Northstar Alarm

  www.northstaralarm.com
  www.northstaralarm.com

Northstar Alarm Photos

NorthStar employees at the Help Me Grow Utah service event
NorthStar sales reps out for a quick golf!

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Northstar Alarm Reviews

13 Reviews
4.6
13 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Jason Christensen
9 Ratings
  1.  

    Good experience in the corporate office

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Northstar Alarm full-time

    Pros

    NorthStar does a lot to promote a good and fun working environment in the office. Employees that put in extra effort while on the clock will be rewarded. This also isn't a super high stress call center. There are times when calls are backed up, but overall staffing is such that there is some down time. Unity within departments is encouraged.

    Cons

    Sales is the lifeblood of most organizations. The door to door sales environment in which NorthStar operates (99% of business) creates difficulties being in the Customer Care Department. A lot of customers feel rushed through the sale and don't fully understand what they are buying, and are then held to long term contracts. Call center reps who are extremely good with people and deescalate situations succeed in this environment, and it really can be a fun place to work. If nothing else, it's a good place to improve communication skills!

    Recommends
    Neutral Outlook
    Approves of CEO

Northstar Alarm Interviews

Interview Experience

Interview Experience

100%
0%
0%

Getting an Interview

Getting an Interview

66%
33%

Interview Difficulty

3.0
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Independent Sales Contractor Interview

    Anonymous Interview Candidate in Provo, UT
    Anonymous Interview Candidate in Provo, UT
    Application Details

    I applied through a recruiter. The process took a dayinterviewed at Northstar Alarm in November 2013.

    Interview Details

    I was flown in and given a room for the night at the companies expense. The interview took a few hours as we discussed compensation, work experience, and everything associated with why the opportunity at NorthStar Alarm would be a better opportunity than where I was at the time.

    Interview Questions
    • The most difficult or unexpected question i experienced during this interview, was " What are your goals for 2014?"   View Answer
    Negotiation Details
    Honestly, they gave me a strong offer based off of my past performance. I did decline at first, but all things considered, it was the best option for someone who wants to perform at a high level. And that would be me.
    Accepted Offer
    Positive Experience
    Average Interview

Northstar Alarm Awards & Accolades

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Additional Info

Website www.northstaralarm.com
Headquarters Orem, UT
Size 16 to 50 Employees
Founded 2000
Type Company - Public
Industry Business Services
Revenue $1 to $5 million (USD) per year
Competitors Unknown

NorthStar Alarm is one of the fastest growing home security and automation companies in North America. For more than a decade, we have been providing families with peace of mind. We are now serving over 40,000 customers nationwide.

Mission: The mission of NorthStar is two-fold:

1. To our employees & subcontractors: Provide select individuals the best opportunity, tools, and support to reach their...
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