OneBeacon Reviews

24 Reviews
24 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
OneBeacon President, CEO, and Director Mike Miller
Mike Miller
11 Ratings

    Claims Adjuster

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Adjuster in Woodbury, NJ
    Former Employee - Claims Adjuster in Woodbury, NJ

    I worked at OneBeacon full-time (more than an year)


    Everybody knew what they were doing and were highly competent. I received a lot of useful experience. Managers were highly skilled and mostly supportive.


    High stress, rigid, sometimes awkward environment. They used a lot of temps because the claims department was never adequately staffed. Lots of turnover and management would cut to keep the department bare bones. I once received over 10 slip/fall cases on a single day during winter season when we had a lot of snow/ice cases. Management was aware of the backlog and that we couldn't evaluate the rest of our cases properly, but the management reviews in the files and audits did not reflect the situation we were in as they still wanted 100% compliance even though that would have meant we'd have to stay late every day. I'm not one to complain, because any examiner knows that there are peaks and valleys in claims handling, but there was never a "slow period" at this company to catch up on because the department was never staffed enough and they'd simply let the temps go when they weren't needed. A claims job for a general liability company that requires thorough contact and policy analysis can't work if the examiner is always backed up and has to cringe every time the phone rings when someone wants to know the status of their cases and you can't simply tell claimants and insureds that I didn't get to their claim yet because "I'm busy."

    Advice to ManagementAdvice

    They cut my line about 6 mos after I left the company so who cares.

    Doesn't Recommend
    Negative Outlook

OneBeacon Interviews

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Senior Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    I was very impressed with how smoothly the process was.

    Accepted Offer

OneBeacon Awards & Accolades

Let us know if we're missing any workplace or industry recognition – Add an award

Additional Info

Unlock Profile
Headquarters Canton, MA
Size 1000 to 5000 Employees
Founded 2001
Type Company - Public (OB)
Industry Insurance
Revenue $50 to $100 million (USD) per year

OneBeacon was one of the first glimmers of the insurance biz in the US. OneBeacon provides specialty property/casualty insurance policies, including marine, travel, professional liability, medical malpractice, data privacy, umbrella property, and even tuition coverage for when a student is forced to leave school unexpectedly. Products are sold to businesses and individuals through a network of 2,900 independent agents and brokers across the US. OneBeacon was founded in 1831 as Potomac Fire Insurance Company. Holding company White Mountains Insurance owns a controlling... More

Work at OneBeacon? Share Your Experiences


Click to Rate