NewWave Communications

  www.newwavecom.com
  www.newwavecom.com
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NewWave Communications Reviews

3 Reviews
3.8
3 Reviews

Recommend to a friend
Approve of CEO
(no image)
Tom Gleason
2 Ratings
  1.  

    I loved it I started out in sales, ended up in billing and learned how to take all company calles.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Sikeston, MO
    Former Employee - Customer Service Representative in Sikeston, MO

    I worked at NewWave Communications full-time for more than a year

    Pros

    Well they were very flexiable with the hours and for a small company the pay was not bad. Incentive was great and promotions was a motivator for most of the employees. They provided a lot of day time hours which was great for someone with kids. The office sestting was private we were all in our own cubicals which was great. The bosses always treated us if we made quota which is always nice which made us work extra hard. Maybe take all the top salers out to eat lunch or something. over all it was not a bad place to work.

    Cons

    Making our sales for the day and pushing for more for better incentive pay.

    Advice to ManagementAdvice

    Advise all leaders in the cooperation to not yell at the employees especially if they are on the phone with customers it sets a bad example and have them remember that everyone is grown that work in the facility so a private talk with the employees would be better and plus it will make the work hard at what they do wrong and fix the problem and help with the recruitment of other employment when needed. worker will last a very long time concidering call centers have a high turn over.

    Recommends
    Positive Outlook
    Approves of CEO

NewWave Communications Interviews

Interview Experience

Interview Experience

100%
0%
0%

Getting an Interview

Getting an Interview

50%
50%

Interview Difficulty

2.5
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Customer Service Representative Interview

    Anonymous Interview Candidate  in  Sikeston, MO
    Anonymous Interview Candidate in Sikeston, MO
    Application Details

    I applied in-person. The process took 2 days - interviewed at NewWave Communications.

    Interview Details

    called in and interviewed ask what type of work enviroment I like to work in and if I like change because the company was full of changes. I was ask if i work well with people and if I like talking to people on the phone. I was asked if I could pass a drug test which I did. I was asked if I had computer skills which I did and then they ask when could I start.

    Interview Questions
    Negotiation Details
    I was happy.
    Accepted Offer
    Positive Experience
    Average Interview

NewWave Communications Awards & Accolades

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Additional Info

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Website www.newwavecom.com
Headquarters Sikeston, MO
Size 50 to 149 Employees
Founded Unknown
Type Company - Private
Industry Telecommunications
Revenue Unknown / Non-Applicable per year
Competitors Unknown

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