the company gets larger, it's harder and harder to know everyone
    - Pay is OK but people get constant offers for more.

    Advice to Management

    Continue to be fair to people and create a strong culture of quality people and people will feel they can do their best work.

New Relic Interviews

Updated Apr 4, 2015

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Senior Software Engineer Interview

    No Offer
    Negative Experience
    Average Interview
    No Offer
    Negative Experience
    Average Interview


    I applied through an employee referral. The process took 3 daysinterviewed at New Relic (Portland, OR).


    The first interview was a phone screen with the manager for the team I was interviewing with.

    I had some brief interactions with the recruiter following this to try to schedule an in person interview. The recruiter was very flaky including: being very late for a scheduled phone call and keeping me up-to-date on what was going on with the process.

    The in-person interview was a very full 9am-5pm day of interviews including: technical screenings, discussions about past projects, and some behavioral interviewing type questions. The day ended with a chat with the recruiter, who continued to be flaky (e.g. I knew more about their vacation leave policy than he did).

    Ultimately, the team wanted to hire me, but there was no headcount to do so.

    Interview Questions

    • Why are you interested in working here? Why are you hoping to leave your current job?   Answer Question

New Relic Awards & Accolades

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Company of the Year, Tech and Innovation, San Francisco Business Times, 2013
Best Places to Work in the Bay Area (Small), San Francisco Business Times, 2013
Best Places to Work in the Bay Area (Small) (2), San Francisco Business Times, 2012
Sexiest Enterprise Startup Runner Up, Crunchies Awards, 2014
Top Workplace in Portland, The Oregonian, 2013
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Additional Info

Website www.newrelic.com
Headquarters San Francisco, CA
Size 150 to 499 Employees
Founded 2008
Type Company - Public (NEWR)
Industry Information Technology

New Relic is a software analytics company that makes sense of billions of data points about millions of application instances in real time. Our comprehensive SaaS-based solution provides one powerful interface for web and native mobile applications and consolidates the monitoring data for any chosen technology. As a product-first company, we are passionate about our craft. We create products that change the way people use and think about software. When brand and customer experience depend on the performance of modern software, New Relic provides insight into your overall... More

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