OnStar

www.onstar.com
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OnStar Reviews

29 Reviews
2.3
29 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Mary Chan
3 Ratings
  •  

    Great place to work for motivated sales professionals

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Onstar Sales Manager in Detroit, MI
    Former Employee - Onstar Sales Manager in Detroit, MI

    I worked at OnStar full-time (more than 3 years)

    Pros

    OnStar is a solid company owned by General Motors and offers two different opportunities in sales management, depending on your educational status. It offers call-center-based sales management positions for individuals without a formal college education and field-based positions for college-educated workers. Although the pay for the call-center-based team was less than for the field team, the benefits included healthcare, a 401(k) and others that you might not normally find in a call-center environment. Sales managers were well trained in the process and the OnStar product and knew management's expectations and had very clear goals.

    Cons

    Both the call center and field teams called upon sales managers for GM dealers, which worked for entrepreneurial, independent companies (dealerships) that had their own vision of how OnStar fit into their sales mix. Although the product is first-rate, a stubborn dealer sales manager could significantly affect results. The OnStar management team understood this, but sales managers were expected to overcome resistance. Rewards were good for those who succeeded! The structure of the sales managers group is very flat by design, so the opportunities for advancement don't come along very often.

    Recommends
    Positive Outlook
    Approves of CEO

OnStar Interviews

Updated Jan 7, 2015
Updated Jan 7, 2015

Interview Experience

Interview Experience

40%
20%
40%

Getting an Interview

Getting an Interview

75%
12%
12%

Interview Difficulty

3.0
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Retention Interview

    Anonymous Interview Candidate in Warren, MI
    Anonymous Interview Candidate in Warren, MI
    Application Details

    I applied through a recruiter. The process took 3 weeksinterviewed at OnStar in March 2012.

    Interview Details

    Did interview, took drug test

    Interview Questions
    Negotiation Details
    Not at all
    Accepted Offer
    Negative Experience
    Easy Interview

OnStar Awards & Accolades

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Additional Info

Unlock Profile
Website www.onstar.com
Headquarters Detroit, MI
Size 1 to 5 Employees
Founded Unknown
Type Subsidiary or Business Segment
Industry Manufacturing
Revenue Unknown / Non-Applicable per year

Lock your keys in your car? Damage to your ego will be minimal if your car has OnStar. A division of General Motors, OnStar offers a range of services to motorists that make driving easier and safer. With OnStar's Safe & Sound Plan, you can have your doors unlocked, get roadside assistance, or notify emergency personnel -- all with the push of a dash-mounted button (or a phone call if you're locked out). Other basic services include airbag deployment notification and remote diagnostics. Under OnStar's Directions & Connections Plan, drivers also enjoy services like... More

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