OneTouch Direct Reviews

2.6
Rating Trends
Recommend to a friend
Approve of CEO
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Ron Benson
19 Ratings
  • Technical Support Representatives

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support Analyst in Tampa, FL
    Former Employee - Technical Support Analyst in Tampa, FL

    I worked at OneTouch Direct full-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    The Company and the Co-Workers are one of the Best. Its a 24/7 call center so you can work different hour shift. You'll be supported Best Buy and Verizon Employees and Customers.

    Cons

    The only Con is that the salary is low.

    Advice to Management

    Raise the wages and $4 or $5 dollars more an hour and will reduce a lot of turnover. You are a Great Company but many can not survive with the salary. Thanks for a Great Career there


OneTouch Direct Interviews

Interview Experience

Interview Experience

41%
58%
0%

Getting an Interview

Getting an Interview

61%
30%
7%

Interview Difficulty

1.8
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Inbound/Customer Service Interview

    Anonymous Interview Candidate in Tampa, FL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 daysinterviewed at OneTouch Direct (Tampa, FL) in June 2015.

    Interview

    Hiring process was very easy. I arrived 15 mins early. Signed in with the front desk and waited to be seen. I was seen in about 5 mins and was accompanied into a small training room where he and I began the interview. Cheek saliva drug test was given immediately after the interview.

    Interview Questions

    • What did I know about the company   1 Answer

    Negotiation

    There was no negotiation. Was just informed of the pay rate.

OneTouch Direct Awards & Accolades

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Additional Info

Unlock Profile
Website www.onetouchdirect.com
Headquarters Tampa, FL
Size 500 to 999 Employees
Founded 2003
Type Company - Private
Industry Business Services
Revenue $25 to $50 million (USD) per year
Competitors Unknown

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